Title: The Royal Park Hotel Hiroshima Riverside - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=481410&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Royal Park Hotel Hiroshima Riverside Travelers can enjoy spectacular views from this peaceful hotel setting or book a rejuvenating massage treatment for the ultimate relaxation experience. ## Photo gallery for The Royal Park Hotel Hiroshima Riverside ![Property grounds - The Royal Park Hotel Hiroshima Riverside (Hiroshima)](https://images.trvl-media.com/lodging/1000000/490000/481500/481410/d4aa0388.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served - The Royal Park Hotel Hiroshima Riverside (Hiroshima)](https://images.trvl-media.com/lodging/1000000/490000/481500/481410/015ea8d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - The Royal Park Hotel Hiroshima Riverside (Hiroshima)](https://images.trvl-media.com/lodging/1000000/490000/481500/481410/93753d60.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Royal Park Hotel Hiroshima Riverside (Hiroshima)](https://images.trvl-media.com/lodging/1000000/490000/481500/481410/d6b72093.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, minibar, desk, blackout drapes - The Royal Park Hotel Hiroshima Riverside (Hiroshima)](https://images.trvl-media.com/lodging/1000000/490000/481500/481410/4010020f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Royal Park Hotel Hiroshima Riverside offers a peaceful retreat in Hiroshima City Centre. Guests can enjoy a massage at the spa, city views from the terrace, convenient WiFi, an on-site gift shop, and practical laundry services for a comfortable stay. ## Reviews 8.2 Very good ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Breakfast available - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Feb. 14 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 15 - Feb. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=481410&PinnedHotelID=481410&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29370000/29369700/29369699/0b209891.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Intergate Hiroshima Hiroshima City Centre - Free WiFi - Air conditioning - Breakfast available - Parking available 9.4 Exceptional 1,116 reviews CA $67 CA $81 total Feb 23 - Feb 24 [](https://www.expedia.ca/Hiroshima-Hotels-Hotel-Intergate-Hiroshima.h29369699.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6128225&destination=Hiroshima (and vicinity)&destType=MARKET&latLong=34.39074,132.47875&searchId=d0cc386c-a1a2-43cc-9cde-74fbad39fead&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/28000000/27480000/27474000/27473943/w4979h3333x21y0-c6199bd5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Park Hotel Hiroshima RiverSide Hiroshima City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,002 reviews CA $76 CA $84 total Feb 19 - Feb 20 [](https://www.expedia.ca/Hiroshima-Hotels-The-Royal-Park-Hotel-Hiroshima-RiverSide.h27473943.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=6128225&destination=Hiroshima (and vicinity)&destType=MARKET&latLong=34.39074,132.47875&searchId=d0cc386c-a1a2-43cc-9cde-74fbad39fead&top_cur=CAD) Ad ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/3000000/2170000/2160100/2160095/cd9621b8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Oriental Hotel Hiroshima Hiroshima City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,281 reviews CA $61 CA $75 total Feb 23 - Feb 24 [](https://www.expedia.ca/Hiroshima-Hotels-Oriental-Hotel-Hiroshima.h2160095.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6128225&destination=Hiroshima (and vicinity)&destType=MARKET&latLong=34.39074,132.47875&searchId=d0cc386c-a1a2-43cc-9cde-74fbad39fead&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1706100/1706016/a0328a95.