Title: Hilton Garden Inn Houston NW/Willowbrook - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Garden Inn Houston NW/Willowbrook Guests can enjoy cocktails by the fire at this Willowbrook hotel or explore nearby wellness activities for a balanced stay experience ## Photo gallery for Hilton Garden Inn Houston NW/Willowbrook ![Reception - Hilton Garden Inn Houston NW/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/a31e396b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hilton Garden Inn Houston NW/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/261421aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hilton Garden Inn Houston NW/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/2d6e0e24.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Hilton Garden Inn Houston NW/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/198892ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hilton Garden Inn Houston NW/Willowbrook (Houston)](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/2c1ead98.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Garden Inn Houston NW/Willowbrook welcomes travelers with an on-site restaurant for breakfast and dinner. Guests can cool off in the outdoor pool, relax by the lobby fireplace, or enjoy evening drinks at the bar. Past guests appreciate the attentive staff. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet friendly - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=876879&PinnedHotelID=876879&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 24 of 24 rooms ### View all photos for Deluxe, One King Bed, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/657b794f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe, One King Bed, Accessible 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Blackout drapes/curtains Designer toiletries - 161 sq ft - Sleeps 4 ### View all photos for Suite ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/1cd52554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Sofa bed - 291 sq ft - 1 bedroom - Sleeps 4 ### View all photos for Suite ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/1cd52554.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Sofa bed - 291 sq ft - 1 bedroom - Sleeps 4 ### View all photos for Room, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/16256c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Accessible 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Blackout drapes/curtains Designer toiletries - 161 sq ft - Sleeps 4 ### View all photos for Room, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/657b794f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Accessible ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Blackout drapes/curtains Designer toiletries - 161 sq ft - Sleeps 4 ### View all photos for Room, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/16256c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Accessible 7.0 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Blackout drapes/curtains Designer toiletries - 161 sq ft - Sleeps 4 ### View all photos for Room, Accessible ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/657b794f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Accessible ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Private bathroom Hair dryer - 161 sq ft - Sleeps 2 ### View all photos for Room, 2 Queen Beds (Drinks & Snacks) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/16256c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds (Drinks & Snacks) ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Private bathroom Hair dryer - 161 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room (Drinks & Snacks) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/657b794f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Drinks & Snacks) ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Private bathroom Hair dryer - 161 sq ft - Sleeps 4 ### Deluxe King Room with Bath Tub - Disability Access - Sleeps 4 ### 2 Queen Beds Room - Sleeps 4 ### 1 Queen Bed Junior Suite With Sofabed - Sleeps 4 ### Premium King Room with Sofa Bed - Sleeps 4 ### Premium Queen Room with Two Queen Beds - Sleeps 4 ### mobility Hearing Access Two Double Room with tub - Sleeps 4 ### mobility Hearing Access Two Double Room with Roll in Shower - Sleeps 4 ### Mobility hearing Access Deluxe King Room with Roll in Shower - Sleeps 4 ### View all photos for mobility hearing Access One Bedroom king Suite with tub ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/5f2e806c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### mobility hearing Access One Bedroom king Suite with tub - Sleeps 2 ### View all photos for King Bed With Qn Sofabed ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/657b794f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Bed With Qn Sofabed 8.2 Very good 14 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Sofa bed - 161 sq ft - Sleeps 4 ### View all photos for King Jr Suite W/ Sofabed ![King Jr Suite W/ Sofabed](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/b3976955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Jr Suite W/ Sofabed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Sofa bed - king - 323 sq ft - 1 bedroom - Sleeps 4 ### View all photos for 2 Double Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/880000/876900/876879/16256c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Beds 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator HDTV Hypo-allergenic bedding Blackout drapes/curtains Designer toiletries - 161 sq ft - Sleeps 4 ### One-Bedroom Deluxe Suite With 1 King Bed And Sofabed - Sleeps 4 ### 1 King 1 Bedroom Deluxe Suite Sofabed - Sleeps 4 ### 1 King Bed Deluxe With Queen Sofabed - Sleeps 4 ## You may also like Ad ![Reception](https://images.trvl-media.com/lodging/9000000/8670000/8668000/8667967/5c225f71.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Premier Ashton Suites-Willowbrook Willowbrook - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 747 reviews CA $114 CA $134 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Houston-Hotels-Best-Western-Premier-Ashton-Suites-Willowbrook.h8667967.