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Gen Hakone Gora

4.0 star property
Upscale retreat in Hakone where travelers find serenity among stunning mountain scenery and indulge in soothing spa treatments

Choose dates to view prices

Located near Hakone Gora Park, Gen Hakone Gora provides a peaceful escape with complimentary Japanese breakfast and spa services. Guests relax in rooms equipped with free WiFi while taking advantage of convenient valet parking and helpful concierge assistance.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

Family Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

Standard Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Ryo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 6

View all photos for Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Syo Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 4

View all photos for Sui Japanese Western Style Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Sui Japanese Western Style Room with Open-air Bath Non-smoking

  • Sleeps 3

View all photos for Rin/Den/Gin Japanese Western Style Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Rin/Den/Gin Japanese Western Style Room with Open-air Bath Non-smoking

  • Sleeps 5

View all photos for Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

Classic Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

Premier Suite, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

Luxury Suite, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for Comfort Suite, Non Smoking, Mountain View

Premium bedding, down comforters, in-room safe, free WiFi

Comfort Suite, Non Smoking, Mountain View

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
  • Mountain view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Junior Room, Non Smoking, Mountain View

Premium bedding, down comforters, in-room safe, free WiFi

Junior Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
Down duvet
  • Mountain view
  • 743 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

Run of the house, Non Smoking

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Mini-fridge
LCD TV
Renovated in 2022
Premium bedding
Down duvet
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Gaku/Taku/Saki/Maki Japanese Western Style Corner Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Gaku/Taku/Saki/Maki Japanese Western Style Corner Room with Open-air Bath Non-smoking

  • Sleeps 5

View all photos for Zen/Sen/Shin/Enn Large Japanese Western Style Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Zen/Sen/Shin/Enn Large Japanese Western Style Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6

View all photos for Sei/Rei/Kei/Kai Western Style Twin Room with Open-air Bath Non-smoking

Premium bedding, down comforters, in-room safe, free WiFi

Sei/Rei/Kei/Kai Western Style Twin Room with Open-air Bath Non-smoking

  • Sleeps 2

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About the area

Gora, a neighborhood in Hakone, is home to Gen Hakone Gora. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Don't miss out on a visit to Hakone Kowakien Yunessun. Visit our Hakone travel guide
View more Guest houses in Hakone
Map
1300-238 Gora, Hakone, Kanagawa, 250-0408

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Hakone Museum of Art featuring a park and mist or fog
    Hakone Museum of Art
    4 min walk - 0.4 km
  • Hakone Gora Park showing a fountain
    Hakone Gora Park
    6 min walk - 0.5 km
  • Hakone Open Air Museum which includes outdoor art, a fountain and street scenes
    Hakone Open Air Museum
    18 min walk - 1.5 km
  • Hakone Kowakien Yunessun featuring a waterpark and swimming
    Hakone Kowakien Yunessun
    18 min walk - 1.6 km

Getting around

  • Kowakidani Station
    4 min drive
  • Hakone Gora Station
    11 min walk
  • Haneda Airport (HND)
    105 min drive

Restaurants

  • 箱根餃子センター
    14 min walk
  • fontana
    20 min walk
  • Gora Brewery And Grill
    9 min walk
  • Coffee Camp
    12 min walk
  • 蕎麦 貴賓館
    3 min drive

About this property

Gen Hakone Gora

Upscale guesthouse remodeled in 2022 and located near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Gen Hakone Gora has plenty to offer. Treat yourself to spa services, such as a body treatment or a massage. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • Concierge services, a 24-hour front desk, and an elevator
  • Luggage storage, smoke-free premises, and a front-desk safe
Room features
All guestrooms at Gen Hakone Gora have comforts such as private outdoor hot tubs and premium bedding, as well as thoughtful touches like air conditioning and smart speakers.
Extra amenities include:
  • Spring water tubs, rainfall showers, and designer toiletries
  • 55-inch LCD TVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free covered valet parking on site

Food and drink

  • Hosted evening meal available daily for a fee

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • Body treatments
  • In-room massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Renovated entire property - August 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Spring water bathtub
  • Toilet with electronic bidet
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LCD TV with satellite channels
  • Hulu
  • Netflix
  • Smart speaker
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are not included in the half-board rate for children age 3 and younger.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Child's Club Card: JPY 1650 per night, (up to 3 years old)

We have included all charges provided to us by the property.

The mandatory club card fee comprises the room fee charged to children, collected at check-in. This fee does not include half-board meals.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Gen Hakone Gora Hakone
Gen Hakone Gora Guesthouse
Gen Hakone Gora Guesthouse Hakone

Frequently asked questions

Is Gen Hakone Gora pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gen Hakone Gora?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Gen Hakone Gora on Mar 17, 2026 start from CA $1,026.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Gen Hakone Gora?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Gen Hakone Gora?

