Title: Hilo Hawaiian Hotel, Trademark Collection by Wyndham - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=7436&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilo Hawaiian Hotel, Trademark Collection by Wyndham Travelers find warm island hospitality where lush gardens meet ocean views at this Keaukaha retreat, perfect for unwinding by the pool after golf ## Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham ![Desk, laptop workspace, iron/ironing board, rollaway beds - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/defbed6b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 Bedroom, Ocean View | Living area - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/6d3076a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/a80ba4ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/a1d0c5d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hilo Hawaiian Hotel, Trademark Collection by Wyndham (Hilo)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/1f481eb7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Castle Hilo Hawaiian Hotel provides a peaceful escape with an 18-hole golf course and outdoor pool. Guests can enjoy breakfast or dinner at WSW The Steakhouse while taking in the garden surroundings, with the Port of Hilo just moments away for further exploration. ## Reviews 8.2 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7436&PinnedHotelID=7436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 15 of 15 rooms ### View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) ![Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/77ccab1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 5 - 2 Queen Beds ### View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/w3837h2572x3y0-bfbf9b7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 5 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Non Smoking, Ocean View ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/b39f7383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Ocean View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking, Ocean View 8.0 Very good 7 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View ![Deluxe Room, 1 King Bed, Non Smoking, Ocean View](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/w3840h2569x0y3-bdef86da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Ocean View 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Queen Beds ### View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/b39f7383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking, Oceanfront ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Non Smoking, Oceanfront 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Non Smoking (Banyan View) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/w3840h2569x0y3-215c7093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking (Banyan View) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Double Beds, Non Smoking (Banyan View) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Non Smoking (Banyan View) 8.0 Very good 11 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) ![Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/60ba3b83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) ![Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/368f9109.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 5 - 2 Queen Beds ### View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/w3840h2569x0y3-215c7093.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 1 King Bed ### View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView) ![Desk, laptop workspace, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/10000/7500/7436/2ae015cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hair dryer Eco-friendly toiletries Shower/tub combination Eco-friendly cleaning supplies - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHilo-Hotels-Castle-Hilo-Hawaiian-Hotel.h7436.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHilo-Hotels-Castle-Hilo-Hawaiian-Hotel.h7436.Hotel-Information) ## About the area Located in Keaukaha, a neighborhood in Hilo, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is next to a golf course and by the ocean. Hilo Shopping Center and Hilo Farmers Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Wailuku River State Park and Kaumana Springs Wilderness. Panaewa Rainforest Zoo and Pacific Tsunami Museum are also worth visiting. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. [Visit our Hilo travel guide](https://www.expedia.ca/Hilo.dx1643) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.72805%2C-155.06596&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lpXZKy9DB3WKPZdJtEme8T8JDtY=) 71 Banyan Dr, Hilo, HI, 96720 ### What's nearby - Naniloa Country Club \- 1 min walk \- 0.0 km - Liliuokalani Park and Gardens \- 7 min walk \- 0.6 km - Coconut Island Park \- 7 min walk \- 0.6 km - Bayfront Park \- 17 min walk \- 1.5 km - Port of Hilo \- 3 min drive \- 2.7 km ### Getting around - Hilo Intl. Airport (ITO) - 7 min drive ### Restaurants - ‪Ken's House of Pancakes - ‬12 min walk - ‪Ocean Front Kitchen - ‬19 min walk - ‪Verna's Drive In - ‬11 min walk - ‪Big Island Coffee Roasters - ‬11 min walk - ‪Ka Lihikai - ‬5 min walk ## About this property ### Hilo Hawaiian Hotel, Trademark Collection by Wyndham Hotel near Port of Hilo Consider a stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and take advantage of an adjacent golf course, a terrace, and a coffee shop/cafe. The on-site restaurant, WSW The Steakhouse, offers breakfast and dinner. