Title: Whale Coast All Suite Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Whale Coast All Suite Hotel Central aparthotel with free parking connected to a shopping center in Hermanus ![Aerial view](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/2e74dec6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two Bedrooms Apartment](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/d64095a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/69cb220f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/40531968.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/6a1280f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Whale Coast All Suite Hotel in Hemel-en-Aarde Valley offers access to a health club and area shuttle. Guests can hike the Cliff Path, explore Fernkloof Nature Reserve, or borrow bikes for free. High-speed WiFi keeps you connected, and the coffee shop serves local specialties. 9.2 Wonderful ## Popular amenities - Barbecue grill - Housekeeping - Air conditioning - Kitchen - Free WiFi - Outdoor space ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=5608801&PinnedHotelID=5608801&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Two Bedrooms Apartment](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/0f24f314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Bedrooms Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher - 1184 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 2 King Beds OR 4 Twin Beds ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/7f7ae17d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher - 1076 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/7f7ae17d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Luxury Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher - 1292 sq ft - 3 bedrooms - Mountain view - Sleeps 6 - 3 King Beds OR 6 Twin Beds ![In-room safe, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/6000000/5610000/5608900/5608801/7f7ae17d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three Bedroom Apartment ### Highlights Furnished balcony Separate dining area Separate sitting area Soundproofed Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher - 1292 sq ft - 3 bedrooms - Partial sea view - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHermanus-Hotels-Whale-Coast-All-Suite-Hotel.h5608801.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHermanus-Hotels-Whale-Coast-All-Suite-Hotel.h5608801.Hotel-Information) ## About the area Located near the beach, Whale Coast All Suite Hotel is in Hermanus City-Centre neighborhood and is connected to a shopping center. Cliff Path and New Harbour are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Voelklip Beach and Grotto Beach. Hermanus Beach and Hemel-en-Aarde Valley are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and mountain biking. [Visit our Hermanus travel guide](https://www.expedia.ca/Hermanus.dx601891) [View more Aparthotels in Hermanus](https://www.expedia.ca/Hermanus-Apart-Hotels.d601891-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-34.41632%2C19.24333&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OPHlK9jmRqatmS0h8SAhCBchLaM=) c/o Lord Roberts & Royal Roads, Hermanus, Western Cape, 7200 ### What's nearby - Hermanus Golf Club - 1 min drive - 1.0 km - Cliff Path - 3 min drive - 2.4 km - New Harbour - 5 min drive - 3.0 km - Voelklip Beach - 6 min drive - 4.4 km - Grotto Beach - 6 min drive - 5.1 km ### Restaurants - ‪Gelato Mania - ‬7 min walk - ‪Char'd Grill & Wine Bar - ‬7 min walk - ‪Mikro Coffee Co - ‬6 min walk - ‪Plato - ‬6 min walk - ‪Bientang's Cave Restaurant Hermanus - ‬8 min walk ## About this property ### Whale Coast All Suite Hotel Central aparthotel with free parking connected to a shopping center in Hermanus Along with a restaurant, this aparthotel has a coffee shop/cafe and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a convenience store are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area. Whale Coast All Suite Hotel offers 15 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Hermanus aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily. Recreational amenities at the aparthotel include complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Two Bed Sea Terrace Family Pool 106](https://images.trvl-media.com/lodging/99000000/98020000/98014600/98014548/299a3583.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Esplanade Hermanus Hermanus City-Centre - Pool - Parking included - Free WiFi - Laundry 9.8 Exceptional 78 reviews CA $257 CA $257 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=98014548&PinnedHotelID=98014548&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1490000/1489700/1489634/b9330fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Misty Waves Boutique Hotel Westcliff - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 237 reviews CA $151 CA $175 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1489634&PinnedHotelID=1489634&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/4000000/3610000/3605900/3605854/c9432698.