Title: Jemsty Inn Hakone Ashinoko - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=22827207&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jemsty Inn Hakone Ashinoko Lake Ashi provides a peaceful backdrop for travelers seeking relaxation at this inn where guests can enjoy meals, drinks, and quiet moments by the water ## Photo gallery for Jemsty Inn Hakone Ashinoko ![Free daily continental breakfast - Jemsty Inn Hakone Ashinoko (Hakone)](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/9937200f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Jemsty Inn Hakone Ashinoko (Hakone)](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/49384b8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Jemsty Inn Hakone Ashinoko (Hakone)](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/3ac2eabf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Room - Jemsty Inn Hakone Ashinoko (Hakone)](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/c06f7c5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room - Jemsty Inn Hakone Ashinoko (Hakone)](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/c4cf7806.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Jemsty Inn Hakone Ashinoko sits near the shores of Lake Ashi, offering a peaceful getaway. Guests start their day with continental breakfast and maintain connectivity through in-room WiFi. The property features both a bar for unwinding and a restaurant for dining. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Restaurant - Air conditioning - Bar - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds Showing 2 of 2 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/1b645110.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 1 review - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Japanese Style Room ![Japanese Style Room](https://images.trvl-media.com/lodging/23000000/22830000/22827300/22827207/a90d6dcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 8.0 Very good 2 reviews - Sleeps 3 - 3 Twin Futons ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48700/48627/5804cb59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 797 reviews CA $325 CA $414 total Apr 28 - Apr 29 [](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information?chkin=2026-4-28&chkout=2026-4-29&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=0bcb4e80-3a69-4a8d-b339-51ba034cf7dd&top_cur=CAD) Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - 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Kitchen - Free WiFi - Air conditioning - Laundry 8.8 Excellent 20 reviews CA $419 CA $464 total Apr 21 - Apr 22 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=0bcb4e80-3a69-4a8d-b339-51ba034cf7dd&top_cur=CAD) Ad ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/3e74f9e7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 1,000 reviews CA $436 CA $554 total Apr 19 - Apr 20 [](https://www.expedia.ca/Hakone-Hotels-Hyatt-Regency-Hakone-Resort-And-Spa.h1580221.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=0bcb4e80-3a69-4a8d-b339-51ba034cf7dd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Jemsty-Inn-Hakone-Ashinoko.h22827207.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Jemsty-Inn-Hakone-Ashinoko.h22827207.Hotel-Information) ## About the area Located in Hakone, Jemsty Inn Hakone Ashinoko is in the historical district and in a national park. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Hakone Ekiden Museum and Hakone-en Aquarium are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) [View more B&B in Hakone](https://www.expedia.ca/Hakone-Bed-And-Breakfast.d6128315-aaBedAndBreakfast.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.18917%2C139.02560&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sK-hdcysqF2amW6RoGV_1zHouWo=) 164-1 Hakone, Hakone, Kanagawa, 250-0521 ### What's nearby - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Lake Ashi](https://images.trvl-media.com/place/6128317/8e7023bb-22cf-472d-a30c-70dbeaecfbec.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Ashi 8 min walk \- 0.7 km - ![Hakone Shrine](https://images.trvl-media.com/place/6152834/d364168d-003c-4993-875a-aefd090658b5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Shrine 6 min drive \- 2.7 km - Hakone Ekiden Museum 1 min walk \- 0.2 km - Hakone Karakuri Museum 3 min walk \- 0.3 km ### Getting around - Kowakidani Station 9 min drive - Hakone Miyanoshita Station 11 min drive - Haneda Airport (HND) 96 min drive ### Restaurants - 箱根神社 お休処 (権現からめもち) 5 min drive - DAMMTRAX CAFE 5 min drive - Bakery & Table 箱根 20 min walk - カフェ湖紋 1 min walk - cafe KOMON 湖紋 1 min walk ## About this property ### Jemsty Inn Hakone Ashinoko Bed & breakfast near Lake Ashi At Jemsty Inn Hakone Ashinoko, you can look forward to free continental breakfast, a bar, and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Smoke-free premises and luggage storage Room features All guestrooms at Jemsty Inn Hakone Ashinoko boast comforts such as air conditioning, as well as amenities like free WiFi. 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Apr 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=106303311&PinnedHotelID=106303311&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=22827207&PinnedHotelID=22827207&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22827207,35602111,34779325,27020815,53924772) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free continental breakfast available daily - A bar/lounge - A restaurant ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - In a national park ### Accessibility - No elevator ### More - 2 floors - Smoking not allowed ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 3:00 PM - 9:30 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests planning a late arrival must contact this property in advance. Arrivals after 10 PM cannot be accommodated. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 4 and younger are not allowed at this property; All guests older than 4 are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Safety features at this property include a fire extinguisher This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Luggage storage is not available onsite from 11 AM to 3 PM. An offsite luggage storage facility is available. ### We should mention This property does not have elevators Children 4 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Jemsty Inn Ashinoko Jemsty Hakone Ashinoko Jemsty Ashinoko Jemsty Hakone Ashinoko Hakone Jemsty Inn Hakone Ashinoko Hakone Jemsty Inn Hakone Ashinoko Bed & breakfast Jemsty Inn Hakone Ashinoko Bed & breakfast Hakone ## Frequently asked questions ### Is Jemsty Inn Hakone Ashinoko pet-friendly? ### How much does it cost to stay at Jemsty Inn Hakone Ashinoko? ### How much is parking? ### What time is check-in at Jemsty Inn Hakone Ashinoko? ### What time is check-out at Jemsty Inn Hakone Ashinoko? ### Where is Jemsty Inn Hakone Ashinoko located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jemsty Inn Hakone Ashinoko Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 21 8 - Good 13 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Tony Nov 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location (right next to the bus stop and sightseeing cruise departure), Mac the host was friendly and very helpful and spoke good English. ##### Tony Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Jocelyn Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing and so helpful. Our room was clean and the meals were excellent. The location is also excellent - perfect for boarding the pirate sightseeing cruise and the bus stop is across the street. Quiet and lovely! ##### Jocelyn Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Bruce Oct 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is the best! We really enjoyed our stay. It is a great area, and we can’t wait to come back. ##### Bruce Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Cadie Nov 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities MaC was amazing as a host. We loved his hospitality, friendless and advice. His accomodations were simple, clean and sufficient for our 1 night stay. Breakfast was yummy. Thank you MaC! ##### Cadie Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Yuetlai Sep 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great stay. A friendly and knowledgeable inn keeper. A great staff. The complimentary breakfast was great with unlimited coffee and juice. Very clean. ##### Yuetlai Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Anne May 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Jem was an excellent host. Great breakfast. Would have preferred a softer bed - but it is Japan!! Great spot if you have the Hakone free pass. Highly recommend to other travellers. ##### Anne Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Mikhail Mar 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is basic B&B place japanese style with 4 rooms located really close to Ashi lake and pirate cruise stop, about 15 minute walk to Hakone Shrine. The owner of the place Macoto (Mac) has excellent English and was extremely helpful. I would highly recommend this place if you are OK staying in basic B&B place ##### Mikhail Stayed 2 nights in Mar 2024 Verified ### 8/10 Good #### David Oct 19, 2025 Liked: Cleanliness, staff & service A very personal, family-run place with exceptionally kind owners who really go out of their way to make guests feel welcome and included. The host is chatty, speaks good English, and even took everyone out in the morning to see a great view of Mount Fuji — a lovely gesture, though maybe a bit much if you prefer privacy or a quieter stay. The property itself is older and simple, with limited amenities, and the meals were fine but basic. Overall a friendly and memorable experience, but probably better suited for travelers who enjoy social, home-style lodging rather than a more traditional hotel setup. ##### David Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Alan May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The proprietor, MaC, is very amiable and hospitable. He offered good tips about the local area and the various transport options. It was convenient to have the dining option at the premises. ##### Alan Stayed 1 night in May 2024 Verified ### 8/10 Good #### Ding Teng Mar 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly boss, value for money accomodation. ##### Ding Teng Stayed 2 nights in Mar 2023 Verified ### 10/10 Excellent #### Gualberto Aug 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hakone 💎 Gem Mr. Mack is very accommodating, shares knowledge of Japan, guided us with traditional Japanese etiquette, food was good, water from Mt. hakone is better than the bottled water! 😀 place is bus accessible, close to the boats, this place is clean, and hospitable. ##### Gualberto Stayed 1 night in May 2025 Verified ### 8/10 Good #### Deanna Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hakone Hotel: great location for Free Pass Holders The Jemsty Inn is perfectly located across from the bus station in Hakone. This is very convenient for those with the a Hakone Free Pass. The owner was very friendly and helpful. ##### Deanna Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Jay Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a fun stay at a very tiny Inn. But everything was made fun and enjoyable by the owner Mac. His advice, directions and discussion solve the problem that I had not done too much planning before getting there. ##### Jay Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Rodolfo Apr 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property and owner is nice. It's just the owner has so many house rules, more than a typical hotel or airbnb ##### Rodolfo Stayed 1 night in Apr 2023 Verified ### 10/10 Excellent #### Grant Apr 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our host Mac was very welcoming and helpful in providing tips on navigating the area. Making sure that everyone has a great time during their stay. Mac is the man!! Your friend Marshall-San :) ##### Grant Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Xiaoming Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is not easy to find fluent English speaking person but here you feel in home. You will get all tips to get around and all is relevant. ##### Xiaoming Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Megumi Mar 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities お部屋が綺麗でマックさんも親切でした。