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Full breakfast (surcharge), an electric car charging station, and a 24-hour front desk - ATM/banking services, a front-desk safe, and smoke-free premises - Guest reviews say great things about the helpful staff and location Room features All 286 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi. Guest reviews highly rate the spacious rooms at the property. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Eco-friendly toiletries, shower/tub combinations, and hair dryers - 32-inch flat-screen TVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Kayaking](https://images.trvl-media.com/lodging/1000000/10000/4000/3962/6097b1e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCP Hilo Hotel Keaukaha - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews CA $215 CA $296 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3962&PinnedHotelID=3962&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/10000/9924/a6ce3e7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Naniloa Hotel Hilo - a Doubletree by Hilton Keaukaha - Pool - Free WiFi - Restaurant - Air conditioning 8.2 Very good 1,293 reviews CA $238 CA $346 total includes taxes & fees Feb 1 - 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Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=25276&PinnedHotelID=25276&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Cottage, Lanai, Waterfall View | Exterior](https://images.trvl-media.com/lodging/111000000/110960000/110952600/110952558/244e7514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kikala Waterfall Lodge Hilo - Pool - Parking included - Free WiFi - Laundry 9.0 Wonderful 22 reviews CA $151 CA $179 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=110952558&PinnedHotelID=110952558&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transportation - Electric car charging station on site - Free self parking on site ### Food and drink - Daily full breakfast available 6:30 AM to 10:00 AM for a fee - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - iCafe/Waioli Lounge - WSW The Steakhouse ### Things to do - 18-hole adjacent golf course - Gym - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - Garden - On the bay - Terrace ### Accessibility - Elevator ### More - 100% renewable energy - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 30.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 35.39 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness center access - In-room coffee - Newspaper - Phone calls We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - GE-189-318-3488-01 This property accepts credit cards; cash is not accepted This property uses solar energy, plus a grey water recycling system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Castle Hawaiian Castle Hawaiian Hotel Castle Hilo Hawaiian Castle Hilo Hawaiian Hotel Hilo Hawaiian Castle Hotel Hilo Hawaiian Hotel Hotel Castle Hilo Hawaiian Hotel Hilo Hawaiian Castle Hilo Hawaiian Hotel Hawaii Hilo Hawaiian Hotel Hilo Castle Hilo Hawaiian Hotel Hilo Castle Hilo Hawaiian Hotel Hotel Castle Hilo Hawaiian Hotel Hotel Hilo ## Frequently asked questions ### Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham have a pool? ### How much does it cost to stay at Hilo Hawaiian Hotel, Trademark Collection by Wyndham? ### Is Hilo Hawaiian Hotel, Trademark Collection by Wyndham pet-friendly? ### How much is parking? ### What time is check-in at Hilo Hawaiian Hotel, Trademark Collection by Wyndham? ### What time is check-out at Hilo Hawaiian Hotel, Trademark Collection by Wyndham? ### Where is Hilo Hawaiian Hotel, Trademark Collection by Wyndham located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 614 8 - Good 372 6 - Okay 201 4 - Poor 79 2 - Terrible 70 ## Reviews ### 10/10 Excellent #### Sheryl Dec 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was fantastic location, great trip! ##### Sheryl Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### William Jan 11, 2026 Milton at the front desk was amazing! The entire bar and restaurant staff were wonderful as well. The hotel is in a great location if you want to walk and shop in Hilo as well. ##### William Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Annette Dec 5, 2025 Comfortable clean room. Close to restaurants and shopping. ##### Annette Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Robert Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities It is unusual to find a suite with a real door, then an ocean view and two lanai’s. An especially amazing place, book a suite. It is worth double the rate! ##### Robert Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### John Dec 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Friendly