Title: HAKONE Setsugetsuka (Ryokan) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=10169424&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HAKONE Setsugetsuka Experience the perfect blend of natural beauty and modern comfort at this tranquil Hakone retreat where guests can unwind in a soothing garden or mineral hot spring ## Photo gallery for HAKONE Setsugetsuka ![Hot springs - HAKONE Setsugetsuka (Hakone)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - HAKONE Setsugetsuka (Hakone)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/27d9f548.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - HAKONE Setsugetsuka (Hakone)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/2c020622.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - HAKONE Setsugetsuka (Hakone)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/2329da6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) - HAKONE Setsugetsuka (Hakone)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HAKONE Setsugetsuka provides a peaceful escape with its indoor mineral hot spring and garden views. Travelers appreciate the convenient location near public transit, while practical amenities like free WiFi and luggage storage make for a hassle-free stay in this serene ryokan. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Deluxe Japanese Western Style Room with Open-Air Bath ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/e310d466.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese Western Style Room with Open-Air Bath - Sleeps 4 ### View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/bc44cb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, For 3 People, Private Open-Air Bath 8.4 Very good 6 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Separate bathtub and shower Deep soaking bathtub Hair dryer Toilet with electronic bidet - 388 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Futon ### View all photos for Twin Room, For 2 People, Semi Open-Air Bath ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/6d8392ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, For 2 People, Semi Open-Air Bath 8.0 Very good 1 review ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Separate bathtub and shower Deep soaking bathtub Hair dryer Toilet with electronic bidet - 388 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Double Room, For 2 People, Private Open-Air Bath ![Double Room, For 2 People, Private Open-Air Bath](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/be3cadf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, For 2 People, Private Open-Air Bath 8.6 Excellent 4 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Separate bathtub and shower Deep soaking bathtub Hair dryer Toilet with electronic bidet - 205 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Western Style Double Room ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/c1d3fcee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Double Room - Sleeps 2 ### View all photos for Western Style Twin Room ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/ffba9e42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Western Style Twin Room 10.0 Exceptional 1 review - Sleeps 2 ### View all photos for Japanese Western Style Room(for 2-3 persons) ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/7cfb687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-3 persons) - Sleeps 3 ### View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) ![Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/325572a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) 9.4 Exceptional 6 reviews ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Separate bedroom Separate bathtub and shower Deep soaking bathtub Hair dryer - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Japanese Western Style Room, For 4 People, Non Smoking ![Japanese Western Style Room, For 4 People, Non Smoking](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/c7bbe457.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, For 4 People, Non Smoking ### Highlights Fireplace Air conditioning Refrigerator Flat-screen TV Separate bathtub and shower Deep soaking bathtub Hair dryer Toilet with electronic bidet - 484 sq ft - Sleeps 4 - 2 Twin Beds and 2 Twin Futons ### View all photos for Double Room with Open-Air Bath ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/532dbc99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Open-Air Bath - Sleeps 2 ### View all photos for Japanese Western Style with Open-Air Bath ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/1ef32708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style with Open-Air Bath - Sleeps 3 ### View all photos for Twin Room ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/97b87f77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### Japanese-Western Style Room or Twin Room - 36 square meters or 45 square meters - Sleeps 2 ### View all photos for Japanese Western Style Room(for 2-4 persons) ![In-room safe, desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/64b0a0e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room(for 2-4 persons) - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HAKONE-Setsugetsuka.h10169424.Hotel-Information) ## About the area Located in Gora, a neighborhood in Hakone, HAKONE Setsugetsuka is near a train station and near theme parks. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena. [Visit our Hakone travel guide](https://www.expedia.ca/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24981%2C139.04796&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=655Ji6uWVShTfS6gCqvdO_NEm5s=) 1300-34 Gora, Hakone, Kanagawa, 250-0408 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 km - ![Hakone Gora Park showing a fountain](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 3 min walk \- 0.3 km - ![Hakone Museum of Art featuring a park and mist or fog](https://images.trvl-media.com/place/553248621526921104/053de02b-c072-4bac-b13a-50cc673d6cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Museum of Art 7 min walk \- 0.7 km - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 11 min walk \- 0.9 km - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 18 min walk \- 1.6 km ### Getting around - Hakone Gora Station 2 min walk - Kowakidani Station 2 min drive - Haneda