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Harbour House Hotel Hermanus City-Centre - 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Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop ### Dining - A coffee shop/cafe - A restaurant ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Living spaces - Living room - Separate dining area - Separate sitting area ### Entertainment - 43-inch LCD TV with premium satellite channels ### Outdoor areas - Barbecue grill - Furnished balcony - Terrace ### Work spaces - Desk ### Climate control - Air conditioning - Heating ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Well-lit path to entrance - Wheelchair-accessible path to elevator - Designated smoking areas ### Services and conveniences - ATM - Blackout drapes - Concierge services - Grocery/convenience store - Hair salon - Housekeeping (daily) - Limited-hour front desk - Luggage storage - Multilingual staff - Porter/bellhop - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a shopping center - In a shopping district - In a village - In the city center - In the suburbs - Near a health/beauty spa - Near an outlet shopping mall - Near the bay - Near the boardwalk/promenade ### Things to do - Free bicycle rentals - Shopping mall - Boat tours nearby - Ecotours nearby - Golfing nearby - Health club (partner property) nearby - Hiking/biking trails nearby - Horseback riding nearby - Kayaking nearby - Mountain biking nearby - Mountain climbing nearby - Scuba diving nearby - Surfing/bodyboarding nearby - Whale watching nearby - Windsurfing nearby - Winery tours nearby - Ziplining nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - First aid kit - Fire extinguisher ### General - 15 units - 2 floors - Built in 2012 - Free bicycle rentals - Soundproofing ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 8:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10 AM Contactless check-out available A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Whale Coast Hermanus Whale Coast Hotel Whale Coast Hotel Hermanus Whale Hotel Whale Coast Whale Coast Hotel Whale Coast All Suite Hermanus Whale Coast All Suite Hotel Hermanus Whale Coast All Suite Hotel Aparthotel Whale Coast All Suite Hotel Aparthotel Hermanus ## Frequently asked questions ### Is Whale Coast All Suite Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Whale Coast All Suite Hotel? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Whale Coast All Suite Hotel on Oct 19, 2025 start from CA $148.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hermanus-Hotels-Whale-Coast-All-Suite-Hotel.h5608801.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Whale Coast All Suite Hotel? > Self parking is free at this property. ### What time is check-in at Whale Coast All Suite Hotel? > Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours. ### What time is check-out at Whale Coast All Suite Hotel? > Check-out is at 10 AM. Late check-out is available for a fee. ### Where is Whale Coast All Suite Hotel located? > Located in Hermanus City-Centre, this aparthotel is 1 mi (1.7 km) from Hemel-en-Aarde Valley and within 3 mi (5 km) of Cliff Path and New Harbour. Fernkloof Nature Reserve and Voelklip Beach are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Whale Coast All Suite Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 10 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 146 8 - Good 72 6 - Okay 9 4 - Poor 4 2 - Terrible 2 ### 10/10 Excellent #### Leamm Jul 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, service and location. ##### Leamm Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Juan May 7, 2025 Liked: Cleanliness, room comfort, communication Good location with amazing staff and great breakfast ##### Juan Stayed 1 night in May 2025 ### 10/10 Excellent #### Juan Aug 20, 2025 Liked: Cleanliness, property conditions & facilities All superb! ##### Juan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### peter Jun 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Enjoyed convenience if location , in a shopping mall , very close to sea front and in a safe area . Excellent value. ##### peter Stayed 1 night in May 2025 ### 8/10 Good #### Anee Jul 23, 2024 Liked: Cleanliness, room comfort, communication It’s a nice place ideally located and great for family stays. ##### Anee Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller Dec 21, 2024 Liked: Cleanliness, room comfort, communication The location above the shopping centre was surprisingly good! Easy walking distance to all the restaurants and shops. The breakfast was excellent! Staff were amazing, especially Chris & Terry. Thank you for a wonderful stay, kids loved it. ##### Verified traveller Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Donna Oct 6, 2023 Liked: Cleanliness, communication Amazing location ##### Donna Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Meghan Mar 21, 2025 Liked: Cleanliness, room comfort, communication #### Will be back again! We were only here for one night but I would most definitely stay here again in the future, no regrets! Staff are all friendly and helpful, the apartment was spacious, beds were comfortable and the kitchen helps too! Thank you! ##### Meghan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Robert Oct 8, 2024 Liked: Cleanliness, room comfort, communication #### Great place in Hermanus Fantastic apartment style stay close to everything. The shopping mall downstairs is incredibly convenient for groceries and liquor store. Solid breakfast. Marcus gave us some great local restaurant recs ##### Robert Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Nkosana May 20, 2024 Liked: Cleanliness, property conditions & facilities, communication Apartment felt like home ##### Nkosana Stayed 1 night in May 2024 ### 10/10 Excellent #### diane Apr 8, 2025 Liked: Cleanliness, property conditions & facilities, communication No air conditioner. Hard to sleep ##### diane Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Janett Dec 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful location with a beautiful view . Walking distance to restaurants,,beach and other amenities.Amazing staff. We forgot our iPhone charger, staff provided one for our stay. We arrived early, staff allowed us to check in early(1pm). ##### Janett Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Angela Dec 5, 2024 Liked: Communication #### Family stay for one night. The staff at the hotel were super friendly and amazing! We arrived early, our room wasn’t ready but they gave us another room righter away. That was so appreciated as we travelled long days to get there. However, our room was dated and worn. Living room furniture very worn out and not comfortable, perhaps our original room was to be more updated