staff. Nice view of the mountain when you’re at the bar or at the restaurant. ##### John Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Moana Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were greeted with the warmth of the Aloha spirit at the front desk all the staff was great!! The dinner buffet and breakfast was ono the rooms was comfortable the location of the property close by the AirPort is maikaʻi 🤙🙏😇🙌❤️ from my Hale to the Ohana of Hilo Hawaiian Hotel trademark collection by Wyndham may each and Everyone Have a Blessed Mele Kalikimaka me ka Hau'oli Makahiki Hou, ##### Moana Stayed 1 night in Dec 2025 ### 8/10 Good #### Earl Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great, convenient location to visit sites from around Hilo. Beautiful area with lots of areas to walk and enjoy the sites. ##### Earl Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### John Nov 13, 2025 Beautiful room and rooms are huge! Recommend this hotel! ##### John Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Victoria Jan 5, 2026 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Location was great. Breakfast at the steakhouse was good. The property overall needs updating. Furniture, carpeting, and paint is worn. The room was not very clean. Had 4 adults registered for the room and had to ask for more than 2 sets of towels every time housekeeping came through. ##### Victoria Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jonetta Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice room ##### Jonetta Stayed 2 nights in Nov 2025 ### 8/10 Good #### ada Nov 17, 2025 Liked: Cleanliness Pleasant staff. Clean rooms. Hotel is Close to beautiful beaches. Pool area could use umbrellas. And Be sure to get your pool towels early in the morning. It was a pleasant stay. ##### ada Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Claire Jan 8, 2026 Disliked: Cleanliness, property conditions & facilities Room had stained walls and furniture. Hole in sheets. Friendly staff in convenient location but hotel and area are in transition. Tired furnishing in rooms, outdated literature directs one to a happy hour that no longer exists. Noisy construction next door that began at 8am. Few options for one night stay in area. Area had many homeless and a mix of maintained and closed hotels. View of bay is fantastic and near beautiful garden. ##### Claire Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Nathaniel Dec 30, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Gross-sheets not clean, hair in bathroom, smelled of fish in hallways Outdated is an understatement. Entire building needs complete renovation. No beach as advertised. Surrounding area is sad and depressed. Many homeless. No one who is on vacation should be subjected to this hotel and sadly Hilo. Nearby hotels are drastically worse ##### Nathaniel Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Stan Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff and lobby. Nice balcony and dated but clean rooms. The hallway lighting is a bit jarring but overall a good value. ##### Stan Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jason Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone has been so helpful and friendly. ##### Jason Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Amy Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very kind. Josiah at the front desk was great during our check-in. Beautiful view from the ocean front room. ![](https://a.travel-assets.com/ugc/hotel-reviews/6cd11b54-cea1-4bc4-ba25-f517ab2c84ed-1758265566856.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jessie Albino Oct 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service overall ##### Jessie Albino Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jordan Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good value Good experience, friendly staff. No complaints ##### Jordan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Christine Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Very friendly, good food, room clean, good view, nice pool and location was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/9c668cc7-2cb7-4490-943d-9a116e6ae555-1750213658694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8d141715-48c5-4011-975a-9952b42e1fe0-1750213661076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8840c67-79ca-48ff-95d5-6ae0c37c72d7-1750213660357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/67b670f3-8e76-4ebf-b0f9-f8e4a055d621-1750213660326.