Av. Joaquín Orrantia y L. Benitez, Guayaquil, Guayas
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
There must have been a concert last night because it was very loud until 2:00
Ron
Stayed 1 night in May 2024
Response from Ariana Lucas Coordinadora de Calidad. on May 22, 2024
Dear Miss WohlfordI appreciate you taking the time to share your comments with us. We appreciate the opinions of our guests and want to improve continually. I am sorry that your experience was not memorable due to the perceived noise. I am very pleased to inform you that we are carrying out soundproofing work in our rooms in order to improve the product we have for our guests. It will be a pleasure to serve you again and exceed your expectations.Cordially Ariana LucasQuality coordinator
Response from Ariana Lucas. Quality Assurance on May 20, 2024
Dear Mrs. Marin,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Quality Assurance on May 15, 2024
Dear Mr. Vivas,What a joy to know that you enjoyed your experience at the Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
We had a good time with my wife. The room was great and the breakfast delicious.
Josué
Stayed 1 night in Apr 2024
Response from Ariana Lucas. Quality Assurance on May 8, 2024
Dear Mr. Briones,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator.
10/10 Excellent
Luciano, Portoviejo
Apr 26, 2024
Luciano
Stayed 1 night in Apr 2024
Response from Ariana Lucas. Coordinadora de Calidad. on May 18, 2024
Estimado Sr.Uscocovich¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Coordinadora de Calidad. on Apr 24, 2024
Estimado Sr. Garboza,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Coordinadora de Calidad. on May 15, 2024
Estimada Srta. Machuca,Lamento que su experiencia no haya cumplido con sus expectativas, la opinión de nuestros huéspedes es primordial para implementar mejoras continuas por lo que por favor le invitamos a que nos indique cómo podemos mejorar y brindarle una estancia placentera. Será un placer atenderle nuevamente y causar una impresión memorable en usted. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Quality Assurance on Apr 15, 2024
Dear Mr. Cheng,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana LucasQuality Coordinator.
10/10 Excellent
Martha
Apr 6, 2024
Martha
Stayed 1 night in Apr 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Apr 26, 2024
Estimada Srta. Fajardo,¡Qué alegría saber que disfrutó su experiencia en el Tryp by Wyndham Guayaquil!Estaremos esperándole en una próxima visita para ofrecerle el excelente servicio que nos caracteriza, esta es su casa. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
What I liked the most was that you could go to the mall del sol through the hotel.
Jose Daniel
Stayed 4 nights in Mar 2024
Response from Ariana Lucas. Quality Assurance on Apr 2, 2024
Dear Mr. German,Thank you for taking the time to rate your experience at theTryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and the internal conection with the shopping mall ,we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana LucasQuality Coordinator.
Response from Ariana Lucas. Quality Assurance on Mar 28, 2024
Dear Mr. Chacon,Thank you for rating your experience at the Tryp by Wyndham Guayaquil!It will be a pleasure for us to serve you on a future occasion and make your visit a memorable experience.Sincerely,Ariana LucasQuality Coordinator
Response from Ariana Lucas. Quality Assurance on Mar 25, 2024
Dear Mr. Mathers,What a joy to know that you enjoyed your experience at the Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas Quality coordinator.
The room was very clean. Property o really in good standing
Geovanny
Stayed 1 night in Mar 2024
Response from Ariana Lucas. Quality Assurance on Mar 22, 2024
Dear Mr. Aviles,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana LucasQuality Assurance
10/10 Excellent
Mayra
Mar 22, 2024
Mayra
Stayed 1 night in Mar 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Apr 11, 2024
Estimada Srta. Moreira,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
The staff was friendly and they were willing to help. I stayed 6 nights, and I only had one small issue when they were having an event until 11:00 pm and the music was too loud. But besides that, everything else was great. Especially the staff, friendly and very professional.
Carlos
Stayed 6 nights in Mar 2024
Response from Ariana Lucas. Quality Assurance on Mar 19, 2024
Dear Mr. CarlosThank you very much for rating your experience at the Tryp by Wyndham Guayaquil hotel.We are pleased to know that the service of our staff made a great impression during your stay. I will gladly share your comment with our team who will surely be pleased to hear from you.Regarding noise from events we want to extend our apologies for the inconvenience caused.We are currently executing a soundproofing plan for the rooms in order to provide an improved rest experience.Thank you very much again for sharing your experience, we will be happy to receive you on a future occasion.Cordially,Ariana LucasQuality Coordinator.