I’m not sure. But I was quite disappointed with the state of the accommodations. The location was perfect! The people were helpful and friendly! ##### Angela Stayed 1 night in Dec 2024 ### 4/10 Poor #### Alan Oct 1, 2024 Liked: Communication Disliked: Room comfort #### one night in Hermanus Unfortunately the property had roof leaks and so two of the bedrooms we couldn't use properly once it started raining so made the stay not pleasant at all. Because it was about 2am that the water came through it was way too late to try and change apartments. looking at the wardrobes it has obviously been leaking for a long period as they had swollen up. The staff were apologetic though once we told them on check out ##### Alan Stayed 1 night in Sep 2024 ### 8/10 Good #### Ryan Aug 31, 2023 Liked: Cleanliness, room comfort, communication #### Comfortable family stay! The housekeeping team, bed comfort and towels/ linen where a stand out at the property. Very good! WCH is nice and central and an easy walk through the old harbour area. Really close to great coffee shops and restaurants and very easy access to beautiful seaside trails and tidal pools. Thank you to the team for being so responsive when we had requests. Areas to be looked at to enhance the stay: - breakfasts were less than average, after the first morning we chose to rather eat off property, - soaps amenities etc quality needs improvement, - with load-shedding an ever present challenge the property needs to be further integrated into an off-grid solution. Great that at minimum a light and wifi remains functional when electricity grid goes down. - the admin, check in and office environment needs a new home - the dining room is not the place for these. ##### Ryan Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Lincon Macario Jun 7, 2025 Liked: Cleanliness, room comfort, communication #### Vale a pena! Muito espaçoso e confortável. Bela vista e a comodidade de um shopping no andar abaixo. Bem no centro da cidade, uma pequena caminhada da costa. ##### Lincon Macario Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Meghan May 3, 2025 Liked: Cleanliness, room comfort, communication ##### Meghan Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### William Apr 18, 2025 Liked: Cleanliness, property conditions & facilities, communication Secure parking. Friendly staff. Safe local area. ##### William Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Umesh Oct 27, 2024 Liked: Cleanliness, room comfort ##### Umesh Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Kevin Jul 19, 2024 Liked: Cleanliness, room comfort #### Nice hotel with unfriendly maintenance man Overall this place was fine. It is a bit odd because it is in a mall but I knew that. But here is where our problems started. We had a few minor maintenance issues in the unit. I had booked a 3 bedroom unit but they put us in a 4 bedroom unit. Chris the maintenance guy immediately starts chastising us for using the 4th bedroom like we were trying to steal from them. Apparently we were magically supposed to know that we weren't supposed to use that bedroom. In one of the bedrooms a light wouldn't turn off. He told us to just put the kids in there because they are always on their phones anyway. This was never fixed and we wrapped it in a towel. He was very unconcerned about the fact that my older mom slipped on their slick and dark hallways. We finally just had to basically push him out. ##### Kevin Stayed 1 night in Jul 2024 ### 6/10 Okay #### Kesni Jul 17, 2024 Liked: Cleanliness, room comfort The apartment was lovely however the management were not accommodating at all. I emailed to arrange a late check in due to a delayed flight more than a week earlier and did not receive a response until I called the reception three days prior, who were then helpful to accommodate us and arrange for this, as well as a late check out seeing as we would only be arriving at 11pm. On the day of arrival, the night staff were very helpful and assisted us to check in at 11pm, after we drove an hour and a half from Cape Town. They took their time to make sure we had everything we needed and were comfortable. The next morning at breakfast, we waited 45 minutes to be served and when I went to reception to confirm a late check out as arranged prior to arrival, I was rudely told that this was not possible as the room needed to be prepared for the next guests, even though the necessary arrangements had been made. We then returned to the room to find the power out, and no electricity present in the prepaid meter, so I called the reception to alert them as we needed to check out in 30 minutes but the issue was rectified 25 minutes later when I walked to reception to query why nobody had attended to the issue. Only then were we given an extra 30 minutes to round up our stuff and check out in time. The apartment was lovely, but the service from the day staff at reception and the management was appalling and very disappointing, which ruined the experience for us in Hermanus unfortunately. ##### Kesni Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Stephan Apr 3, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Close to everything you need. ##### Stephan Stayed 1 night in Apr 2024 ### 8/10 Good #### Stefan Apr 3, 2024 Liked: Cleanliness, property conditions & facilities, communication Tolles Apartment. Gute gelegen. Sehr zu empfehlen. ##### Stefan Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Volker Mar 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Zentral gelegen, ideal für unseren zweitägigen Aufenthalt. ##### Volker Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Justin Nov 6, 2023 Liked: Cleanliness, room comfort, communication #### lovely What a lovely place. It is well-situated and has everything you need. Would recommend an aircon in the second bedroom but otherwise, it is fantastic ##### Justin Stayed 2 nights in Oct 2023