Title: My Blue Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=89330411&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # My Blue Hotel On beach with 2 outdoor pools for sandy fun near Holbox Letters ## Photo gallery for My Blue Hotel ![MASTER SUITE | Terrace/patio - My Blue Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/92ef8d23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![MINI SUITE - My Blue Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/119f865c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - My Blue Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/c3570ddb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![OCEAN FRONT - My Blue Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/73b9aa1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, sun loungers - My Blue Hotel (Isla Holbox)](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/9e48def7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Holbox Church, My Blue Hotel offers beach lovers two outdoor pools, comfy sun loungers, a free breakfast buffet, and a poolside bar. Helpful staff provides luggage storage, maximizing time in this beachfront paradise. VIP Access ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Breakfast included - 24/7 front desk - Pool - Housekeeping - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=89330411&PinnedHotelID=89330411&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room ![Minibar, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/975eb66e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 6 reviews ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hair dryer Private bathroom Minibar Free bottled water In-room safe - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/495ef64d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 2 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Minibar Free bottled water In-room safe - 269 sq ft - Sleeps 3 - 1 King Bed ### View all photos for MINI SUITE ![MINI SUITE](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/e1f1a09b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MINI SUITE ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hair dryer Private bathroom Minibar Free bottled water In-room safe - 592 sq ft - Sleeps 4 - 1 King Bed ### View all photos for OCEAN FRONT ![OCEAN FRONT](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/73b9aa1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### OCEAN FRONT 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Hair dryer Minibar Free bottled water In-room safe Wardrobe or closet - 377 sq ft - Ocean view - Sleeps 3 - 1 King Bed ### View all photos for MASTER SUITE ![MASTER SUITE | Private spa tub](https://images.trvl-media.com/lodging/90000000/89340000/89330500/89330411/5f520d8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MASTER SUITE ### Highlights Air conditioning Free rollaway/extra beds Flat-screen TV Private bathroom 2 bathrooms Hair dryer Minibar Free bottled water - 1238 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-My-Blue-Hotel.h89330411.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIsla-Holbox-Hotels-My-Blue-Hotel.h89330411.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.52963%2C-87.36996&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yvjEM7EJ25Lk1szLZbICW4QlOGY=) Paseo Kuka Entre Calles Delfin y Bala, Isla Holbox, QROO, 77310 #### What's nearby - Holbox Beach \- 1 min walk \- 0.1 km - Holbox Letters \- 16 min walk \- 1.4 km - Holbox Church \- 16 min walk \- 1.4 km - Punta Mosquito Beach \- 18 min walk \- 1.5 km - Holbox Ferry \- 19 min walk \- 1.7 km #### Restaurants - ‪capitancapitan - ‬15 min walk - ‪El Ñañas - ‬11 min walk - ‪Mandarina - ‬14 min walk - ‪Piedra Santa - ‬9 min walk - ‪Cenaduría La Tapatía Isla Holbox - ‬14 min walk ## About this property ### My Blue Hotel Hotel near Holbox Beach Located close to Holbox Letters and Holbox Church, My Blue Hotel provides a free breakfast buffet, a poolside bar, and 2 bars. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a restaurant. Other perks include: - 2 outdoor pools along with sun loungers - Luggage storage, beach towels, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 92 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Other conveniences in all rooms include: - Showers and hair dryers - Wardrobes/closets, daily housekeeping, and phones ## Similar properties ![Private beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/33000000/32730000/32723700/32723603/31b199a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Holbox Beach Front Isla Holbox - On private beach - Pool - Breakfast included - Free WiFi 8.8 Excellent 184 reviews CA $198 CA $244 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=32723603&PinnedHotelID=32723603&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Room, Ocean View | Living area](https://images.trvl-media.com/lodging/3000000/2540000/2538800/2538741/cf2e7445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holbox Dream Beach Front Hotel Isla Holbox - Pool - Breakfast included - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $165 CA $204 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2538741&PinnedHotelID=2538741&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92970000/92965200/92965112/15035ef2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAU Holbox Beach Front Isla Holbox - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 72 reviews CA $130 CA $165 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=92965112&PinnedHotelID=92965112&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine, ocean views ](https://images.trvl-media.com/lodging/4000000/3240000/3230400/3230372/7718083e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Nubes de Holbox Isla Holbox - On private beach - Pool - Spa - Parking included 8.6 Excellent 348 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=3230372&PinnedHotelID=3230372&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite | Balcony](https://images.trvl-media.com/lodging/2000000/1640000/1636100/1636077/53864afd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villas HM Paraiso del Mar Isla Holbox - Pool - All-inclusive - Kids pool - Free WiFi 8.6 Excellent 1,000 reviews CA $128 CA $161 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1636077&PinnedHotelID=1636077&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/100000000/99200000/99196500/99196438/e97bc153.