Response from Ariana Lucas. Quality Assurance on Mar 5, 2024
Dear Mr. Cheng,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator
8/10 Good
Edward
Mar 2, 2024
Liked: Cleanliness, staff & service
Edward
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Mar 25, 2024
Estimado Sr. Shields,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Excellent location excellent service beatiful room
Saul
Stayed 4 nights in Feb 2024
Response from Ariana Lucas. Quality Assurance on Feb 23, 2024
Dear Mr, Dagmy,What a joy to know that you enjoyed your experience at Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
This is a great hotel for a short stay that doesn't have to do with tourism. The hotel is adjacent to a shopping mall with direct access to it, so one can shop and dine very conveniently. The rooms are reasonably modern, although no USB chargers were around. The location can make the hotel noisy from traffic if you have a light sleep. Breakfast is good.
Manuel
Stayed 2 nights in Feb 2024
Response from Ariana Lucas. Quality Assurance on Mar 19, 2024
Dear Mr. Manuel,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 21, 2024
Estimado Sr. Guerra,¡Qué alegría saber que disfrutó su experiencia en el Tryp by Wyndham Guayaquil!Estaremos esperándole en una próxima visita para ofrecerle el excelente servicio que nos caracteriza, esta es su casa. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Location is amazing, next to Mall De Sol with internal connection path to the mall that has some amazing shops and restaurants, good service, amazing breakfast (bread is nice, freshly prepared omelette and juices, variety in breakfast menu, can’t boast enough it’s just amazing!)
Pro tip: Go for business suite, it’s nice
Shubham
Stayed 4 nights in Feb 2024
Response from Ariana Lucas. Quality Assurance on Feb 20, 2024
Dear Mr. Shubham,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and with internal connection to the shopping mall. We value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator
Response from Ariana Lucas. Quality Assurance on Feb 19, 2024
Dear Mr. Sánchez,What a joy to know that you enjoyed your experience at Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Quality Assurance on Feb 15, 2024
Dear Mr. Gosline,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana LucasQuality coordinator.
Response from Ariana Lucas. Quality Assurance on Feb 14, 2024
Dear Mr. Kleber,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 14, 2024
Estimado Sr. Jara,Gracias por tomarse el tiempo de calificar su experiencia en el Tryp by Wyndham Guayaquil, apreciamos sus comentarios.Es muy importante para nosotros saber que nuestros huéspedes se encuentran a gusto con nuestro servicio y valoramos su retroalimentación. Estaremos esperándole en una próxima visita para ofrecerle el excelente servicio que nos caracteriza, recuerde que esta es su casa. Cordialmente,Ariana LucasCoordinadora de Calidad.
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 14, 2024
Estimada Srta. Rodríguez,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
10/10 Excellent
Angela
Feb 10, 2024
Angela
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Mar 22, 2024
Estimada Srta. Suarez,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Great place to stay for
Business or Leisure, wonderful staff
RAFAEL
Stayed 6 nights in Feb 2024
Response from Ariana Lucas. Quality Assurance on Feb 9, 2024
Dear Mr. Ojeda,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 8, 2024
Estimado Sr. Vintimilla,¡Gracias por calificar su experiencia con el equipo Tryp by Wyndham Guayaquil! Nos alegra mucho saber que nos encontramos bien encaminados en el cumplimiento de nuestros objetivos "Hacer que nuestros huéspedes se sientan como en casa".Estaremos esperándole en una próxima visita para ofrecerle el excelente servicio que nos caracterizaCordialmente,Ariana Lucas.Coordinadora de Calidad.
6/10 Okay
Maria Eufemia
Travelled with family and small children
Feb 8, 2024
Liked: Cleanliness
Sn
Maria Eufemia
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 8, 2024
Apreciada Srta. Rojas,Muchas gracias por calificar su experiencia en el hotel Tryp by Wyndham Guayaquil. Lamento que su experiencia no haya cumplido con sus expectativas, la opinión de nuestros huéspedes es primordial para implementar mejoras continuas por lo que por favor le invitamos a que nos indique cómo podemos mejorar y brindarle una estancia placentera. Será un placer atenderle nuevamente y causar una impresión memorable en usted. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Very safe, luxurious sand conviene to the airport. Staff is efficient, pleasant and with the mall adjacent an excellent place to stay. Love the new outside terrace in the evening .