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=398f03c1-1971-4347-927c-c84e1ad9e20f&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18280000/18277900/18277884/d91ba30d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Houston Intercontinental Airport Aldine - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Hilton-Garden-Inn-Houston-NWWillowbrook.h876879.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Hilton-Garden-Inn-Houston-NWWillowbrook.h876879.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.96417%2C-95.54889&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jnac_BuNdzGdbs46bwQ6j_aPS74=) 7979 Willow Chase Blvd, Houston, TX, 77070 #### What's nearby - Houston Methodist Willowbrook Hospital \- 1 min walk \- 0.1 km - Aerodrome \- 7 min walk \- 0.6 km - Willowbrook Mall \- 10 min walk \- 0.9 km - Stone Moves Indoor Rock Climbing \- 18 min walk \- 1.6 km - Bowlero Willowbrook \- 19 min walk \- 1.6 km #### Getting around - Houston Station - 28 min drive - George Bush Intercontinental Airport (IAH) - 28 min drive #### Restaurants - ‪In-N-Out Burger - ‬12 min walk - ‪It'z - ‬17 min walk - ‪Portillo's - ‬13 min walk - ‪Raising Cane's Chicken Fingers - ‬14 min walk - ‪P.F. Chang's China Bistro - ‬2 min walk ## About this property ### Hilton Garden Inn Houston NW/Willowbrook Hotel located in Willowbrook Take advantage of a garden, laundry facilities, and a fireplace in the lobby at Hilton Garden Inn Houston NW/Willowbrook. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar. You'll also find perks like: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - Cooked-to-order breakfast (surcharge), access to a nearby indoor pool, and access to a nearby health club - Express check-out, express check-in, and coffee/tea in the lobby - Guest reviews say great things about the helpful staff Room features All 171 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. More amenities include: - Bathrooms with hydromassage showers and shower/tub combinations - 37-inch HDTVs with cable channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/6000000/5310000/5308800/5308722/80541993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Houston NW America Plaza Fairbanks - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $141 CA $163 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=5308722&PinnedHotelID=5308722&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/24000000/23710000/23704200/23704171/b077adea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn & Suites Houston NW - Willowbrook by IHG Deco - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 434 reviews CA $115 CA $135 total includes taxes & fees Jan 25 - 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Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=6042801&PinnedHotelID=6042801&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 9 to 14 per person - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Indoor pool (guest access) - Outdoor pool - Outdoor pool (guest access) - TV in common areas ### Family friendly - Access to nearby indoor pool - In-room microwave - In-room refrigerator - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 24-hour business center - 5 meeting rooms - Computer station - Conference center (2,920 square feet of space) - Coworking space ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (36 inch wide door) - Phone accessibility kit - Stair-free path to entrance - Thin carpet in room - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (36 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 6 floors - Ballroom - Banquet hall - Built in 2002 - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 9.00 to 14.00 per person - Pet deposit: USD 50 per stay - Pet fee: USD 50 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transportation to and from this property Guests under 12 years old are not allowed in the fitness facility or hot tub This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hilton Garden Inn Houston NW/Willowbrook Hotel Hilton Garden Inn Nw Hilton Garden Inn Nw Hotel Hilton Garden Inn Nw Hotel Houston Hilton Garden Inn Nw Houston Hilton Garden Inn Houston Nw Hotel Hilton Garden Inn Houston Northwest Hotel Houston Hilton Garden Inn NW/Willowbrook Hotel Hilton Garden Inn NW/Willowbrook Hilton Garden Inn Houston Northwest Hotel Hilton Houston Nw Willowbrook ## Frequently asked questions ### Does Hilton Garden Inn Houston NW/Willowbrook have a pool? ### How much does it cost to stay at Hilton Garden Inn Houston NW/Willowbrook? ### Is Hilton Garden Inn Houston NW/Willowbrook pet-friendly? ### How much is parking? ### What time is check-in at Hilton Garden Inn Houston NW/Willowbrook? ### What time is check-out at Hilton Garden Inn Houston NW/Willowbrook? ### Where is Hilton Garden Inn Houston NW/Willowbrook located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hilton Garden Inn Houston NW/Willowbrook Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.8 Location ### 8.4 Staff & service ### 8.2 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 340 8 - Good 146 6 - Okay 60 4 - Poor 43 2 - Terrible 39 ## Reviews ### 8/10 Good #### Shatara Dec 28, 2025 Liked: Cleanliness, property conditions & facilities I enjoyed my stay, Mary was very attentive and courteous. The only issue was the shower drain it drained slowly, but that was the night before my stay was over with, so no need to complain. Convenient location to restauarnts and shopping so will stay again. ##### Shatara Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Alfonso Dec 14, 2025 Need to upgrade shower ##### Alfonso Stayed 1 night in Dec 2025 ### 6/10 Okay #### Joseph Dec 1, 2025 Liked: Cleanliness, staff & service The sink in the bathroom was really high and set really far back making it difficult for someone with limited mobility to reach. The toilet, however, was really low, as if it was made for someone with limited mobility. The bathroom just didn't make sense. ##### Joseph Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### oscar Jul 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice to stay ##### oscar Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kally Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean property ##### Kally Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Shawn Nov 10, 2025 Reserved two beds and they only had rooms with one bed available ##### Shawn Stayed 1 night in Nov 2025 ### 6/10 Okay #### Maria Oct 3, 2025 Disliked: Property conditions & facilities Restroom curtains were dirty and the restroom floor too. I chose Hilton over other hotels around thinking would be best option. ##### Maria Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Joel Jun 29, 2025 Liked: Cleanliness, amenities Great place to rest after a long flight ##### Joel Stayed 1 night in Jun 2025 ### 4/10 Poor #### Asia Oct 6, 2025 Liked: Staff & service, room comfort Disliked: Cleanliness Shower drain was clogged, hair on the walls from previous guest I’m guessing. Was totally grossed out, will not be staying here again. ##### Asia Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Thomas Oct 19, 2025 Liked: Cleanliness Disliked: Property conditions & facilities Property looked clean. Elevator worked fine going down but think the button was broken to call it to go up. Biggest issue was they never cleaned our room, limited towels and barely any warm water. Mostly cold showers. ##### Thomas Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Paul Aug 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Shout out to the barman James and the cook who was on duty on Thursday evening. ##### Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Israel Dec 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Israel Stayed 1 night in Dec 2024 ### 8/10 Good #### Lisette Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Lisette Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Carol Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Thanks ##### Carol Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maria Jun 6, 2025 Liked: Cleanliness So sweet and helpful staff ##### Maria Stayed 2 nights in May 2025 ### 10/10 Excellent #### James Aug 28, 2025 Liked: Cleanliness, staff & service The swimming pool was closed. And we were told this before we made reservations and our grandkids was disappointed. My family was treated very well by Shai and James. ##### James Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Antionette Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay ##### Antionette Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Donna Jun 9, 2024 Liked: Cleanliness, property conditions & facilities Really nice place to stay! ##### Donna Stayed 1 night in Jun 2024 ### 8/10 Good #### Verified traveller Jul 18, 2025 Liked: Staff & service The front desk receptionist, Heather provided exceptional customer service hotel is a little bit outdated furniture was stained, smelly and outdated, and the cleaning could’ve been taken up a couple of notches with clean sheets and cleaning of the bathrooms and the sinks and toilet ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Richard Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Richard Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Mark Apr 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great Place To Stay ##### Mark Stayed 2 nights in Apr 2024 ### 4/10 Poor #### Sarah Oct 5, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I was there a year ago and the hot tub had been cemented in and was told each room only got two towels and you had to exchange those to get more. Back again this weekend and the pool is now also cemented in. The area which used to allow for families to relax and enjoy is now on lock down due to the amount of vagrants. It is so bad you cannot even get access in the back of the hotel with your key card. The towel policy is still the same only two unless you exchange- there were four of us in a room. We won’t be back this place has gone dramatically downhil. ##### Sarah Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Steven Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to many Restaurants. ##### Steven Stayed 1 night in Feb 2025 ### 8/10 Good #### mauri Jul 22, 2025 Liked: Staff & service Pool was closed, as it was the end of June. ##### mauri Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### monica Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great beautiful property but pool was not open although they did offer lifetime fitness pool as an option ##### monica Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hyatt Place Houston/Galleria](https://www.expedia.ca/Houston-Hotels-Hyatt-Place-HoustonGalleria.h12294828.Hotel-Information) > > [JW Marriott Austin](https://www.expedia.ca/Austin-Hotels-JW-Marriott-Austin.h8778760.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.ca/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Heights House Hotel - Houston Heights Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Houston-Hotels-Heights-House-Hotel.h50569221.Hotel-Information) > > [DoubleTree by Hilton Hotel & Suites Houston by the Galleria](https://www.expedia.ca/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information) > > [Homewood Suites Houston Downtown](https://www.expedia.ca/Houston-Hotels-Homewood-Suites-Houston-Downtown.h13173758.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.ca/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.ca/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.ca/Houston-Hotels-Alessandra-Hotel.h20052335.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.ca/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [Hotel Zaza Houston Museum District](https://www.expedia.ca/Houston-Hotels-Hotel-Zaza-Houston-Museum-District.h3306.Hotel-Information) > > [The Moran CITYCENTRE](https://www.expedia.ca/Houston-Hotels-The-Moran-CITYCENTRE.h2302841.Hotel-Information) > > [Grand Hyatt San Antonio River Walk](https://www.expedia.ca/San-Antonio-Hotels-Grand-Hyatt-San-Antonio-River-Walk.h1848212.Hotel-Information) > > [The Royal Sonesta Houston Galleria](https://www.expedia.ca/Houston-Hotels-Royal-Sonesta-Houston-Galleria.h878652.Hotel-Information) > > [C. 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