Bureau, rideaux d’obscurcissement, accès au Wi-Fi (inclus)
Vérifier la disponibilité

Red Roof Inn Huntsville, AL – Avis

2 out of 5
Red Roof Inn Huntsville, AL
3803 University Drive, Huntsville, AL

Avis

5,0
Note de 10 – Excellent, d’après 49 avis sur 397." "
Note de 8 – Bien, d’après 50 avis sur 397." "
Note de 6 – Acceptable, d’après 72 avis sur 397." "
Note de 4 – Médiocre, d’après 80 avis sur 397." "
Note de 2 – Terrible, d’après 146 avis sur 397." "

5,2/10

Propreté

5,8/10

Service et personnel

4,4/10

Commodités

4,8/10

État et installations de l’hébergement

4,8/10

Écoresponsabilité

Avis

8/10 – Bien

Jennifer

Points forts : Propreté, service et personnel et commodités.
Staff was amazing, rooms themselves weren’t bad.
Séjour de 2 nuits en avril 2024

4/10 – Médiocre

Javier

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement
Property is not well maintained. Room has not light, bathroom door has a hole in it.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Kierra

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Jose

Séjour de 1 nuit en avril 2024

2/10 – Terrible

Stefan, Waco

Séjour de 1 nuit en avril 2024

4/10 – Médiocre

Tomisha

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en avril 2024

2/10 – Terrible

Confesor

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dirty
Séjour de 7 nuits en mars 2024

4/10 – Médiocre

Luis

Séjour de 2 nuits en mars 2024

10/10 – Excellent

Isaac

Séjour de 1 nuit en mars 2024

10/10 – Excellent

George

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Jahmela

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The location
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Chelsi

Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Anthony

Voyage d’affaires
Points forts : Confort de la chambre
Séjour de 1 nuit en novembre 2023
Oshane RediResponse Specialist a répondu le 6 nov. 2023
Hello Anthony, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HUNTSVILLE AL and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

2/10 – Terrible

Dana

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Laura

Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

ERIC

Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
I enjoyed the convenience of the property. Upon check in the TV cut out within about 35 minutes. I reported the issue and a staff member worked on it. After a while it cut out again off and on randomly. I reported again. Upon leaving the following morning I advised the clerk. Friday night same issues with intermittent power. An owner advised me I was not the first to complain. It was exceptionally noisy with people coming and going during the night. Also, people were congregating in the halls. It was okay for the price.
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Felecia

Voyage en famille avec de jeunes enfants
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Don't stay here!!!
Séjour de 3 nuits en septembre 2023

2/10 – Terrible

Yolanda

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2023

2/10 – Terrible

Charles, Texarkana

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The hotel had mold in the rooms. The hotel is in the process of remodeling their rooms but since we had a week to stay, they put us in the old rooms with mold. The front desk was upset with us for not being ok with it.
Séjour de 2 nuits en avril 2023

4/10 – Médiocre

Ronald

Voyage d’affaires
Points faibles : Commodités, état et installations de l’hébergement
you said they had breakfast, they did NOT. Not very clean. Old sheets with holes in them.
Séjour de 2 nuits en avril 2023

2/10 – Terrible

chad

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff had a note on the window that they would be back in an hour, like I was just supposed to wait a hour after a long trip for them. Then when they arrived he was extremely rude, to the point that after waiting an hour I just left and slept in my car.
Séjour de 1 nuit en avril 2023

2/10 – Terrible

Rashonda

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
The rooms were nothing like advertised. They don't offer breakfast like it said. The rooms are very run down with light fixtures exposed. I couldn't answer wouldn't stay at that place.
Séjour de 1 nuit en avril 2023
Oniel Rediresponse Specialist a répondu le 14 oct. 2023
Hi Rashonda,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. You indicated that you weren't satisfied with our hotel's upkeep, our apologies for any inconvenience. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 – Terrible

Chip

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Don't recommend
Pictures are very deceiving. Hotel was very run down. Ice machine didn't work(the only 1 onsite). No phone, no coffee pot, no shampoo in room. Overall not a hotel i would recommend to anyone.
Séjour de 1 nuit en mars 2023
OnielRediresponse Specialist a répondu le 14 oct. 2023
Hi Chip,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. Please accept our most sincere apologies for any inconvenience caused by the room lacking supplies, the broken machine and other highlighted concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I’ve shared your encounter with management.We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 – Terrible

