All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Yuna, we thank you for taking the time to let us know how much you enjoyed your stay with us. We look forward to welcoming you again in the future.
8/10 Good
Yanina
Travelled with group
May 9, 2024
Liked: Property conditions & facilities
Very good thank you.
Yanina
Stayed 1 night in May 2024
Response from Reservations Team on May 11, 2024
So pleased that you enjoyed your stay with us. We hope to see you again soon.
8/10 Good
Richard
Travelled with group
May 5, 2024
Liked: Staff & service
Great little hotel for the price, very friendly reception. Would have given 5 stars but road works were a pain to navigate. This was not the fault of the hotel however.
Richard
Stayed 1 night in May 2024
Response from Reception Team on May 5, 2024
Thank you for letting us know that you enjoyed your stay with us. We strive to ensure all guest are greeted with enthusiasm in hopes it will set the tone for your stay.Unfortunately there is nothing our staff can do about the road interuptions.
6/10 Okay
Jill
Travelled with family, Business traveller
May 2, 2024
Liked: Cleanliness
I do understand the roadword noisevwas unfortunate. Otherwise ok.
Jill
Stayed 1 night in May 2024
Response from Reservations Team on May 4, 2024
We wish we could have less noise unfortunately we have no control over the roadworks preparing for the future Tram works. We thank you for your understanding .
The room was ok. Unfortunately there was 24hr roadworks at the time of our visit which made for alot of noise and difficulty getting in and out of the property.
Stephen
Stayed 1 night in Apr 2024
Response from Reservations Team on May 4, 2024
We do understand the difficulity with the roadworks. Its difficult for our staff as well.
6/10 Okay
Hayley
Travelled with partner
Apr 18, 2024
Liked: Cleanliness, staff & service
External Roadworks noise/access issues to property, but these were communicated with us prior to our stay.
Hayley
Stayed 1 night in Apr 2024
Response from Reservations Team on Apr 20, 2024
Thank you for letting us know you that we are communicating with our guests regarding the works going on around the area. Unfortunately we have no control over the works but we are doing our best to not allow it affect our work ethics with our guests
10/10 Excellent
Adhip
Mar 22, 2024
Adhip
Stayed 1 night in Mar 2024
Response from Reservation Team on Mar 29, 2024
Thank you for your review we appreciate you taking the time to let us know of your great experience with us.
Thank you Debbie,we appreciate your review and look forward to seeing you again in the future
4/10 Poor
Karma
Feb 22, 2024
Liked: Staff & service
Karma
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 23, 2024
We are sorry to hear that you did not enjoy your stay.As we are busy at this time of year its not always possible to please every guest with the choice of room. We would benefit from direct to management feedback of your concerns.
6/10 Okay
Karma
Feb 22, 2024
Karma
Stayed 1 night in Feb 2024
Response from Reservations Team on Feb 23, 2024
We would like to know by direct contact if you have concerns
Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.
8/10 Good
Belinda
Jan 21, 2024
Liked: Cleanliness, staff & service
Beautiful clean room, lovely staff, room was up a few flights of stairs which was a bit challenging, great location, 5-10 minutes to the beach
Belinda
Stayed 1 night in Jan 2024
Response from Reservations Team on Jan 26, 2024
Thanks Belinda, old style so no modern lifts but offers old fashioned service. Next time maybe put in request for ground or first floor only and we try to accomodate these requests at booking time.
10/10 Excellent
Michael
Jan 17, 2024
Liked: Cleanliness, staff & service
Michael
Stayed 5 nights in Jan 2024
Response from Reservations Team on Jan 20, 2024
Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.
10/10 Excellent
Robert
Jan 12, 2024
Liked: Cleanliness, amenities
Every think was excellent
Robert
Stayed 1 night in Jan 2024
Response from Reservations Team on Jan 12, 2024
Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.
This was an excellent spot for us, as we were visiting family at Varsity Lakes. It has undercover parking, the bathroom seemed to be newly renovated, it was quiet and comfortable. There are shops and a really nice tavern within easy walking distance. Will definitely stay here again.