夕食の鶏鍋が美味しくお腹いっぱいになりました。 ##### Megumi Stayed 1 night in Mar 2023 Verified ### 10/10 Excellent #### Verified traveller Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 한국인이고 나이도 있으셔서 처음에는 한국에 대해 싫어하실까봐 걱정헀지만 한국여행도 50번 이상하실 정도로 한국을 좋아하시고 저희에게 엄청나게 친절하셨습니다 그리고 방도 넓고 깨끗하고 하코네에서 이가격에 이런 곳은 구하기 힘들 것 같습니다 그리고 무료 조식 진짜 맛있습니다 다른 가게가서 똑같은거 시켜서 먹어봤는데 이 호텔에서 제공하는 조식보다 못했습니다 진짜 뭔가 친가나 외가의 할아버지를 보는 느낌이였습니다 일본에서 한국의 정을 느낀건 이 호텔이 처음인것 같습니다 ##### Verified traveller Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### R Nov 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at Jemsty Inn. We stayed in the western style twin room. It was a simple room, The but a reasonable size with good en-suite facilities. Clean, comfortable and quiet. We slept very well. The location is just next to the H bus service which goes between Odawara station, and also serves Hakone-Yumote station. So It’s very easy to get to. It’s also just opposite the pirate ship terminal which is great if you are planning to do the Hakone transport route or just want to view lake Ashi. The manager, Mac, is a very friendly and helpful character. He gave advice on getting around the area. Each day he cooked us scrambled eggs and toast. He even drove us to see his favourite view of Mount Fuji when we had clear weather (amazing!). All in all a good stay. ##### R Stayed 2 nights in Nov 2019 Verified ### 8/10 Good #### Verified traveller Nov 9, 2019 Liked: Cleanliness, staff & service 初めベッドが冷たいかなと思いましたが、エアコンが快適で朝までぐっすり眠リ疲れが取れました。一人で泊まりましたが3人で泊まっても同じ料金なので、お買い得。夕食20%引きもよかった。機会があれば、また利用したいです。 ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Laura Aug 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience in Hakone machi ko So these are basic accommodations...(no amenity bags or yukatas here) but the place is clean, the location is great, and the host, Mac, is worth the trip. We could not have been made more welcome and felt more like guests and friends than paying customers. We came away with a richer insight of how Japanese people live...not just another set of tourist experiences. Thanks Mac! This stay was a highlight of our Japan trip. 🤗 There is enough fabulous stuff to do in Hakone to wear out the hardiest tourists. We especially recommend the Hakone Open Air Museum. ##### Laura Stayed 2 nights in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller Aug 3, 2019 Liked: Staff & service, room comfort #### Würde wieder kommen Personal war super freundlich und hilfsbereit ##### Verified traveller Stayed 3 nights in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller Jul 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Situated near the Hakone Tozan bus stop, the area is uneventful aside from the Tour Boat. Host was very friendly and provided some wise advice during our stay. ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Verified traveller Jun 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mac is very accommodating and gives good traveler tips. ##### Verified traveller Stayed 2 nights in Jun 2019 Verified ### 10/10 Excellent #### Wilf Nov 17, 2018 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location to the bus station. Manager is super helpful and friendly. ##### Wilf Stayed 1 night in Nov 2018 ### Expedia's Latest Trends ### Hotels > - [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > - [Hakone Pax Yoshino](https://www.expedia.ca/Hakone-Hotels-Hakone-Pax-Yoshino.h8738351.Hotel-Information) > - [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > - [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > - [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > - [Wakoshi Tobu Hotel](https://www.expedia.ca/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > - [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > - [Hakone Yunohana Prince Hotel](https://www.expedia.ca/Hakone-Hotels-Hakone-Yunohana-Prince-Hotel.h2875806.Hotel-Information) > - [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > - [Irori Guesthouse Tenmaku - Hostel](https://www.expedia.ca/Hakone-Hotels-Irori-Guesthouse-Tenmaku-Hostel.h27412501.Hotel-Information) > - [Hatsuhana](https://www.expedia.ca/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [Livemax Resort Hakone Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Livemax-Resort-Hakone-Sengokuhara.h15801869.Hotel-Information) > - [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > - [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > - [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > - [Beppu SUGINOI HOTEL](https://www.expedia.ca/Oita-Hotels-Suginoi-Hotel.h2897957.Hotel-Information) > - [Hotel Select Inn Isehara](https://www.expedia.ca/Isehara-Hotels-Hotel-Select-Inn-Isehara.h16250759.Hotel-Information) > - [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > - [Hotel Green Plaza Hakuba](https://www.expedia.ca/Nagano-Hotels-Hotel-Green-Plaza-Hakuba.h5271776.Hotel-Information) > - [ESPACIO The Hakone Geihinkan Rin-Poh-Ki-Ryu](https://www.expedia.ca/Hakone-Hotels-ESPACIO-HAKONE-GEIHINKAN-RIN-POH-KI-RYU.h103822942.Hotel-Information) > - [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > - [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > - [The Lake View Toya Nonokaze Resort](https://www.expedia.ca/Niseko-Hotels-The-Lake-View-Toya-Nonokaze-Resort.h16360038.Hotel-Information) > - [Hotel Vista Ebina](https://www.expedia.ca/Sagamihara-Hotels-Hotel-Vista-Ebina.h3515992.Hotel-Information) > - [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > - [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > - [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > - [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > - [Kinnotake Sengokuhara - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Sengokuhara-Adult-Only.h11899828.Hotel-Information)