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Naay Boutique Hotel Isla Holbox - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 209 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=99196438&PinnedHotelID=99196438&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers](https://images.trvl-media.com/lodging/8000000/7410000/7409600/7409521/ff946f8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zomay Beachfront Hotel Holbox Isla Holbox - Breakfast included - Pet-friendly - Parking included - Restaurant 8.6 Excellent 275 reviews CA $168 CA $207 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=7409521&PinnedHotelID=7409521&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/27000000/26900000/26896300/26896299/3a289c1d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mystique Holbox by Royalton, A Tribute Portfolio Resort Isla Holbox - On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 534 reviews CA $292 CA $297 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=26896299&PinnedHotelID=26896299&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4730000/4720800/4720778/810bed2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Puerto Holbox Beach Front Isla Holbox - On private beach - Pool - Breakfast included - Parking included 9.2 Wonderful 456 reviews CA $181 CA $223 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4720778&PinnedHotelID=4720778&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, Balcony, Sea View](https://images.trvl-media.com/lodging/110000000/109950000/109942900/109942879/f46a166f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beachfront Hotel Boutique DK Isla Holbox - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 59 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=109942879&PinnedHotelID=109942879&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - 2 bars/lounges - A poolside bar - A restaurant ### Things to do - 2 outdoor pools ### Family friendly - 2 outdoor pools ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Change of towels on request - Housekeeping (daily) ### Outdoors - Beach loungers - Beach towels - On the beach - Pool loungers ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Shower - Towels provided ### Entertainment - TV ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention This property does not have elevators ### Property is also known as My Blue Hotel Hotel My Blue Hotel Isla Holbox My Blue Hotel Hotel Isla Holbox ## Frequently asked questions ### Does My Blue Hotel have a pool? ### How much does it cost to stay at My Blue Hotel? ### Is My Blue Hotel pet-friendly? ### How much is parking? ### What time is check-in at My Blue Hotel? ### What time is check-out at My Blue Hotel? ### Where is My Blue Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## My Blue Hotel Reviews ## Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 91 8 - Good 17 6 - Okay 7 4 - Poor 4 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Andrea Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great time here. Hotel was very modern, had great amenities and was beachfront. Breakfast option was good. ##### Andrea Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Carmen Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful beach, nice and spacious room, friendly staff. ##### Carmen Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### juan Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities beautiful place and excellent service. Jorge chavez is amazing and helpful. ##### juan Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### matthew May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This place is amazing. From the staff to the beach. Perfection ##### matthew Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### MARIO Jun 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We are very happy with the excelent service. El señor Fernando is great, make us feel at home. All the crew was very helpul. We'll come back with our whole family. Again, thanks a lot for your service in My Blue Hotel. ##### MARIO Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Erika Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I’m not sure we have stayed at a cleaner resort. Even the bathrooms by the pool always felt like they had just been cleaned. The staff were friendly and attentive and the beach was much cleaner and well kept than those adjacent to us. ##### Erika Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Martin Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort itself is super clean, staff is friendly, and property is well maintained. ##### Martin Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### crystal Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and the location is right in front of ocean. Definitely recommend ##### crystal Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Zarife Mar 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The ambiance is not only very fresh and friendly but also extremely nice personnel and very professional. I will repeat without a doubt ##### Zarife Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Sandra Jan 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are very clean. Comfortable beds and pillows. Hot water and good pressure in the shower. Friendly staff. Conveniently located to downtown. Wish we could stay longer. ##### Sandra Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Julia Mar 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful beachfront hotel Great spot on the beach. 