1 King Bed with Sofabed, Efficiency, Nonsmoking
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Reviews of Quality Inn & Suites Glenmont - Albany South

2.5 out of 5
Quality Inn & Suites Glenmont - Albany South
15 Frontage Rd, Glenmont, NY

Reviews

7.2

Good

Rating 10 - Excellent. 110 out of 434 reviews" "
Rating 8 - Good. 146 out of 434 reviews" "
Rating 6 - Okay. 93 out of 434 reviews" "
Rating 4 - Poor. 33 out of 434 reviews" "
Rating 2 - Terrible. 52 out of 434 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Melinda

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The women at the front desk was rude and engaged in disgusting conversation in from my kids... horrific experience.. Do Not use this hotel!
Stayed 2 nights in May 2024

4/10 Poor

Lisa

Disliked: Property conditions & facilities
The refrigerator, microwave AND the TV were not in working order.
Stayed 2 nights in May 2024

4/10 Poor

Steven E

Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately there was construction going on next to the hotel which made it very noisy during the day. Older hotel, but clean. Friendly staff at front desk. Would stay again if I had to. Was in town for a concert at the MVP Arena. Close to arena.
Stayed 1 night in Apr 2024

2/10 Terrible

Dan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid $250 for a room/night, got in, and immediately, my daughter found bed bugs on the mattress. I checked out of the room approximately 20 minutes after checking in. I didn't stay in the room because of the bad bugs; they still didn't want to refund my money. Thieves!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Erinn

Stayed 1 night in Mar 2024

4/10 Poor

mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had an awful smell. Staff indifferent
Stayed 1 night in Mar 2024

2/10 Terrible

Jacqui

Travelled with family and small children, Travelled with pets
Disliked: Staff & service
Reserved a "pet friendly" room so my family could be warm during a power outage and when I got to the property they said it wasn't an approved room for a dog. And they didn't have any other rooms. And they refused to give me a refund.
Stayed 1 night in Mar 2024

8/10 Good

Sonya

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
A great place to stay! Very conveniently located fi downtown Albany. It’s pet friendly, free fast WiFi and close to restaurants. Have stayed several times.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a safe stopover on my drive.
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

Katherine, Sackets Harbor

Travelled with partner
This worked for what I needed!
Stayed 1 night in Feb 2024

6/10 Okay

Juaquadah

Liked: Staff & service
It’s Albany… don’t expect much
Stayed 1 night in Feb 2024

2/10 Terrible

Latoya

Disliked: Amenities
The room was filthy bathroom everything about this stay was horrible even the lady in the morning that serves breakfast was very rude .i won’t be back ever !!!
Stayed 3 nights in Jan 2024

2/10 Terrible

dave

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a room for 1 adult and was given a room with an adjoining door. Although I wouldn't typically have any issue with this, the adjoining door did not have a lock or any means to prevent someone in the other room from entering my room. A credit to the helpful front desk worker, I was given another room upon request.
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Bonita, Warren

Stayed 1 night in Dec 2023

6/10 Okay

Kate

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were stains on the pull out mattress and on the sheets provided for the mattress. There was a hole in the window and a crack in the bathroom sink.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked perfectly
We needed a last minute one-night stay to attend a wedding nearby. This place was perfect. Everything was clean, checkin was easy, the bed was comfortable and the iron worked. It was close to the highway and right on the route we needed to take. The facility is showing a little age and a few rough spots: we noticed aome peeling paint on the bathroom ceiling. Also, the surroundings are not picturesque. But neither of these things were a problem, especially given the price.
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, room comfort
In wall hvac unit cover was falling off and i needed to work on it, to get the cover on and the temperature knob to work.
Stayed 1 night in Nov 2023

10/10 Excellent

Karina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2023

8/10 Good

Dalila

Stayed 1 night in Nov 2023

8/10 Good

Donna, S Burlington

Stayed 1 night in Nov 2023

10/10 Excellent

Mila

Stayed 1 night in Nov 2023

6/10 Okay

SANDRA

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

David

Right off highway
Stayed 1 night in Oct 2023

10/10 Excellent

Liisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pool wasn’t in operation… otherwise great experience!
Stayed 1 night in Oct 2023

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything out of order. Terrible
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Druug smoking next door and 3 squad cars a working girl and her pimp were screaming at the next door room -RUN DO NOT STAY HERE
Stayed 3 nights in Sep 2023

2/10 Terrible

Amit

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and poorly maintained.
Stayed 2 nights in Sep 2023

6/10 Okay

Sherley

Liked: Cleanliness
Too noisy in early morning (truc running at 5:00)
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room has a big hole in wall,the mattress was ripped and stained, our a/c didn't work they were rude and it smelt musty and our shower was stained.
Stayed 1 night in Sep 2023

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the Albany area with helpful staff.
Stayed 1 night in Sep 2023

6/10 Okay

Justine

Liked: Cleanliness, staff & service
No nearby dining. Room was fine, but dated. Mildew in bathtub, toilet was uneven.
Stayed 1 night in Aug 2023

8/10 Good

Patrick, WOODBRIDGE

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Soumya, North Reading

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Amenities
There was a musty smell to the room, and peeling paint on the doors. Also, the layout of the room seemed very strange the bathroom seemed as big as the room itself.
Stayed 1 night in Jul 2023

6/10 Okay

Shannon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms were not as clean as I expected.
Stayed 3 nights in Jul 2023

8/10 Good

Andrij

Liked: Cleanliness, staff & service
Nice staff. Drab decor. Smell of smoking everywhere.
Stayed 1 night in Jul 2023

8/10 Good

Alan, BRONX

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, friendly staff
Stayed 1 night in Jul 2023

6/10 Okay

Peter, Burlington

Basic hotel next to demolished old diner area. Room and bathroom were pretty good size. Rooms show their age but okay quiet hotel if just need a place to sleep. Breakfast was good basic and plentiful.
Stayed 2 nights in Jul 2023