Airport (HND) 102 min drive ### Restaurants - 金沢まいもん寿司箱根強羅店 13 min walk - リバーサイド・キッチン＆バー 9 min walk - 箱根餃子センター 6 min walk - Gora Brewery And Grill 4 min walk - Coffee Camp 3 min walk ## About this property ### HAKONE Setsugetsuka Ryokan near Hakone Open Air Museum Located close to Hakone Kowakien Yunessun, HAKONE Setsugetsuka provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - A 24-hour front desk, an elevator, and luggage storage - Guest reviews say good things about the proximity to public transit and overall condition Room features All 158 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Other amenities include: - Deep soaking tubs, toilets with electronic bidets, and free toiletries - Refrigerators, heating, and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,825 reviews CA $556 CA $675 total Mar 11 - Mar 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Main Building,Premier Deluxe Japanese Western Room with Private Open Air Bath, Non-Smoking](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/09320d3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews CA $213 CA $260 total Mar 9 - 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Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 171 reviews CA $514 CA $568 total Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/36000000/35150000/35145900/35145849/a2133a76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tsukino Yado Sara Yumoto - Spa - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 230 reviews CA $329 CA $366 total Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=35145849&PinnedHotelID=35145849&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10169424,16219270,14905327,11755444,35602111) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - A restaurant - Tea service ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Spa - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Fireplace - Heating (climate-controlled) - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 19 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Disposable personal items are available in the lobby. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Requests for dietary restrictions or food allergies cannot be accommodated. ### We should mention Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as HAKONE Setsugetsuka Inn Setsugetsuka Inn Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone Hakone HAKONE Setsugetsuka Ryokan Ryokan HAKONE Setsugetsuka HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan HAKONE Setsugetsuka Hakone HAKONE Setsugetsuka Ryokan Hakone ## Frequently asked questions ### Is HAKONE Setsugetsuka pet-friendly? ### How much does it cost to stay at HAKONE Setsugetsuka? ### How much is parking? ### What time is check-in at HAKONE Setsugetsuka? ### What time is check-out at HAKONE Setsugetsuka? ### Where is HAKONE Setsugetsuka located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HAKONE Setsugetsuka Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 164 8 - Good 100 6 - Okay 21 4 - Poor 10 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Kensuke Dec 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This ryokan is absolutely phenomenal. Gorgeous place with exemplary service. ##### Kensuke Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Boon Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good room ##### Boon Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Wes Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Oh my goodness. This place was absolutely fantastic. Everything was above expectations for my stay here. The service, the amenities, the food, location for checking out Hakone, onsen/bathing options, the room, everything. Loved it. ##### Wes Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Irene Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a great experience staying here. With breakfast and dinner are provided with kaiseki style, it was prepared properly and organized. Staff are kind and friendly. The room has tatami mats and very clean with outdoor bathtubs. Although the facility is kinda run down, we still enjoy our stay. The train station is just next to the hotel and bus stop is right outside the hotel. We will stay here again next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/d5e2bddc-248c-4b97-8b2c-f6b611367c2f-1763041882519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f52a0d88-8420-41c1-a4dd-a9b88aa4c3f4-1763041891632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e3c36815-1e7f-40bc-8dd1-c48c46de3bd8-1763041891218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3af2094b-c1bf-4a04-9a15-ac2136bc3fa2-1763041885875.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irene Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jessica Nov 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there. ##### Jessica Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kachel Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the onsen at this property! The dinner and the breakfast were also a great experience! ##### Kachel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Terra May 18, 2025 Liked: Amenities Wonderful sat and friendly helpful staff. ##### Terra Stayed 2 nights in May 2025 ### 10/10 Excellent #### Angela Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### YES. It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone! ##### Angela Stayed 2 nights in Oct 2025 ### 8/10 Good #### Wai Man Aug 31, 2025 Liked: Cleanliness, staff & service, amenities The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait. ##### Wai Man Stayed 1 night in Aug 2025 ### 8/10 Good #### Kevin Oct 3, 2025 Liked: Staff & service, amenities, property conditions & facilities Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try. ##### Kevin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Christine Nov 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful. ##### Christine Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Mercedes Apr 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This ryokan was beautiful and very comfortable to stay in! Utilized the onsen baths everyday and their dinners were beyond excellent 👌 ##### Mercedes Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### John Oct 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend! ##### John Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### BEE