Great stay.
-friendly, English speaking staff
-great atmosphere and very clean
-convenient location 5 min walk to lake
Was greeted by friendly staff who carried our bags to the room, offered us welcome drinks (watermelon juice) and cold towels. The lady at reception sat down with us and explained some info about our stay—very good English. Upon checking in we were given a voucher for 2 free drinks at the roof top bar and 100,000 vnd off 500,000 spent at the hotel restaurant.
The hotel lobby is beautiful with refreshing scents of lemongrass from an oil diffuser. The rooms are pleasant and very clean. The roof top bar was small but very cool atmosphere. The hotel restaurant and drinks are a bit more expensive than if you went out to a restaurant on the street, and we were somewhat disappointed with the breakfast offered but the dinner was good.
Rooms have AC, 2 free water bottles, toiletries (ie. Toothbrushes, razor, etc). Very quiet rooms (we stayed in 603 and 501 — both king sized
About a 5 min walk to Hoan Kiem Lake. Lots of restaurants, cafes and shopping nearby hotel.
We enjoyed our first night so much we decided to stay a second. In between the two nights we did an overnight cruise in Halong Bay, and Haibay offered to store our bags for free so we didn’t have to haul all of our luggage on the boat. Would definitely recommend this!
Definitely recommend to others and would stay here again ourselves if ever back in Hanoi.