Title: Hakone Suishoen - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Suishoen Hakone Suishoen invites travelers to soak in mineral hot springs, enjoy garden serenity, and wake up to a complimentary breakfast near popular attractions ![Public bath](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/3c606517.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Suite Maisonette Twin | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/d814a9b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Precious Suite Twin | Deep soaking bathtub](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/66363e46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/b687b9e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Precious Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen offers a peaceful retreat with an indoor mineral hot spring, tranquil garden, and aromatherapy treatments. Enjoy free full breakfast, high-speed WiFi, and attentive 24-hour front desk service. 9.8 Exceptional ## Popular amenities - - Bar - Room service - 24/7 front desk - Spa - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Stylish Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/bd00547b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ![Comfort Suite Maisonette Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/80665285.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite Maisonette Twin 9.6 Exceptional 4 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ![Comfort Twin ](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2921832b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin 10.0 Exceptional 2 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ![Precious Suite Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ![Precious Suite King Double](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/a4aa381b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite King Double ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 1 King Bed ![Luxury Suite Maisonette Twin](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2f117d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ![Luxury Suite Maisonette King Double](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/4da9706d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette King Double 10.0 Exceptional 1 review ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 1 Double Bed ![Luxury Suite Twin | Living area](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/0b81e41f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cribs/infant beds Refrigerator TV Private bathroom Deep soaking bathtub - Sleeps 4 - 2 Large Twin Beds ## You may also like Ad ![[A] {LOCA THE CLASS.} Room | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115990000/115982300/115982272/387f2b97_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Rakuten STAY VILLA Hakone Togendai Motohakone - Kitchen - Free WiFi - Air conditioning - Laundry 7.6 Good 4 reviews CA $462 CA $511 total Oct 23 - Oct 24 [](https://www.expedia.ca/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=461a7de3-8b85-4917-b9f9-e75802415a0b&top_cur=CAD) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115980000/115979800/115979800/c7cec5de_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Rakuten STAY Hakone Susuki Grass Fields Sengokuhara - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 7 reviews CA $216 CA $237 total Oct 3 - 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Breakfast included - Spa - Parking included - Free WiFi 9.0 Wonderful 26 reviews CA $990 CA $1,212 total Oct 14 - Oct 15 [](https://www.expedia.ca/Hakone-Hotels-Kitanokaze-Saryou.h15122171.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=461a7de3-8b85-4917-b9f9-e75802415a0b&top_cur=CAD) Ad ![Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Bathroom](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19520000/19514900/19514870/6f5dfde9_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### The Hiramatsu Hotels & Resorts Sengokuhara Sengokuhara - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 63 reviews CA $1,037 CA $1,143 total Oct 8 - Oct 9 [](https://www.expedia.ca/Hakone-Hotels-THE-HIRAMATSU-HOTELS-RESORTS-SENGOKUHARA.h19514870.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=461a7de3-8b85-4917-b9f9-e75802415a0b&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information) ## About the area Kowakudani, a neighborhood in Hakone, is home to Hakone Suishoen. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Pirate Ship and Hakone Toy Museum are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23999%2C139.04791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7jhYftKXBfusFk8CT5bkICD2Y74=) 519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406 ### What's nearby - Hakone Kowakien Yunessun - 3 min walk - 0.3 km - Hakone Open Air Museum - 11 min walk - 0.9 km - Hakone Gora Park - 14 min walk - 1.2 km - Hakone Shrine - 6 min drive - 7.3 km - Lake Ashi - 7 min drive - 7.6 km ### Getting around - Kowakidani Station - 12 min walk - Hakone Gora Station - 18 min walk - Haneda Airport (HND) - 101 min drive ### Restaurants - ‪The Hakone Open-Air Museum Café - ‬17 min walk - ‪箱根餃子センター - ‬12 min walk - ‪Gora Brewery And Grill - ‬19 min walk - ‪鮨・天麩羅 風月 - ‬17 min walk - ‪CAFE Ryusenkei - ‬9 min walk ## About this property ### Hakone Suishoen Hotel near Hakone Kowakien Yunessun Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen provides free full breakfast, an indoor mineral hot spring (onsen), and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment, or aromatherapy. