Hotel Musashiya

Property class: 3.5

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Near Hakone Shrine, Hotel Musashiya provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and a library.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Japanese-Style Room with Lake View (20sqm)

A room with a tatami mat floor, a low table, two chairs, a television, and a window with a view of trees and hills.

Japanese-Style Room with Lake View (20sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Room with Mountain View (20sqm)

A traditional Japanese-style room with tatami flooring, a low table, and chairs. A large window offers a view of the sea and hills.

Japanese-Style Room with Mountain View (20sqm)

  • Mountain view
  • 215 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Single Room, Mountain View

A traditional Japanese-style room with tatami flooring, a low table with a tea set, a television on a stand, and sliding doors.

Basic Single Room, Mountain View

  • Mountain view
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Futon
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About the area

Located on a lake, Hotel Musashiya is in Motohakone, a neighborhood in Hakone. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Traveling with kids? Consider Hakone Ekiden Museum, or check out an event or a game at Odawara Arena. Visit our Hakone travel guide
Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    1 min walk - 0.1 km
  • A traditional red torii gate in a body of water with a forested island in the background.
    Hakone Shrine
    10 min walk - 0.9 km
  • Narukawa Art Museum
    3 min walk - 0.3 km
  • Hakone Ekiden Museum
    16 min walk - 2.1 km

Getting around

  • Kowakidani Station
    8 min drive
  • Hakone Miyanoshita Station
    10 min drive
  • Haneda Airport (HND)
    116 min drive

Restaurants

  • 箱根神社 お休処 (権現からめもち)
    11 min walk
  • cafe KOMON 湖紋
    3 min drive
  • カフェ湖紋
    3 min drive
  • 芦ノ湖 ラ・テラッツァ (La Terrazza)
    2 min walk
  • ヴェル・ボワ (Vert Bois)
    2 min drive

About this property

Hotel Musashiya

  • Family-friendly ryokan near Lake Ashi
  • Close to Hakone Shrine, Hotel Musashiya provides an indoor mineral hot spring (onsen), a terrace, and a coffee shop/cafe. In addition to a garden and a library, guests can connect to free WiFi in public areas.
  • You'll also find perks like:
    • Free self parking
    • Full breakfast (surcharge), hot springs on site, and free newspapers
    • A vending machine, books, and 1 meeting room
  • Room features
  • All guestrooms at Hotel Musashiya have comforts such as air conditioning, in addition to amenities like safes.
  • Other amenities include:
    • Highchairs, children's slippers, and children's dinnerware
    • Bathrooms with deep soaking tubs and free toiletries
    • LCD TVs with satellite channels
    • Refrigerators, daily housekeeping, and electrical adapters/chargers

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,004 reviews
The price is CA $500
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Frequently asked questions

Is Hotel Musashiya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Musashiya?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Musashiya?

Check-out is at 10 AM.

Where is Hotel Musashiya located?

This family-friendly Hakone ryokan is located on a lake, within a 15-minute walk of Lake Ashi and Hakone Shrine. Hakone Ekiden Museum and Onshi Hakone Koen Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Musashiya Reviews

8.0

Very good

7.6

Cleanliness

8.6

Location

8.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 153 reviews
Rating 8 - Good. 63 out of 153 reviews
Rating 6 - Okay. 24 out of 153 reviews
Rating 4 - Poor. 11 out of 153 reviews
Rating 2 - Terrible. 4 out of 153 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind service, great lake view, fantastic dinner
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great Staff, enjoyed breakfast
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
best view of Hakone Shine
Verified review

6/10 Okay

The reason I book this Hotel I want to see the lake and cruise around to see the beauty of the little town
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The view of Ashi Lake is beautiful. The hotel is walking distance to the Hakone Sight Seeing lake cruise. The hotel is a bit dated but other than that, the staffs are very friendly and helpful.
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great traditional experience

We had a fantastic stay. It gave us a traditional Japanese experience in a ryokan with dinner in our room. We got some nice wine (would you believe from the seven eleven just down the road from the hotel), and had a lovely relaxing night watching the sunset and having dinner n chatting in our lake view room. The onsen was also lovely. The hotel is a little dated on first impression, but I soon forgot about that once we got to the room and started enjoying the whole experience.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful. The building was old but it was nice coz i got to experience japanese style room but the toilet doesnt have a bidet.
Stayed 2 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Amenities
Hot and uncomfortable room. Hotel is old and in rundown condition.
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Icky! Glad we had only one night!
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Stayed 1 night in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
元箱根港のまわりを散策したくて、近くの宿を探してました。ロケーション抜群で、どこに行くにも便利でした。
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness

いまいちでした、、、

いろんなものが古い。清潔感が乏しい。 お風呂も汚い。 その割には宿泊費が高い。
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Liked: Amenities
A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
従業員の対応は良かったです！
Verified review

6/10 Okay

箱根湯本から旧箱根街道(旧東海道)をたどって元箱根までくると目の前にあるのがむさしやさん。箱根神社もすぐ近くで観光には便利。今回素泊まり予約したが近隣のレストラン、居酒屋大概17:00には閉店するのでここは素泊まりおすすめしない。 宿の設備は古さを感じるが箱根・芦ノ湖界隈でこの価格なら仕方ないか。
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
歴史ある古い旅館のようですが、芦ノ湖に飛び込めるぐらい近くて、景色に癒されます♪ 食事は食べきれません。
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
施設もスタッフも昔ながらの雰囲気ですが、私は嫌いじゃないです。
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Liked: Staff & service
スタッフの皆さんがとても親切で感じが良かったです。
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕飯は成人男性には少し足りないかもしれないてますが、朝は充分に出てきます。
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Staff & service
古い設備は否めないが、大浴場から芦ノ湖の眺めが最高でした。
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

昔ながらの旅館

ホテルというより旅館。おじいちゃん、おばあちゃんが親しみやすく、お料理も量が多く、歓待してくださる気持ちが伝わってきました。 コロナ禍で宿泊者が少なく、経営的に大変で、お年寄りが中心にはたらいていらっしゃったので、掃除など細かいところに手が廻らないのだろうと感じましたが、元箱根港に近く今回の旅程においてはロケーションが最高で、概ね満足しました。ありがとうございました。
芦ノ湖のスワンボート、愉しか�った。
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness
和室でした。二人で利用しましたが、十分な広さでした。 芦ノ湖遊覧船の元箱根港の目の前です。関所跡まで歩いても15分から20分程度なので、観光の拠点としては非常に便利だと思われます。
Stayed 1 night in May 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location and their service was good, however facility was bit old and was not clean.
Stayed 2 nights in Mar 2021