Ryan

Voyage de couple, Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
I don’t like to leave a bad review, but the building is dark gray very spooky, not the same as picture online. No breakfast when it says was included. Every where you look dirt stains and damage. People begging for money and the bed had a HUGE dent, I found out they new about. The worst I booked because of Wyndham, that’s the only reason.
Séjour de 1 nuit en mars 2023

2/10 – Terrible

Margo

Voyage en famille
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was nasty. The rugs were dirty. The toilet wasn't clean and there were dead bugs all around the bed . DON'T COME HERE!!!!!
Séjour de 2 nuits en février 2023

2/10 – Terrible

Jerry

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Worst experience with a hotel/motel in my life.
Was terrible. Desk guy was friendly and fast checking in. The room was awe full! There were people with beer standing in stairs, the only way to your room. Unsavory looking people. My wife and kids were afraid to leave the room after we got in it. The room had naked wiring from the light fixtures hangin under them. 110volt. Pulling the bed covers back only to find all kinds of stuff/dirt /fuzz in the sheets you sleep between. I would’ve asked for my money back but was pre booked and new it wouldn’t happen.
Séjour de 1 nuit en mars 2023
Oniel Rediresponse Specialist a répondu le 14 oct. 2023
Hi Jerry,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Huntsville, AL. I'm pleased with real that you were satisfied with the service you received from our front desk staff, however, please accept our apologies for any inconvenience caused by the room. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 – Terrible

Voyageur vérifié

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Never have I seen another thing so bad.
I did not stay....on the way up to my room the carpet looked like it had never been vaccumed, nor the stairs. When I open the door to the room ai could see the window, which had something oily all over it. Upon seeing that and the carpet, which also looked like it had never been touched, I chanched the sheets, they to had not been changed nor the cover had larger spots of dirt on it. The curtains were dirty, I then decided to check the bathroom, the tub was clean but the sink had cockroches alive in it, with I got my things and left. I told the staff about why I was leaving and he didn't seem to care one way or another.
Séjour de 1 nuit en février 2023
Oniel Rediresponse Specialist a répondu le 14 oct. 2023
Hi Valued Guest,Thank you for taking the time to write a review of your stay at the Red Roof Inn Huntsville, AL. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described, please accept our most sincere apologies. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Oniel Red Roof ManagementRediresponse Specialist

4/10 – Médiocre

Christopher

Séjour de 1 nuit en février 2023

4/10 – Médiocre

Matthew

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The staff was nice
Séjour de 3 nuits en février 2023

2/10 – Terrible

Nathan

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Just Horrible
Refrigerator didn't work, horrible stains on comforter, tv didn't work, and holes in the bathroom walls. By far, the worst hotl experience I have ever had.
Séjour de 1 nuit en février 2023
Oniel Rediresponse Specialist a répondu le 14 oct. 2023
Hello Nathan,Thank you for taking the time to write a review of your stay at the Red Roof Inn Huntsville, AL. Please accept our most sincere apologies for any inconvenience caused by the fridge, Tv and all other highlighted issues. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

2/10 – Terrible

Antonio

Points faibles : Propreté, commodités et état et installations de l’hébergement.
Front desk internt was down so I had to wait for 45minutes or more to get into my room that attendant was very rude rooms were filthy I have a video of roaches in the bathroom!
Séjour de 1 nuit en février 2023

8/10 – Bien

Houston

Séjour de 1 nuit en janvier 2023

2/10 – Terrible

OSCAR

Voyage d’affaires
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2022

4/10 – Médiocre

Kenneth

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
Hotel was dirty and run down. No breakfast at all, after listing advertised it. Bed was comfortable bathroom was fairly clean, everything else was not good.
Séjour de 1 nuit en octobre 2022

2/10 – Terrible

Brandon

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en octobre 2022
Oniel Rediresponse Specialist a répondu le 14 oct. 2023
Hello Brandon,We are sorry you had a less than satisfactory experience, prompting your 2/10 rating, following your stay at the Red Roof Inn Huntsville, AL. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

6/10 – Acceptable

Katie, Sulphur

Voyage en famille
We stayed one night at this hotel last year on our way to Tennessee. The room was not very comfortable and the a/c didn't work. We will never stay here again.
Séjour de 1 nuit en juin 2021