Check-out is at 11:00 AM.

Where is Gen Hakone Gora located?

Located in Gora, this guesthouse is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum, and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 11 minutes by foot.

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Reviews

Gen Hakone Gora Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 90 out of 102 reviews
Rating 8 - Good. 7 out of 102 reviews
Rating 6 - Okay. 3 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, amenities, property conditions & facilities
We've traveled the world, and this is the best hotel I've ever stayed at. Truly a wonderful location and delightful staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great private onsen and very friendly and helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Mountain View, friendly staff that caters every detail of your stay. Nice rooms, comfortable beds and the porch onsen is amazing.
Balcony view
Stayed 1 night in May 2025

10/10 Excellent

Mitsue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the balcony and the private bath was amazing and everything was over the top! Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and amazing place. If you like traditional japanese with a modern look. This is the place to stay
Stayed 2 nights in May 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great service and staff. Highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claireen Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The views were breathtaking and our experience was overall wonderful!
Stayed 1 night in May 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we were hoping for and more! I've never ate such good food, had such a nice room, and met such nice hotel staff!
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely, peaceful experience with great, welcoming staff. If you're coming from a faraway place and want to build in time to adjust to the time change (like we did), I suggest you begin your Japan adventure here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lai King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful. They were excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and polite and truly felt like an extraordinary experience. Onsen was truly magical and charming. View of the mountains was breath taking. Recommend longer stays next time instead of one night. Will visit again. Until next time.
Stayed 1 night in Nov 2024

10/10 Excellent

YING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m impressed by their staff! Dedicated team members! They take care of your requests like a second! The hotel is the cleanest room I ever seen in Hakone. It’s next to Hyatt Regency and Hakone 白檀！We will definitely come back to this hotel next time! The hotel also has the free shuttle and taking you to anywheres!
Stayed 1 night in Apr 2025

10/10 Excellent

Yuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is awesome. Provide shuttle services to train station. They have great vegetarian for breakfast and dinner but need to let them know in advance. Provide drinks and snacks in the evening. Love the room and onsen.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone

This was by far the most luxurious ryokan I've stayed before in Japan. I loved the spaciousness of the room along with the private onsen bath I had access to. In addition, the public bath was also clean and in good condition. The service I received here was top notch.
Stayed 2 nights in Jan 2024

10/10 Excellent

Winnie Kit Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in Hakone

The service was really good. They provided shuttle to train stations. They even arranged drop-off of our luggage to train station so that we didn’t have to carry them with us while sightseeing. We asked recommendations for lunch, they even drove us to the restaurant. They made us feeling very welcome. The hotel is in a quiet place, good for relaxing. The room is very spacious. They serve the guests with welcome tea when check in and free drinks from 8 to 11 pm. I would recommend this hotel.
Stayed 1 night in Oct 2023

8/10 Good

Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very small if you don't already know. We stayed here for two nights. Dinner and breakfast were served in the room. Food quality was excellent despite there were one or two things that we didn't like but it was truly our own issue. Bathhouse for Onsen is located in Level B1, it was pretty small. We decided to use the in room Onsen tub for the entire time we stayed. Service was good, I had been to better another Onsen hotel with better service. We felt like this place is missing something perhaps a garden
Stayed 2 nights in Aug 2023

8/10 Good

Wai Lam

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Jun 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Foods are great.
Stayed 2 nights in May 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! One of our favorite properties of all time
Stayed 1 night in Jun 2025

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 3 nights in Oct 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Beautiful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Ryokan with Onsen and spectacular views!

Amazing modern ryokan with private open air onsen on balcony! Spectacular views of the mountains all the way to the ocean! Great service from friendly and accommodating staff serving in room meals! Large public bath in basement with sauna and free massage chairs!
Modern room! Bamboo floors.. Walls of glass!!
Spectacular views!
Spectacular views!
Private in room open air onsen!
Stayed 2 nights in Nov 2023

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a spectacular property. We stayed in the Suite for our 25th Wedding Anniversary and the hotel far exceeded our expectations. Facilities and the private Onsen made our visit very special. The photos do not do the property justice. Amazing!
Stayed 1 night in Apr 2024

10/10 Excellent

Belinda

Liked: Property conditions & facilities
Gen Hakone is an absolute treat for your senses ! We were thoroughly pampered and had a most enjoyable 2 nights! The scenery is gorgeous and the room is beautiful! Being served in the room is a luxury and having Netflix on TV made our stay perfect ! Thank you ! We hope to be back !
Stayed 1 night in May 2023