Janet
Response from Ariana Lucas. Quality Assurance on Feb 8, 2024
Dear Mrs. Engelhard,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
4/10 Poor
margarita
Feb 6, 2024
margarita
Stayed 2 nights in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Mar 20, 2024
Estimado Sr. Tamayo,Muchas gracias por calificar su experiencia en el hotel Tryp by Wyndham Guayaquil. Lamento que su experiencia no haya cumplido con sus expectativas, la opinión de nuestros huéspedes es primordial para implementar mejoras continuas por lo que por favor le invitamos a que nos indique cómo podemos mejorar y brindarle una estancia placentera. Será un placer atenderle nuevamente y causar una impresión memorable en usted. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
This is my hotel of choice flying in and out of GYE. Excellent service is a convenient location. Breakfast buffet is very extensive. Nice to be adjacent to the mall.
Kaye
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Quality Assurance on Feb 14, 2024
Dear Mr. Gosline,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.
Very friendly and comfortable, loved sitting outside on the terrace in the evening sipping wine.
Janet
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Quality Assurance on Feb 6, 2024
Dear Mrs. Engelhard,hank you for rating your experience at Tryp by Wyndham Guayaquil!It will be a pleasure for us to serve you on a future occasion and make your visit a memorable experience.Sincerely,Ariana LucasQuality coordinator.
2/10 Terrible
Jose
Feb 4, 2024
Jose
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 5, 2024
Estimado Sr. Jose,Muchas gracias por calificar su experiencia en el hotel Tryp by Wyndham Guayaquil. Lamento que su experiencia no haya cumplido con sus expectativas, la opinión de nuestros huéspedes es primordial para implementar mejoras continuas por lo que por favor le invitamos a que nos indique cómo podemos mejorar y brindarle una estancia placentera. Será un placer atenderle nuevamente y causar una impresión memorable en usted. Cordialmente,Ariana Lucas.Coordinadora de Calidad.
10/10 Excellent
PATY, riverside
Feb 2, 2024
All was great
PATY
Stayed 1 night in Feb 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 5, 2024
Dear Mrs. Llewellyn,What a joy to know that you enjoyed your experience at Tryp by Wyndham Guayaquil!We will be waiting for you on your next visit to offer you the excellent service that characterizes us, this is your home.Sincerely,Ariana Lucas.Quality coordinator.
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 5, 2024
Apreciada Srta. Hidar,¡Qué alegría saber que disfrutó su experiencia en el Tryp by Wyndham Guayaquil!Estaremos esperándole en una próxima visita para ofrecerle el excelente servicio que nos caracteriza, esta es su casa. Cordialmente,Ariana Lucas.Coordinadora de Calidad
Internet was really bad, the wifi keep going on and off, I had to keep switching between wifi options to be able to finish with my work calls and videos.
One thing to mention is that the smell of the sheets from the bed were bad, they smelled like old sheets that were stored in a closet for months, and they were put on the bed. They have to wash with a better detergent their sheets. Other than that everything was good, breakfast was very yummy, and it had a good variety of items.
Carlos
Stayed 3 nights in Jan 2024
Response from Ariana Lucas. Quality Assurance on Feb 2, 2024
Dear Mr. Chan,Thank you very much for taking the time to rate your experience at the Tryp by Wyndham Guayaquil.Having your opinion helps us to have a better vision of the areas to improve. I am sorry that the internet and the sheets condition did not meet your expectations,I guarantee that we will take the necessary measures to correct the problem and it will not happen again. Our team is committedwith improvements to achieve the goal of meeting the satisfaction and expectations of our guests.Thank you very much again for sharing your experience, we will be happy to receive you on a future occasion, and exceed your expectations.Cordially,Ariana Lucas.Quality coordinator.
No the place to stay on New Year's eve if you want to sleep. They celebrate it with very loud live music that can be heard inside your room without exception. They don't even warn you about it when the reservation is made. To my surprise they assumed I knew, paid for the stay and signed up for the noise. Ticket to join the party sold separately, so you have to stay in your room be disturbed until the next morning 5 am.