2/10 – Terrible

Samuel

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Avoid at all costs
This hotel is run-down, smelly, and dilapidated. There is a hole in the bathroom door, the bathtub is poorly installed, and the sink counter looks as if it could fall down at any moment. Until they renovate this location, avoid it at all costs. Also, the site claimed that they serve breakfast, but they have nothing.
Séjour de 1 nuit en septembre 2022

2/10 – Terrible

Charles

Voyage d’affaires
Points faibles : État et installations de l’hébergement, confort de la chambre
Not Good at All
The hotel was really run down. The room had torn sheets, a missing light bulb, and no toilet paper holder. While I had a non-smoking room and it was mostly free of smoke odor, the entire rest of the building reeked of smoke, from the lobby to the hallways. There were lots of people living there, and I don’t throw stones at those with money issues, but people working on their cars in the parking lot shouting obscenities at each other is not something I want when I’m in town for work. Next time, I’ll stick to my rule of not booking hotels with a number in the name.
Séjour de 2 nuits en août 2022

10/10 – Excellent

Jessica, Oceanside

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It's a cheap decent hotel near the Von Braun Center. It's ok for a short stay.
Séjour de 2 nuits en août 2022

2/10 – Terrible

Amber

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
WORST HOTEL IN HUNTSVILLE
rudest family owned business… said i could book another night and then threatened to call the cops if i didn’t leave right at 11:00. took hours to even get a room there… wanted to book again and they were so rude and made me leave. so disappointed and disrespectful to me omg
Séjour de 1 nuit en août 2022

2/10 – Terrible

Ramona

Séjour de 1 nuit en août 2022

2/10 – Terrible

aquanta

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trash!!!!!
That hotel needs to be torn down
Séjour de 2 nuits en juillet 2022

8/10 – Bien

Walter Scott

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2022

2/10 – Terrible

Daniel

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Room was horrible smell and the toilet didn’t work
Séjour de 1 nuit en juin 2022

2/10 – Terrible

Christopher

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only time you should stay here is if you’re a cheap prostitute, on the run from the law, or if it’s nearing the latest hours and you’re getting desperate for a place to stay. The place is filthy from top to bottom. Just walking into the stairwell to go up to the rooms, the floors are nasty and the whole place smells of cigarettes. Combine that with the rough crowd hanging around outside, in the door, on the stairs and in the hallway. I moved my car to right in front of the lobby so there was a better chance my car was on camera in the event someone broke into it. When we got into the room, the smell was even worse. “Amenities” if you can call them that are a bed, a broken chair in the corner, a microwave and fridge I didn’t open because of the way the rest of the room looks, and a lamp without a shade. No coffee pot, no little pad and pen… just a gross room and a thin, torn blanket. The linens were so dirty we flipped our pillowcases inside out, wore our full outfits to bed, and I slept with my hood up because I didn’t trust anything. In the morning, I got up to take a shower and found an open soap on the sink. One of the towels were dirty and the other, which was a bit cleaner, had a big tear in it. I went down to get more towels and was told the hotel was out of towels without even a courtesy glance and was handed to small bars of soap. The best part about the place is that they don’t lock the front doors so you can leave quickly.
Séjour de 1 nuit en juin 2022

2/10 – Terrible

Rogelio

Séjour de 1 nuit en juin 2022

4/10 – Médiocre

Gregory

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Room was not very clean and the bed was broken.
Séjour de 1 nuit en mai 2022

6/10 – Acceptable

Deidra Q, Norfolk

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté
The room wasn’t clean and the environment around the hotel made me feel uneasy and unsafe
Séjour de 1 nuit en mai 2022

6/10 – Acceptable

Lydia

Points forts : Service et personnel
Points faibles : Commodités
Due to having a prosthetic I am limited with walking and there wasn't an elevator for assistance. Also being a below the knee amputee I need an accessible bathroom with preferably a stool for ease of bathing. I had to get ingenious as to getting a bath. No breakfast offered and not very welcoming.
Séjour de 2 nuits en avril 2022

2/10 – Terrible

Maurice

Voyage d’affaires
Points faibles : État et installations de l’hébergement
Séjour de 3 nuits en avril 2022