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Free train station drop-off, hot springs on site, and concierge services - A porter/bellhop, a front-desk safe, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guestrooms at Hakone Suishoen have perks such as private hot tubs and air conditioning, in addition to amenities like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with deep soaking tubs and free toiletries - Refrigerators, electric kettles, and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,600 reviews CA $637 CA $774 total Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm](https://images.trvl-media.com/lodging/25000000/24060000/24051800/24051762/90fbe183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gora Hanaougi Gora - Breakfast included - Spa - Parking included - Free WiFi 10 Exceptional 466 reviews CA $891 CA $990 total Oct 11 - 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Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=24052056&PinnedHotelID=24052056&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/91000000/90020000/90015300/90015275/5821f3e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fufu Hakone Gora - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 47 reviews CA $1,201 CA $1,328 total Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=90015275&PinnedHotelID=90015275&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station drop-off shuttle - Free self parking on site ### Food and drink - Free full breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room crib - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Turndown service ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Facials - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Sauna - Spa open daily - Spa treatment rooms - Yukata (Japanese robes) ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating - Safe ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the onsite public bathing facilities ### Property is also known as Hotel Hakone-Suishoen Hakone Suishoen Hotel Hakone Suishoen Hakone Hakone Suishoen Hotel Hakone ## Frequently asked questions ### Is Hakone Suishoen pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hakone Suishoen? > Self parking is free at this property. ### What time is check-in at Hakone Suishoen? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Hakone Suishoen? > Check-out is at 11 AM. ### Where is Hakone Suishoen located? > Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mi (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Suishoen Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 98 8 - Good 8 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.6/10 Staff & service ### 9.8/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### kiyohisa Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 立地、サービス、食事、温泉とどれも満足できる内容です。 施設は離れとなっており、階段が多く、足の不自由な方にはお勧めしません。 食事は同ランクのホテルの中でも良い方であり、日本酒の種類も豊富で十分に堪能できました。 温泉は弱アルカリ性単純温泉で、肌がスベスベで、これぞアルカリ性の温泉!という感じ最高です。 硫黄温泉が大好きな私でも小涌谷温泉気に入りました。(箱根で一番は芦之湯温泉) ##### kiyohisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Haddon Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service/food and the grounds are stunning. ##### Haddon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Y. Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to enjoy onsen and Japanese food. ##### Y. Stayed 1 night in Dec 2024 ### 10/10 Excellent #### janice Mar 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender ##### janice Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Hin Pang Jun 3, 2025 This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return. ##### Hin Pang Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Brian Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So amazing This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/130ae6f4-c5b2-449d-bca1-bc093a78c771-1751513917314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa388910-43c4-4a32-91d2-f11ff35b6c78-1751513926433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3c3f682-a4a2-47ef-89fb-a4895820f811-1751513940713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df7dee3a-103d-4800-94b5-5d1e6d620696-1751513913195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrew Feb 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip! ##### Andrew Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Can Biao Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff, environment, services, food everything is excellent ##### Can Biao Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tyler Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the service, amazing food and beautiful grounds! ##### Tyler Stayed 1 night in Mar 2024 ### 10/10 Excellent #### KA WO Jul 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 住宿及食物質素高,職員服務一流,A ##### KA WO Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lap Wai Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 很漂亮的地方 食物也很用心 ##### Lap Wai Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alexander Ho Apr 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very cosy, excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/1BF74214F0520D55DD1C61C111BA984458A42F231681172760909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23942C4CB8724E557C00F7836BAC63B6F0E285DA1681172758838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/876F4E14EA2A1C8B070A7CDA1D91A65DC7D843E81681172760959.