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Chisun Hotel Hiroshima Hiroshima City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,002 reviews CA $48 CA $53 total Feb 15 - Feb 16 [](https://www.expedia.ca/Hiroshima-Hotels-Chisun-Hotel-Hiroshima.h1706016.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=6128225&destination=Hiroshima (and vicinity)&destType=MARKET&latLong=34.39074,132.47875&searchId=d0cc386c-a1a2-43cc-9cde-74fbad39fead&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHiroshima-Hotels-The-Royal-Park-Hotel-Hiroshima-Riverside.h481410.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHiroshima-Hotels-The-Royal-Park-Hotel-Hiroshima-Riverside.h481410.Hotel-Information) ## About the area Located in Hiroshima City Centre, a neighborhood in Hiroshima, The Royal Park Hotel Hiroshima Riverside is near a metro station. The area's natural beauty can be seen at Tsutsumigaura Nature Park and Kyobashi River, while Hiroshima Prefectural Museum of Art and Hiroshima Museum of Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Hiroshima Green Arena or Hiroshima Prefectural Gymnasium. [Visit our Hiroshima travel guide](https://www.expedia.ca/Hiroshima.dx6128225) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.39759%2C132.47015&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BEPTwwWRies7euZklm6xVIkqwa8=) 7-14 Kaminobori-cho, Naka-ku, Hiroshima-shi, Hiroshima, Hiroshima Prefecture, 730-0014 ### What's nearby - ![Shukkeien featuring a park](https://images.trvl-media.com/place/6102514/0ae7934f-8097-43fa-9816-090310cf32ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shukkeien 7 min walk \- 0.6 km - ![#HISTORY](https://images.trvl-media.com/place/1465/0150ebdb-7cd9-4d03-bc7d-1f126f0ca0a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hiroshima Central Shopping District 8 min walk \- 0.7 km - ![Hiroshima Peace Memorial Park](https://images.trvl-media.com/place/6102502/8e79a716-bcce-437c-8dc4-67ee95f65425.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hiroshima Peace Memorial Park 18 min walk \- 1.6 km - ![Atomic Bomb Dome](https://images.trvl-media.com/place/6102476/2fbbc881-f8ab-49fa-8c4c-62b35ec2ed18.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Atomic Bomb Dome 20 min walk \- 1.7 km - ![広島県立総合体育館](https://images.trvl-media.com/place/6102492/d5a8de35-515d-48cb-9e87-7a12fbfd7fc6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hiroshima Green Arena 4 min drive \- 2.2 km ### Getting around - Jogakuin-mae Station 8 min walk - Hiroshima Station 12 min walk - Iwakuni Airport (IWK) 63 min drive ### Restaurants - 二代目もんごい亭 広島駅前店 5 min walk - バルタン本店 4 min walk - 大和製麺 4 min walk - つけ麺本舗辛部広島駅前店 5 min walk - おおまさ 4 min walk ## About this property ### The Royal Park Hotel Hiroshima Riverside Hotel located in Hiroshima City Centre Take advantage of a terrace, shopping on site, and dry cleaning/laundry services at The Royal Park Hotel Hiroshima Riverside. Treat yourself to a massage or other spa services. The on-site restaurant, Fontana, offers breakfast, lunch, dinner, and light fare. In addition to a business center, guests can connect to free in-room WiFi. Other perks at this hotel include: - Breakfast (surcharge), self parking (surcharge), and a front-desk safe - Free newspapers, a gift shop, and a banquet hall - Luggage storage, 2 meeting rooms, and laundry services Room features All 127 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and minibars. More amenities include: - Bathrooms with bidets and shower/tub combinations - 22-inch flat-screen TVs with digital channels - Daily housekeeping, desks, and phones ## Similar properties ![Rooftop bar](https://images.trvl-media.com/lodging/49000000/48490000/48483200/48483168/41382030.