Hakone Suishoen

Property class: 3.5

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Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Suishoen provides free Japanese breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment, or aromatherapy. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Stylish Suite Twin

A hotel room with two beds, a large headboard, a wall-mounted mirror, a flat-screen TV, and a painting.

Stylish Suite Twin

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Suite Maisonette Twin

A modern hotel room with a large bed, wooden headboard, and a glass door leading to a balcony.

Comfort Suite Maisonette Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Twin

A modern hotel room with a sofa, a wooden table, a nightstand with a lamp, and a sliding glass door leading to a balcony.

Comfort Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite Twin

A hotel room with two beds, a sofa, a coffee table, and a large sliding glass door leading to a balcony.

Precious Suite Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Precious Suite King Double

A hotel room with a large bed, wooden headboard, bedside tables with lamps, and a window with blinds.

Precious Suite King Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite Maisonette Twin

A modern living room with a sofa, ottoman, and a wooden coffee table.

Luxury Suite Maisonette Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Suite Maisonette King Double

A modern hotel room with a large bed, a desk, and a glass-enclosed balcony.

Luxury Suite Maisonette King Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite Twin

A modern hotel room with a wooden floor, a bed, a sofa, a dining table, and a kitchen area.

Luxury Suite Twin

  • Sleeps 4
  • 2 Large Twin Beds
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About the area

Kowakudani, a neighborhood in Hakone, is home to Hakone Suishoen. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • An indoor swimming pool with a tiled floor, a wooden barrel labeled 'Yunessun Coffee', and a brick wall with greenery.
    Hakone Kowakien Yunessun
    3 min walk - 0.3 km
  • A building with banners and a staircase leading to the entrance.
    Okada Museum of Art
    3 min walk - 0.3 km
  • A public square with a reflective water feature, modern sculptures, and a museum entrance.
    Hakone Open Air Museum
    12 min walk - 1.0 km
  • A stone wall with a sign, a stone pillar, and a pathway.
    Hakone Gora Park
    3 min drive - 1.7 km

Getting around

  • Kowakidani Station
    12 min walk
  • Hakone Gora Station
    18 min walk
  • Haneda Airport (HND)
    112 min drive

Restaurants

  • 箱根餃子センター
    12 min walk
  • The Hakone Open-Air Museum Café
    17 min walk
  • ダイニングはこね
    8 min walk
  • CAFE Ryusenkei
    9 min walk
  • 鮨・天麩羅 風月
    17 min walk

About this property

Hakone Suishoen

  • Hotel near Hakone Kowakien Yunessun
  • Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen provides free Japanese breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment, or aromatherapy. In addition to a garden and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Free train station drop-off, hot springs on site, and smoke-free premises
    • Free newspapers, massage treatment rooms, and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Hakone Suishoen have perks such as private hot tubs and air conditioning, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and free toiletries
    • Refrigerators, free infant beds, and electric kettles

Similar properties

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,992 reviews
The price is CA $556
CA $675 total
Dec 8 - Dec 9
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Frequently asked questions

Is Hakone Suishoen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Suishoen?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Hakone Suishoen on Dec 15, 2026 start from CA $991, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hakone Suishoen?

Check-in start time: 3 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Suishoen?

Check-out is at 11 AM.

Where is Hakone Suishoen located?

Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mi (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hakone Suishoen Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 120 reviews
Rating 8 - Good. 8 out of 120 reviews
Rating 6 - Okay. 4 out of 120 reviews
Rating 4 - Poor. 2 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Hotel! By far the best accommodations we had on our trip to Japan, and for that matter, most of our trips abroad! The room was great, especially the indoor/outdoor soaking tub. The specialized dinner and breakfast were great, a fantastic true Japanese dining experience. We arrived at the hotel around lunch time and before our room was ready. We had heard that Hakone was known for Soba and inquired about a restaurant recommendation. Our host smiled and in broken english said he would take care of that. A few minutes later he told us that he had made a reservation at one of the most famous Soba restaurants in Japan and that they would drive us there. The restaurant was not too far from the hotel in a small village with beautifully landscaped grounds. We had a memorable meal there of their specialty, cold Soba with a warm dipping broth. After lunch, we were able to spend some time in the village, visit a nearby museum and then walk back to the hotel where the room was ready and the bath was hot! Highly recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing. The staff are very helpful and genuine. The setting is beautiful. The room was very restful and the in room onsen was a treat.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an oasis in Hakkone? Will go back. My family of 4 (wife and 13/11 years) . Traditional elegance and deep relaxation. We had a traditional meal experience and private onsen in two story luxury accommodation. Very high standard in how run and facilities and communication with guests. Highly recommend if you want top notch experience that you will never forget. We did also book our own uber from Odwara station. There and back - since we had substantial more luggage with 4 medium suitcase. One per traveller
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious. Service was amazing. The staff is very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience. The meals were tremendous and the stay so relaxing for the family. Would highly recommend
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are so very polite and helpful. They always put on a smile=) The lobby area is small but the view is really awesome! The room is with 2 stories, everything is neat and tidy, except a part of the wall was quite stained, we assumed it was from the coffee machine which was placed next to it. The signature part was the private onset bath (on the 2nd story), it was truly awesome, the tank was clean and it is very cosy! We enjoyed the facilities in the room, we wish to have spent on more night, except the toilet is separated from the shower place, which is downstairs. We were arranged to have breakfast on the 2nd floor in a compartment at the restaurant. It was really chill and full of tranquillity. We enjoyed the breakfast service so much! Highly recommend if you want to stay away from the common-large-brand-hotel, it's a star and quiet profile hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地、サービス、食事、温泉とどれも満足できる内容です。 施設は離れとなっており、階段が多く、足の不自由な方にはお勧めしません。 食事は同ランクのホテルの中でも良い方であり、日本酒の種類も豊富で十分に堪能できました。 温泉は弱アルカリ性単純温泉で、肌がスベスベで、これぞアルカリ性の温泉！という感じ最高です。 硫黄温泉が大好きな私でも小涌谷温泉気に入りました。（箱根で一番は芦之湯温泉）
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So amazing