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E81C8530AB4CC04D928F67C35012DAE0D9AC26811681172762098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Ho Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Adrian Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing ##### Adrian Stayed 1 night in Mar 2025 ### 10/10 Excellent #### jeffrey Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was excellent ##### jeffrey Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Yimin Apr 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel. ##### Yimin Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Valerie Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced ##### Valerie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ike May 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quality stay with clean spacious room, great food and nice private and public onsen baths ##### Ike Stayed 1 night in May 2023 ### 10/10 Excellent #### Sung Jul 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended. ##### Sung Stayed 1 night in Jul 2024 ### 8/10 Good #### Eng Wah Tony Jan 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is good and staff friendly. In-room onsen is well maintained and clean ##### Eng Wah Tony Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kiky Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back. ##### Kiky Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin Nov 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Worth every single yen. ![](https://a.travel-assets.com/ugc/hotel-reviews/9B7F4147EC80B89A803A3650B8899D5C4E2951971730547629725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BC208D7C3319ED663DF1B3BC8DB072F7A7D61371730547616080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8246B7CA554EE3915F349A20D7DABD4AAF30270E1730547634350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF063A5C8B19B88E76BD5CD5357DA8AF4992367B1730547638283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tetsuro Aug 12, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 最高にご飯が美味しい。プライベートが保たれる。 ##### Tetsuro Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Lorne Apr 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. ##### Lorne Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Michele Oct 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and food were excellent. The staff went out of their way to accommodate us. ##### Michele Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Victoria Apr 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk). ##### Victoria Stayed 2 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.ca/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [The Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information) > > [Hakoneonsen Sanso Nakamura](https://www.expedia.ca/Hakone-Hotels-Hakoneonsen-Sanso-Nakamura.h5579180.Hotel-Information) > > [Fukuzumiro](https://www.expedia.ca/Hakone-Hotels-FUKUZUMIRO.h22199966.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.ca/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone](https://www.expedia.ca/Hakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.ca/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Kadan](https://www.expedia.ca/Hakone-Hotels-Gora-Kadan.h487175.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.ca/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Tsukino Yado Sara](https://www.expedia.ca/Hakone-Hotels-Tsukino-Yado-Sara.h35145849.Hotel-Information) > > [Hakone Airu](https://www.expedia.ca/Hakone-Hotels-Hakone-Airu.h20146974.Hotel-Information) > > [Hotel Okada](https://www.expedia.ca/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hakone Gora Byakudan](https://www.expedia.ca/Hakone-Hotels-Hakone-Gora-Byakudan.h18661911.Hotel-Information) > > [Tensui Saryo](https://www.expedia.ca/Hakone-Hotels-Tensui-Saryo.h17517724.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.ca/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Senkyoro](https://www.expedia.ca/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Hakone Ashinoko Hanaori](https://www.expedia.ca/Hakone-Hotels-HAKONE-ASHINOKO-HANAORI.h17821569.Hotel-Information) > > [Yumoto Fujiya Hotel](https://www.expedia.ca/Hakone-Hotels-Yumoto-Fujiya-Hotel.h5708962.Hotel-Information) > > [Laforet Hakone Gora Yunosumika](https://www.expedia.ca/Hakone-Hotels-Laforet-Club-Hakone-Gora-Yunosumika.h14905327.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.ca/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Suiun](https://www.expedia.ca/Hakone-Hotels-Suiun.h35146060.Hotel-Information) > > [Mount View Hakone](https://www.expedia.ca/Hakone-Hotels-Mount-View-Hakone.h8729207.Hotel-Information) > > [Musashino Bekkan](https://www.expedia.ca/Hakone-Hotels-Musashino-Bekkan.h11755444.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.ca/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.ca/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Suimeisou](https://www.expedia.ca/Hakone-Hotels-Hakone-Suimeisou.h8661576.Hotel-Information) > > [Yaeikan](https://www.expedia.ca/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.ca/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information)