Browns at Broadbeach Motel

2.5 star property

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Photo gallery for Browns at Broadbeach Motel

Pool
Pool
Exterior
Economy Room, 1 Bedroom
Standard Room, 1 King Bed | Bathroom
Located in Mermaid Beach, Browns at Broadbeach Motel offers a tranquil retreat with an outdoor pool and laundry facilities. Stay connected with in-room WiFi, store your luggage safely, and enjoy the peaceful surroundings that previous guests have loved.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pet-friendly
  • Pool
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

Economy Room, 1 Bedroom

Highlights

Air conditioning
Refrigerator
TV
Separate bedroom
Microwave
Coffee/tea maker
  • 861 sq ft
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

Deluxe Room

Highlights

Private hot tub
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Separate bathtub and shower
2 bathrooms
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
Desk
  • 645 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
Desk
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
Desk
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Apartment, 2 Bedrooms

Highlights

Air conditioning
Refrigerator
TV
2 bedrooms
Microwave
Coffee/tea maker
Desk
  • 1291 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Basic Double Room Single Use, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Basic Room, Multiple Beds

Highlights

Air conditioning
Refrigerator
TV
Microwave
Coffee/tea maker
  • 215 sq ft
  • Sleeps 8
  • 2 Twin Beds, 1 Queen Bed and 2 Twin Bunk Beds
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About the area

Map
2591 Gold Coast Highway, 2591, Gold Coast, QLD, 4218

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Daily continental breakfast available for a fee: AUD 9 per person

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning

Policies

Property payment types

Important information

Property is also known as

Browns Broadbeach Mermaid Beach
Browns Broadbeach Motel Mermaid Beach
Browns Broadbeach
Browns Broadbeach Mermaid
Browns at Broadbeach
Browns at Broadbeach Motel Hotel
Browns at Broadbeach Motel Gold Coast
Browns at Broadbeach Motel Hotel Gold Coast

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Browns at Broadbeach Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 490 reviews
Rating 8 - Good. 188 out of 490 reviews
Rating 6 - Okay. 117 out of 490 reviews
Rating 4 - Poor. 58 out of 490 reviews
Rating 2 - Terrible. 35 out of 490 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. Close to Surfers Paradise, Broad Beach and Pacific Fair. Unfortunately there is a construction of a high rise so work commences at 6.30 with a lot of banging and construction work. I know it's not their fault but it wasn't a peacefully stay. Work did cease at 2.00 though.
Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
ok if you like sharing with cockroaches - yep needs pest control desperately. Rude receptionist, car park suitable for VERY small car overall give it 2 out of 10 ! 2 only for location ! NEVER again and do NOT recommend to anyone........
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Well it was cheap, very spacious room and was clean upon moving in. However when it comes to cleaning the rooms that is another issue. Because I got it at a discounted price they flatly refused to clean the room, as their exact words were for the price your paying no. Now the shower was great ( Not ) , I went and asked why the shower all of a turns freezing cold , oh there all like that , unbelievable. Went to the office on the Saturday to get some toilet paper, guess what the office was closed all weekend. So off to the shops I go , the wifi however was very good. So if you’re after a cheap place to stay , where you fend for yourself this is the place for you.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Proximity to convention centre & Pacific Fair was great. Motel is a little tired, but great value.
Stayed 1 night in Mar 2020

10/10 Excellent

Stephen, Melbourne Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, the rooms were pretty basic but had all the requirements for my stay
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Sharon, Newcastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to find, convenient location and close to other attractions.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
enjoyed the vicinity close to everywhere we wanted to go. would come again for a longer stay - car parking tight for larger cars so that is the only crit I would give
Stayed 2 nights in Jan 2020

8/10 Good

Andrrw

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 3 nights in Jan 2020

6/10 Okay

Rose

Liked: Cleanliness, staff & service
Old but Ok No oven in the kitchen and a small Fridge
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price are both excellent. The staff are friendly and helpful. Be advised that at time of review (January 2020) there is major construction work going on in the adjacent lot which may wake you up, and noisy neighbouring guests are very audible and may keep you awake. You may want some sort of earplugs if you are not a heavy sleeper. The property is a little dated but in reasonable condition.
Stayed 5 nights in Jan 2020

6/10 Okay

TPham

Liked: Cleanliness, staff & service
Motel is Close to beach,shopping center... But there is no lift in this motel.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in was done very smoothly. Staff very cooperative and helpful.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
I liked how central it was to pacific fair and mini golf and the bus and tram lines. Pool was nice and relaxing of a night time, during the day it was too full of other guests to sit and relax. Didn’t like that the room didn’t have a ceiling light, made it hard if we wanted to eat in the lounge it wasn’t as light as I would have liked. Room was vacuumed once while we was there 13 days. And we had to ask why it hadn’t been done as we assumed it was apart of daily service. We had our suitcases and a bag or two on the ground, not in the way of anything and they said that was the reason they didn’t vacuum. Bathroom wasn’t vacuumed either because my long hair was still all over the floor the day we was due to leave. Aside from these small inconveniences the stay itself was good.
Stayed 12 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean place to stay.I am happy to stay maybe back again.
Stayed 1 night in Dec 2019

4/10 Poor

Meg, Queensland

Disliked: Cleanliness, staff & service
Had to clean the air conditioner upon arrival as it smelt strongly of dust and actually the filters needed scrubbing not just a rinse. Walls of shower dirty. Didn’t use the rattan couch as it looked and felt grimey. Couldn’t stand anything up in the fridge as all the door shelving were either missing or broken. On our last night we had a new neighbour and they partied til 3am. They had guests moving in and out of the property during this time and made so much noise as they did so. We could hear them running in the apartment, moving furniture around, drinking, yelling and bumping into walls. There is no advertised onsite manager to contact. And no way to either contact the managers by phone. We did try emailing the managers via the website and received no response whatsoever. Will never stay there again. Very disappointing
Stayed 4 nights in Dec 2019

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Mel, Gold Coast

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nothing as per online. We stayed for about 10 minutes before deciding we could not possibly stay there the night. The photos of the rooms are nothing like what is there (except perhaps the pool). That was only the beginning of the trauma. I do not think I'm actually allowed to post the other details online, plus no one wants to read that! We didn't want to see/experience it either!. I have asked for a refund and was advised they cannot assist as we purchased through a third party and they are not responsible for what photos are advertised. I will be taking this further. We went down the road and found other lovely accommodation (the owners/managers there said they often had people in our same position coming from there. That says a lot!).
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything -clean and tidy -but noisy with construction next door
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed. Staff were so friendly We really enjoyed our stay
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the property is directly adjacent to the highway, the room was remarkably quiet. Didn't use the pool though it did look inviting. Some small items were damaged or missing , most likely by previous guests, staff addressed any problem promptly.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This unit was in a great position for a night out at the star casino. Price was great. It needed some bedside lamps and the aircon was set at 17 which was a bit cold at night. There was no traffic noise.
Stayed 1 night in Nov 2019