Jennifer
Stayed 1 night in Dec 2023
Response from Reservations Team on Dec 14, 2023
Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.
We stayed one night travelling through. Property is clean but dated and definitely not a resort.
Woken at 3 am by inconsiderate people having a prolonged loud conversation outside in the hallway which wasn’t pleasant.
Happy to move on.
Peter
Stayed 1 night in Nov 2023
Response from Reservations Manager on Nov 25, 2023
We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.
Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.
Property was located well back from main road and was sheltered from highway traffic noise. Nice and quiet in the spacious room. Inside the room everything was pretty used and basic but was neat tidy and clean. Great access to shops and dining. No view from hotel and a walk across busy highway to beach. But it is great value for money. Perhaps not ideally suited for children. Mostly covered car spaces. A good option for a short stay in the area.
Patrick
Stayed 1 night in Oct 2023
Response from Reservations Team on Oct 21, 2023
Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.
8/10 Good
Mohamad
Oct 17, 2023
Liked: Cleanliness
Mohamad
Stayed 1 night in Oct 2023
Response from vanessa and team on Oct 24, 2023
Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.
Looks a bit rundown from the outside atm but inside has been recently renovated and very clean and comfortable.
Verified traveller
Stayed 3 nights in Oct 2023
Response from Reservations Team on Oct 21, 2023
thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.
6/10 Okay
Janet
Travelled with group
Oct 8, 2023
Clean and tidy
Janet
Stayed 1 night in Oct 2023
Response from Helen on Oct 10, 2023
Lovely having you stay with us Janet, thank you for taking the time to score out Motel.
I read previous reviews about the rooms being dated, but did not find this to be the case (Room 22). We had a one night stay which was very comfortable and the room had everything we needed. We needed a late check-in and the system in place worked really well.
Alan
Stayed 1 night in Sep 2023
Response from Reservations Team on Sep 23, 2023
Thank you Alan we do appreciate your comments. While our motel is the not the modern look like a brand new building our aim is to ensure guests have what they need for a quick or longer stay.
Accommodates stays of one night or more.
Very clean rooms and surroundings. Lovely pool area.
Bathrooms require a little TLC.
Overall a great place to stay.
James
Stayed 1 night in Sep 2023
Response from reservations team on Sep 15, 2023
thank you James, we are pleased that our property met your needs for your stay.
Great spot. Clean and quiet and close to everything you need
Gavin
Stayed 1 night in Sep 2023
Response from Reservations team on Sep 9, 2023
Thanks Gavinwe are so pleased to hear you had a great experience with us and we met your expectations.
10/10 Excellent
Gail
Travelled with partner
Aug 21, 2023
Liked: Cleanliness, staff & service, amenities
It’s quite old but everything we needed for one night and very clean. Bed was comfy and well presented.
Gail
Stayed 1 night in Aug 2023
Response from Helen on Aug 22, 2023
Thank you for staying with us Gail and for the great Feedback.
8/10 Good
Carolyn
Travelled with partner
Aug 7, 2023
Liked: Cleanliness, staff & service, amenities
The property was very convenient for our purposes. It's a bit dated however we were fully aware of this fact when booking.
The lovely lady in the reception on a Saturday afternoon was very helpful and great to deal with.
Carolyn
Stayed 1 night in Aug 2023
Response from Reservations on Aug 12, 2023
Thank you so much for your kind words we hope all our staff meet your needs and our Reservation managers are always there to help
Nice enough for a one night stay, clean and tidy close to a surf club for breakfast and a tavern for dinner. Reasonable price for a Friday night in that area.
Richard
Stayed 1 night in Aug 2023
Response from Receptionist on Aug 6, 2023
Thank you Richard we appreciate your comments and are pleased we met your needs for your stay. We hope to see you again
10/10 Excellent
Jacob
Aug 3, 2023
Jacob
Stayed 2 nights in Jul 2023
Response from Helen on Aug 24, 2023
Great score, thank you Jacob so glad you enjoyed your stay with us.