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christine Stayed 6 nights in Jun 2025 ### 8/10 Good #### Stephanie Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was in a very nice area in Hilo-on Banyan street where there is a row of big beautiful Banyon Trees. There is a really pretty Japanese park within walking distance. Coconut island is also a quick walk and a beautiful spot to enjoy. The dining options at the hotel are very nice. Staff is friendly ##### Stephanie Stayed 3 nights in Sep 2025 ### 8/10 Good #### Susanne Sep 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location on the water. Quiet, no noise from neighbours. Big beautiful 1 bedroom suite ##### Susanne Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Darrell Jun 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was friendly and the chef at the restaurant prepared excellent meals! ##### Darrell Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Jose Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Matt, This is Joey Basa. Glad to have met you and your Frenchie. I just wanted to let you know that Mary and Leinoni are incredible as well as your entire front office team! One of the reasons I returned to the Islands and to stay at your hotel. Very Thankful and grateful for your entire staff. You should be proud! Food and atmosphere were also amazing. Keep up your great work! Joey Basa ##### Jose Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Jacqueline Nov 9, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Staff was nice. I found the room furnishings to be old and the curtain was torn. Room was clean. I was surprised that room service was every other day. General space was sparsely furnished. I did not eat on site during my stay. The outside pool looked clean and is a nice size for lap swimming. ##### Jacqueline Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Hongjun Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very clean, great location ##### Hongjun Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [ OUTRIGGER Waikiki Beachcomber Hotel](https://www.expedia.ca/Honolulu-Hotels-Waikiki-Beachcomber-By-Outrigger.h21123568.Hotel-Information) > > [Wailea Beach Resort - Marriott, Maui](https://www.expedia.ca/Kihei-Hotels-Wailea-Beach-Resort-Marriott.h20303.Hotel-Information) > > [Hyatt Place Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Hyatt-Place-Waikiki-Beach.h2766.Hotel-Information) > > [Moana Surfrider, A Westin Resort & Spa, Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Moana-Surfrider.h15534.Hotel-Information) > > [Hilton Waikiki Beach Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Hilton-Waikiki-Beach.h25227.Hotel-Information) > > [OUTRIGGER Waikiki Paradise Hotel](https://www.expedia.ca/Honolulu-Hotels-OHANA-Waikiki-East-By-Outrigger.h14848.Hotel-Information) > > [Four Seasons Resort Maui at Wailea](https://www.expedia.ca/Kihei-Hotels-Four-Seasons-Resort-Maui-At-Wailea.h14336.Hotel-Information) > > [Hilton Hawaiian Village Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-Hilton-Hawaiian-Village-Waikiki-Beach-Resort.h13857.Hotel-Information) > > [OUTRIGGER Reef Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-OUTRIGGER-Reef-Waikiki-Beach-Resort.h23249.Hotel-Information) > > [Holiday Inn Express Waikiki by IHG](https://www.expedia.ca/Honolulu-Hotels-Holiday-Inn-Express-Waikiki.h7795.Hotel-Information) > > [Hotel La Croix](https://www.expedia.ca/Honolulu-Hotels-Hotel-LaCroix.h49776.Hotel-Information) > > [Sheraton Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-Sheraton-Waikiki.h7385.Hotel-Information) > > [Palms at Wailea Maui](https://www.expedia.ca/Kihei-Hotels-Palms-At-Wailea-Maui-By-Outrigger.h13093.Hotel-Information) > > [Hilton Garden Inn Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Hilton-Garden-Inn-Waikiki-Beach.h22539.Hotel-Information) > > [Prince Waikiki](https://www.expedia.ca/Honolulu-Hotels-Prince-Waikiki.h287.Hotel-Information) > > [Embassy Suites by Hilton Waikiki Beach Walk](https://www.expedia.ca/Honolulu-Hotels-Embassy-Suites-By-Hilton-Waikiki-Beach-Walk.h1509657.Hotel-Information) > > [The Royal Hawaiian, a Luxury Collection Resort, Waikiki](https://www.expedia.ca/Honolulu-Hotels-The-Royal-Hawaiian.h19184.Hotel-Information) > > [Grand Wailea Maui, A Waldorf Astoria Resort](https://www.expedia.ca/Kihei-Hotels-Grand-Wailea-Maui.h7867.Hotel-Information) > > [Sheraton Princess Kaiulani Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Sheraton-Princess-Kaiulani.h18246.Hotel-Information) > > [The Twin Fin Hotel](https://www.expedia.ca/Honolulu-Hotels-The-Twin-Fin-Hotel.h34498.Hotel-Information) > > ['Alohilani Resort Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Alohilani-Resort-Waikiki-Beach.h21781.Hotel-Information) > > [Fairmont Kea Lani Maui](https://www.expedia.ca/Kihei-Hotels-Fairmont-Kea-Lani-Maui.h8765.Hotel-Information) > > [Aston at the Waikiki Banyan](https://www.expedia.ca/Honolulu-Hotels-Aston-At-The-Waikiki-Banyan.h20880.Hotel-Information) > > [Waikiki Beach Marriott Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Waikiki-Beach-Marriott-Resort-Spa.h5306.Hotel-Information) > > [Hilton Vacation Club The Modern Honolulu](https://www.expedia.ca/Honolulu-Hotels-The-Modern-Honolulu.h3855608.Hotel-Information) > > [Park Shore Waikiki](https://www.expedia.ca/Honolulu-Hotels-Park-Shore-Waikiki.h13853.Hotel-Information) > > [OUTRIGGER Waikiki Beach Resort](https://www.expedia.ca/Honolulu-Hotels-OUTRIGGER-Waikiki-Beach-Resort.h13791.Hotel-Information) > > [Wayfinder Waikiki](https://www.expedia.ca/Honolulu-Hotels-Wayfinder-Waikiki.h6640.Hotel-Information) > > [Hyatt Regency Waikiki Beach Resort & Spa](https://www.expedia.ca/Honolulu-Hotels-Hyatt-Regency-Waikiki-Beach-Resort-Spa.h19988.Hotel-Information)