This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in the room, especially with the private onsen. Prices were higher than most because we went during early cherry blossom season. it is like a seven minute walk slightly uphill towards the major bus stop for the tourist attractions. Overall, we had a great experience to stay there – either did not see many children and noise level was kept to a minimum. Definitely would love to stay here again for a romantic getaway.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service/food and the grounds are stunning.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
建物やお部屋、食事が素晴らしかった。五つ星旅館を期待すると、サービスがもう一歩だと感じた。 全体的にスタッフが若く、それ自体は問題ではないが、声が小さく少しおどおどしている印象を受けた。外資系五つ星ホテルの自信に満ちあふれたおもてなしとどうしても比べてしまう。 それから、夕食時にそれなりの銘柄のワインをグラスで注文したが、既にワインが注がれたグラスを持ってきたのは気になった。飲んだことのある銘柄なので中身は間違いなかったと思うが、ボトルの確認も大切なのでは。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夫婦で箱根に来る時はこちらと決めているくらいお気に入りです。最近は個々のサービスの質に幅があり少々残念な所はありますが、皆様上を目指して真面目に取り組んでいる姿勢が感じられ、応援する気持ちになります。お湯♨️の質も最高で大浴場にアイス、コーヒー牛乳、サイダー、小ビールなど大人でもちょっと嬉しくなってしまう気遣いがあり、部屋の冷蔵庫も無料です。また、女性に嬉しいのがドライヤー、クルクル、ヘアーアイロンまであり至れり尽くせりです。窓を開ければ水の音、風が木々を揺らす音、遠くで鳥の鳴き声が聞こえ、道路から少し入っただけですが生活音がない世界に驚きます。深呼吸すると身体の中が浄化されるようです。また、夕食は和会席で目で楽しませるだけでなく食材も素晴らしいです。お出汁も最高でした。主人は前菜にかすてら？って不思議がっていましたが、食べてみてびっくり、ワインに合うと申しておりました。私はココナッツが入っているのかと思っていたのですが、クワイだなんて流石和会席プロは違うなと夫婦で感心しながら食事を楽しみました。そしてデザートですが、多分今までで1番かもしれません。もちろんほうじ茶プリンも美味しかったのですが、モヒート氷練乳フルーツ？のバランスの良さ！素晴らしい👍食後の口の中を一瞬にして爽やかにしてしまう魔法の様でした。朝食の舞茸は一度焼いているのでしょうか？香りが強く、歯応えが良くて、食べる時の想像を超えて来るので2人で相槌打ちながら食事を終えました。 ご馳走様でした。またお伺い致します。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to enjoy onsen and Japanese food.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很漂亮的地方 食物也很用心
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の料理と宿泊環境でした。また従業員の方々の最高のおもてなしでしたが、予約時からこのホテルの顔のフロント、支配人とやり取りする事がなく、この支配人のホテルにまた泊まりたいとはなりませんでした。この辺りはコストとの見合いもあるでしょうが、高い料金を払ってますので、コンセルジュ始めフロントを強化しないとリピートはし難いと思います。これがふふグループの弱点ですね
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful, peaceful, serene hotels we have ever stayed at! Located in area with lots of trees. Private onsen is simply amazing. The Japanese breakfast was the best we have ever had. Highly recommend!
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every single yen.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Amazing ryokan. The best service I've had in my life. They offered a driver for our stay, and made sure we had everything we needed. The kaiseki dinner and breakfast were out of this world. Room was large, clean, and quiet. Loved the private onsen and patio. Definitely worth it!!
Stayed 2 nights in Sep 2024