Johana
Stayed 1 night in Dec 2023
Response from Ariana Lucas. Quality Assurance on Jan 30, 2024
Dear Miss Cordova, Thank you for taking the time to tell us about your experience at the Tryp by Wyndham Guayaquil hotel. I am sorry that your experience did not meet your expectations; let me express my sincere apologies. Your comments are very important to us and I am saddened to hear that the noise caused a disruption to your rest. Please be assured that we are taking appropriate steps to address the issue through a soundproofing plan within our rooms and prevent it from occurring in the future. Here at Tryp by Wyndham Guayaquil, we continually strive to meet your needs and expectations. We appreciate you taking the time to share your concerns and hope you give us the opportunity to serve you better in the future.
2/10 Terrible
Brett
Jan 28, 2024
The hotel was CLOSED due to political turnmoil
Brett
Stayed 1 night in Jan 2024
Response from Ariana Lucas. Quality Assurance on Jan 30, 2024
Dear Miss Puig,Thank you for taking the time to tell us about your stay at the Tryp by Wyndham Guayaquil hotel. I am sorry that his experience did not meet your expectations; Let me express my sincere apologies.The country was going through a critical moment in the government and unfortunately it was a situation that was out of our hands.Your comments are important to us, here at Tryp by Wyndham Guayaquil, we continually strive to meet your needs and expectations. We hope you will give us the opportunity to provide you with a better experience in the future.
Response from Ariana Lucas. Coordinadora de Calidad. on Jan 30, 2024
Estimado Sr. Macias, ¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.
Response from Ariana Lucas. Coordinadora de Calidad. on Jan 25, 2024
Dear Mr. Roubicek,Thank you for taking the time to rate your experience at Try by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We'll be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.
Es un servicio de otro nivel. Muy buena la atención, en todos los lugares del hotel. Tienen un servicio de taxis maravilloso. La comida y las amenidades más que excelente.
La gente vive el servicio a los huéspedes con pasión.
Luis
Stayed 1 night in Jan 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Jan 23, 2024
Estimado Sr. GiacomettoGracias por tomarse el tiempo de calificar su experiencia en el Tryp by Wyndham Guayaquil, Personalmente le agradezco sus comentarios,los mismos que compartiré con el equipo, quienes estarán felices de saber de usted.Es muy importante para nosotros saber que nuestros huéspedes se encuentran a gusto con nuestro servicio y valoramos su retroalimentación. Es un agrado saber que disfrutó de nuestro servicio, estamos comprometidos con la calidad y la satisfacción de nuestros huéspedes.Estaremos esperándole en una próxima visita en esta, su casa.
10/10 Excellent
Michele
Jan 23, 2024
Michele
Stayed 1 night in Jan 2024
Response from Ariana Lucas. Coordinadora de Calidad. on Feb 14, 2024
Estimado Sr. Franco,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Coordinadora de Calidad. on Jan 16, 2024
Estimado Sr. Álvarez,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Coordinadora de Calidad. on Jan 15, 2024
Estimado Sr Villacis,¡Gracias por calificar su experiencia en el Tryp by Wyndham Guayaquil!Será un placer para nosotros atenderle en una próxima ocasión y hacer de su visita una experiencia memorable.Cordialmente,Ariana Lucas.Coordinadora de Calidad.
Response from Ariana Lucas. Quality Assurance on Jan 15, 2024
Dear Mr. Cinquino,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, we appreciate your comments.It is very important for us to know that our guests are satisfied with our service and we value their feedback.We will be waiting for you on your next visit to offer you the excellent service that characterizes us, remember that this is your home.Sincerely,Ariana Lucas.Quality coordinator.
Great location for business travel. Friendly service
Jaime
Stayed 1 night in Jan 2024
Response from Ariana Lucas. Quality Assurance on Jan 15, 2024
Dear Mr. Jaime,Thank you for taking the time to rate your experience at the Tryp by Wyndham Guayaquil, I personally appreciate your comments,the same that I will share with the team, who will be happy to hear from you.It is very important for us to know that our guests are satisfied with our service and we value their feedback.It is a pleasure to know that you enjoyed our service, we are committed to the quality and satisfaction of our guests.We will be waiting for you on a next visit in this, your home.Sincerely,Ariana Lucas.Quality coordinator.