"Escape to Paradise: Suites Lorens in the Heart of Isla Mujeres"

8/10 Good

Erin H.

May 28, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good

Perfectly place in the middle of the island so if you like to walk you can get to north and south and see everything.

Stayed 4 nights in May 2023

8/10 Good

Shira V.

Apr 13, 2023

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good place in neighborhood with locals

We had a very nice stay at Suites Lorenzo which was situated in a street with local people,small markets and restaurants.Altough situated in a vibrant neighborhood,the place was surprisingly quiet. There was a good wifi connection,the room was cleaned every 2-3 days The manager was there in minutes to help with an airco problem,it was fixed very fast Nice hot shower,good beds. Kitchen furniture can use an update and there should be more towels provided as only minor arguments Overall a nice place to stay with teenage Traveling as single mother with teens and felt safe in this accommodation and area I recommend

Stayed 5 nights in Apr 2023

10/10 Excellent

Jane

Feb 11, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

This property is very cute, clean and management is wonderful! Do yourself a favor and if you get transported there, just tell them Coco Jaguar’s. It’s right next door and easier to find. It’s very close to a couple of mini mart type places and Coco Jaguar’s is really good. Had I remembered my driver’s license to rent a cart, I’d of been set. Side note: their bedding smelled and felt really fresh. Bonus! I forgot my phone there and they are kind enough to be helping me get it back. I totally recommend this place. Super grateful.

2/10 Terrible

Kailia S.

Jan 31, 2023

Disliked: Check-in, communication, location

Would not recommend staying here!

Checking in the person to check me in didn't speak english so he didn't go over anything with me, just gave me the keys. I had to get in touch with the person, Fernando, on VRBO who was apparently in charge and sometimes that was difficult. It was noisy, people in the building and the street,the bed was uncomfortable, the kitchen was lacking in a lot so cooking was difficult. I tried to see if I could change the room and that didn't come through and so ended need up moving. I am still waiting to get a refund on the money I paid which supposedly Fernando has been telling e he was going to do! I don't recommend

Stayed 14 nights in Jan 2023

8/10 Good

Kaitlyn

Mar 29, 2023

Stayed 7 nights in Mar 2023

8/10 Good

Janice W.

Feb 23, 2022

Liked: Cleanliness, check-in, location, listing accuracy

A pleasant stay

Felt “at home”

Stayed 21 nights in Feb 2022

10/10 Excellent

DeAn M.

Jun 2, 2021

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice condo

Amazing communication and manager is awesome clean convenient great restaurant next door with drinks secure safe had a great time we'll definitely be back

Stayed 5 nights in May 2021

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