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE KNOT Hiroshima Hiroshima City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,873 reviews CA $46 CA $51 total Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=48483168&PinnedHotelID=48483168&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/16000000/15140000/15139300/15139280/bec5cb2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Hiroshima Ekimae Ohashi Hiroshima City Centre - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,349 reviews CA $59 CA $75 total Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=15139280&PinnedHotelID=15139280&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/30000000/29370000/29369700/29369699/0b209891.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Intergate Hiroshima Hiroshima City Centre - 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Daily breakfast available for a fee: JPY 1,400 for adults and JPY 800 for children - A restaurant ### Restaurants on site - Fontana ### Things to do - Shopping ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 2 meeting rooms - Business center ### Outdoors - Terrace ### Spa - In-room massages ### Accessibility - Elevator ### More - 1 building - 14 floors - Banquet hall - Built in 1999 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 22-inch flat-screen TV with digital channels - Pay movies ### Food and drink - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: approximately JPY 1400 for adults and JPY 800 for children - Self parking fee: JPY 1080 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Hotel Jal City Hiroshima Jal City Hiroshima Hotel JAL City Hiroshima The Royal Park Hotel Hiroshima Riverside Hotel The Royal Park Hotel Hiroshima Riverside Hiroshima The Royal Park Hotel Hiroshima Riverside Hotel Hiroshima ## Frequently asked questions ### Is The Royal Park Hotel Hiroshima Riverside pet-friendly? ### How much is parking? ### What time is check-in at The Royal Park Hotel Hiroshima Riverside? ### What time is check-out at The Royal Park Hotel Hiroshima Riverside? ### Where is The Royal Park Hotel Hiroshima Riverside located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Royal Park Hotel Hiroshima Riverside Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 75 8 - Good 114 6 - Okay 45 4 - Poor 12 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Toshiyuki Sep 15, 2018 #### おすすめです 空間が広々して、天井も高く、清潔感ある部屋でした。バストイレも使いやすく、綺麗でした。 ##### Toshiyuki Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Verified traveller Sep 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 満足です 清潔で綺麗なホテルでした！ ##### Verified traveller Stayed 3 nights in Sep 2018 ### 8/10 Good #### Toshiya Aug 30, 2018 Liked: Cleanliness, staff & service 部屋は清潔で良かった ##### Toshiya Stayed 1 night in Aug 2018 ### 10/10 Excellent #### L Aug 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing view of city (and river if on river side) fromhigher floors. Helpful staff, room is vlean and has everything you need. Would recommend ##### L Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Verified traveller Aug 16, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 快適度満点！！ 災害ボランティアのために宿泊しましたが、非常に快適に過ごせました。ありがとうございました。 ##### Verified traveller Stayed 3 nights in Jul 2018 ### 10/10 Excellent #### 秀和 Aug 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### リバービューがいい 都度川側を指定して宿泊したいです 川を眺めてのロケーションは最高です ##### 秀和 Stayed 2 nights in Aug 2018 ### 8/10 Good #### ガンビー, 神奈川 Aug 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 駅から徒歩10分、ウォーターフロントなホテル 川に面して、とてもキレイなホテルでした。チェックインも0時近くでしたが、冷たいおしぼりを出して頂き、対応も親切でした。部屋は清潔ですごしやすかったです。 駅からからちょっと歩くのが、難ですかね。 ##### ガンビー Stayed 1 night in Aug 2018 ### 8/10 Good #### Leilanie Jul 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I enjoy stay in your hotel, i like the service and also the location ##### Leilanie Stayed 2 nights in Jul 2018 ### 8/10 Good #### Verified traveller Jun 23, 2018 Liked: Staff & service Disliked: Cleanliness #### ありがとうございます 入ってすぐ いい香りがしてテンションが上がりましたが、風呂場の入り口に ゴミと、引き出しに髪の毛があり、テンションが下がりました。