LENG Oct 14, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is well organised, serves delicious kaiseiki meal, location is good, few minutes walk from Gora station ##### BEE LENG ### 10/10 Excellent #### lori Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend! ##### lori Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Hai Tao Aug 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Clean and friendly ##### Hai Tao Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jomerene Mar 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (\~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again. ##### Jomerene Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Weixing Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that. ##### Weixing Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### michelle Mar 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entire place was a vibe by itself. Enjoyed my stay, a pity that I was only there for a night! The onsen (both public and private) were fantastic. Rooms were clean. ##### michelle ### 8/10 Good #### Melinda Apr 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A relaxing return to Hakone We returned to Setsugetsuka after an absence of 10+ years while we visited other parts of Japan. It was a very comfortable & pleasant homecoming! ##### Melinda Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Antonio Jan 28, 2025 Liked: Staff & service, property conditions & facilities The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful. ##### Antonio Stayed 1 night in Jan 2025 ### 8/10 Good #### Sara Dec 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room. ##### Sara Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Caroline Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay in a beautiful location An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much. ##### Caroline Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Graeme Oct 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great traditional onsen experience A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area. ##### Graeme Stayed 1 night in Oct 2024 ### 4/10 Poor #### Siu Po Feb 29, 2024 Disliked: Cleanliness, property conditions & facilities This has got to be the worse maintained property I have seen in Japan so far. Other said the hotel is old. I have seen old hotel but in much better shape. We were assigned the building further away. Hallway walls shows wear and partially patched up. Inside the room you can see air eommo dust and very heavy limestone formed on the shower glass door as if they've never cleaned it. Dust also obvious in the mens changing room where you dry your hair. There were 6 spots for the hairdryer but only 3 stools. Not recommend for the price I paid. Only positive point is the location, being the closest to Gora Station. that's all ##### Siu Po Stayed 1 night in Feb 2024 ### Expedia's Latest Trends ### Hotels > - [HOTEL LiVEMAX Yokohamaeki-Nishiguchi](https://www.expedia.ca/Yokohama-Hotels-HOTEL-LiVEMAX-YOKOHAMAEKI-NISHIGUCHI.h35093613.Hotel-Information) > - [Casino Hotels in Gananoque](https://www.expedia.ca/Gananoque-Hotels-Casino-Hotel.0-0-d7971-tCasinoHotel.Travel-Guide-Filter-Hotels) > - [Hakone Yunohana Prince Hotel](https://www.expedia.ca/Hakone-Hotels-Hakone-Yunohana-Prince-Hotel.h2875806.Hotel-Information) > - [Sotetsu Fresa Inn Yokohama Totsuka](https://www.expedia.ca/Yokohama-Hotels-Sotetsu-Fresa-Inn-Yokohama-Totsuka.h4482717.Hotel-Information) > - [Oakwood Suites Yokohama](https://www.expedia.ca/Yokohama-Hotels-Oakwood-Suites-Yokohama.h46511624.Hotel-Information) > - [Richmond Hotel Yokohama Bashamichi](https://www.expedia.ca/Yokohama-Hotels-Richmond-Hotel-Yokohama-Bashamichi.h3804628.Hotel-Information) > - [Irori Guesthouse Tenmaku - Hostel](https://www.expedia.ca/Hakone-Hotels-Irori-Guesthouse-Tenmaku-Hostel.h27412501.Hotel-Information) > - [Hatsuhana](https://www.expedia.ca/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [Livemax Resort Hakone Sengokuhara](https://www.expedia.ca/Hakone-Hotels-Livemax-Resort-Hakone-Sengokuhara.h15801869.Hotel-Information) > - [Re Cove Hakone](https://www.expedia.ca/Hakone-Hotels-Re-Cove-Hakone.h34779325.Hotel-Information) > - [Hotels with a Lazy River in Jamaica](https://www.expedia.ca/Destinations-In-Jamaica-Hotels-With-A-Lazy-River.0-0-d88-tHotelswithaLazyRiver.Hotel-Filter-Destinations) > - [Hotels in Magnificent Mile](https://www.expedia.ca/Magnificent-Mile-Chicago-Hotels.0-n800025-0.Travel-Guide-Filter-Hotels) > - [ESPACIO The Hakone Geihinkan Rin-Poh-Ki-Ryu](https://www.expedia.ca/Hakone-Hotels-ESPACIO-HAKONE-GEIHINKAN-RIN-POH-KI-RYU.h103822942.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.ca/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [Super Hotel Yokohama Kannai](https://www.expedia.ca/Yokohama-Hotels-Super-Hotel-Yokohama-Kannai.h54182757.Hotel-Information) > - [Shin Yokohama Grace Hotel](https://www.expedia.ca/Yokohama-Hotels-Shin-Yokohama-Grace-Hotel.h8282242.Hotel-Information) > - [Toyoko Inn Musashi Nakahara Station](https://www.expedia.ca/Yokohama-Hotels-Toyoko-Inn-Musashi-Nakahara-Ekimae.h17367067.Hotel-Information) > - [Kinnotake Sengokuhara - Adult Only](https://www.expedia.ca/Hakone-Hotels-Kinnotake-Sengokuhara-Adult-Only.h11899828.Hotel-Information) ### Flights > - [Flights from goose bay airport](https://www.expedia.ca/lp/airports/yyr/flights-from-goose-bay-airport) > - [Flights from Mississauga (YYZ) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yyz/cun/toronto-to-cancun) > - [Flights from Edmonton International Airport (YEG) to Panama City (ECP)](https://www.expedia.ca/lp/flights/yeg/ecp/edmonton-to-panama-city) > - [Flights from San Luis Talpa (SAL) to Richmond (YVR)](https://www.expedia.ca/lp/flights/sal/yvr/san-salvador-to-vancouver) > - [Flights from Calgary (YYC) to Abuja (ABV)](https://www.expedia.ca/lp/flights/yyc/abv/calgary-to-abuja) > - [Flights from Jamaica (JFK) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/jfk/bom/new-york-to-mumbai) > - [Turkish Airlines](https://www.expedia.ca/Turkish-Airlines-Flights.cTK.Travel-Guide-Airlines) ### Activities ### Packages > - [St. Lawrence Islands National Park](https://www.expedia.ca/St-Lawrence-Islands-National-Park-Leeds-and-the-Thousand-Islands.d6089311.Vacation-Attraction)