15min walk to centre via beach. Lovely pools. Great service..... Just loved it ##### Julia Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Victor Oct 4, 2023 Liked: Cleanliness, amenities Clean and Spacious ##### Victor Stayed 1 night in Oct 2023 ### 8/10 Good #### Victor Oct 6, 2024 Liked: Cleanliness, staff & service, amenities We have stayed here before, the rooms are lovely, a great beach and all the staff are very friendly and helpful. The one complaint is that the main pool was out of action for the whole week of our stay. It was one of the reasons for choosing this hotel a second time. There was no offer of recompense for the inconvenience. ##### Victor Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Rob Nov 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful Island of Holbox .. Must see with your own eyes .. Nice sandbar to walk evey morning .. NO CARS .. Paraiso 💖 ##### Rob Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Laurence Feb 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay at My Blue Hotel. We liked the fact it was not in the main town being in a quiet area on the beach. The 15 minute walk to the main town area was good exercise. The rooms were perfect and the hotel provided everything we needed. The staff were excellent and never stopped working to keep everything spotless. The breakfast was substantial but if you arrived late in the breakfast session the hot food was starting to go cold as the spirit burners underneath had gone out, the breakfast team needs to re-light these as and when they fail. ##### Laurence Stayed 7 nights in Feb 2024 ### 6/10 Okay #### Tatiana Jan 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Over priced It is a new hotel, but I believe it is over priced for what they offer. It is a comfortable hotel in front of the beach, but breakfast is simple. It is not so close to downtown. I was there with my parents and going for a dinner in downtown, for instance, was generally not a good deal. Moreover, the plugs in room were not good what created some difficulties to recharge our devices. ##### Tatiana Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### jose Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay ##### jose Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jesus Aug 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stay 4 nights, the staff was helpful & friendly, the place was clean and welcoming We had a great time overall ##### Jesus Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Deividas Jul 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort All just great ##### Deividas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Ivonne Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Ivonne Stayed 4 nights in Aug 2025 ### 8/10 Good #### Rodolfo Jul 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Limited hours for restaurant service and other restaurants are 20 min walk. They don’t accept AMEX and that is a problem for me. ##### Rodolfo Stayed 2 nights in Jul 2025 ### 6/10 Okay #### James Sep 7, 2025 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service We stayed in The pool but waiters were too busy on their phones to bring drinks or sweep the pool area with little sharp berries that hurt when stepped on. Pretty sure we had bed bugs and thought it was sand fleas. Till we got sick at a restaurant in town and had to spend 24 hours in bed sick. Then we knew it was bed bugs. When we asked for even toast to eat when we started getting better they refused because it was not on the reg means wanted us to wait till the next breakfast??? When they clearly had sandwich and hamburgers on the daily menu! Finally brought us some after begging and it took an hour to make toast when our room was next to the kitchen??? Then charged us 200 pesos for some toast for sick guest!!!! When I asked for the manager they said to wait till the next day at 9 am. So at 7 am we checked out and found a different hotel. ##### James Stayed 8 nights in Aug 2025 ### 10/10 Excellent #### Alejandro Mar 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything perfect, super attentive personal and beautiful installations. They do the best to keep the beach clean. ##### Alejandro Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Alejandro Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is Brand new, it has everything you need for a hotel. just remember that this is an island, sometimes the electricity goes off in the entire island, the internet also, so, it is not to blame the hotel. The beach in the hotel is superb, nothing compares to it, beautiful. I would recomend this hotel to everyone. ##### Alejandro Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Lisa Mar 7, 2025 Liked: Cleanliness They charge more when you go to pay as you have to pay for their exchange rate. 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