立地は抜群です！ ##### Verified traveller Stayed 1 night in Jun 2018 ### 10/10 Excellent #### masayuki Jun 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 広島JAL良かったです。 フロントの対応も良かったし部屋も清潔で良かったですよ！ また、宿泊したいと思っています。 ##### masayuki Stayed 1 night in Jun 2018 ### 4/10 Poor #### HIROYUKI Jun 4, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities 部屋にコンセントが少ない ##### HIROYUKI Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Bob, 広島市 May 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 出張者の宿泊先に こちらにはホテルの目の前に平面駐車場が有るので便利だと思います。 あいにくの雨でしたが、それほど濡れずにチェックイン出来ました。 ##### Bob Stayed 1 night in May 2018 ### 4/10 Poor #### Verified traveller May 23, 2018 Liked: Cleanliness Disliked: Room comfort Sehr harte, unbequeme Betten. Frühstück war ok, gutes Internet, freundliches Personal. Tolle Aussicht auf den Fluss. ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### coops1, Hobart, Tas. May 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice hotel, located 10 minutes walk from Hiroshima station and 20mins to the main city tourist area. No issues with English during the day and night. Great twin room, plenty of space. Would stay again. ##### coops1 Stayed 2 nights in May 2018 ### 10/10 Excellent #### Devineesh May 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service. Thank you! ##### Devineesh Stayed 2 nights in May 2018 ### 8/10 Good #### hajime Apr 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 設置家具のコンセントの位置が、側面で使いずらい。 天板上への設置の変更をお願いします。 ##### hajime ### 10/10 Excellent #### Martha Apr 3, 2018 Liked: Cleanliness, staff & service, room comfort Hiroshima is a fantastic city. Hotel in great location. Walking distance to peace park and shopping/restaurants and subway station is fantastic. ##### Martha ### 6/10 Okay #### チーズタルト , うどん県 Apr 2, 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### 川沿いで桜吹雪が綺麗でした よかったとはいえないですが 川沿いの桜がとても綺麗でした 部屋は反対側で窓も小さく暗く ビジネスホテルて感じです 次は行きたくないかも ##### チーズタルト Stayed 1 night in Mar 2018 ### 8/10 Good #### Verified traveller Mar 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 기차역에서 가까운 호텔 청결하고 기차역에서 가까워 다니기 좋았습니다. 강변 경치도 좋았습니다. 화장실도 다른 곳보다 약간 더 커서 좋았으며, 주변이 조용하여 소음도 별로 없었습니다. ##### Verified traveller Stayed 1 night in Mar 2018 ### 6/10 Okay #### Eiji Mar 11, 2018 Disliked: Cleanliness, room comfort 窓が開かないのがキツかったです ##### Eiji Stayed 2 nights in Mar 2018 ### 6/10 Okay #### Verified traveller Mar 9, 2018 Liked: Property conditions & facilities #### コスパは良いが 出張で利用するのであれば、駅からも近く、金額も高くはない。 今回、喫煙出来る部屋に泊まったが、これはダメ。 普通、喫煙出来る部屋でも、チェックイン直後はほぼ臭わないが、ここは最初から臭かった。 窓も開かず、空気清浄機もないため、エアコンを送風に切り替え、何となく消臭されたが。 喫煙者といってもIQOSのため、この臭いはキツかった。非喫煙者は耐えられないかと。 ここの喫煙部屋にはもう泊まりません。 従業員の方々の対応は、可もなく不可もなくといったところ。 ##### Verified traveller Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Bob, Shanghai Feb 26, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location スタッフの方々とても親切でいいですね。駅にも近いので飲食店がたくさん有リ、食事には不自由なしです。また利用させていただきます。 ##### Bob Stayed 1 night in Feb 2018 ### 8/10 Good #### D, 日本 Feb 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### CSがしっかりしてるホテル 夜にcard keyの磁気不良で部屋に入らなくなりました。 その際も真摯に対応して頂き、またチェックアウトの際も引き継ぎがしっかり出来ていたのか、夜に対応して頂いた方ではなかったのですが、謝罪の言葉をかけて頂けました。 card keyの磁気不良で少し嫌な気持ちでしたが、従業員さんの対応のお陰で、逆にそれも忘れる事が出来るぐらいでした。 ##### D Stayed 1 night in Feb 2018 ### 10/10 Excellent #### Cho, 広島駅 Feb 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 広島駅利用でしたら、ロケーション最高！ 出張で利用しました。広島駅から実質徒歩5、6分くらいしかかからず、非常に便利でした。部屋も綺麗でした。また利用したいと思います。 ##### Cho ### 8/10 Good #### Verified traveller Feb 20, 2018 Liked: Cleanliness, staff & service, room comfort 部屋が広く、眺望が綺麗でした。バスルームの鏡は曇り防止機能付きでよかったです。 唯一、トイレのウォッシュレットが壊れていて使用できなかったのが残念です。 従業員さん、確認お願いします。 ##### Verified traveller Stayed 3 nights in Feb 2018 ## 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