Title: Emerald Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Emerald Hotel This eco-certified hotel combines nature-inspired luxury with convention center convenience, offering travelers a sustainable retreat in a prime location. ## Photo gallery for Emerald Hotel ![Executive Suite, River View - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/d21d9054.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 2 Bedrooms | Living area - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/acee51f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, pool umbrellas, sun loungers - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/f322f110.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, River View - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/c3d68d55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Emerald Hotel (Gisborne)](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/11b96a0e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Connected to the convention center, Emerald Hotel offers an eco-friendly stay with practical amenities. Guests enjoy a seasonal pool, business center, WiFi, easy luggage storage, a sunlit terrace, and consistently helpful staff. ## Reviews 8.0 Very good ## Popular amenities - Pool - Free WiFi - Air conditioning - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Feb. 10 - Feb. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 11 - Feb. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Suite, 1 King Bed ![Premium bedding, pillowtop beds, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/125c95ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 King Bed 8.0 Very good 33 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Premium bedding Separate bedroom Pillowtop bed - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, Pool View ![Premium bedding, pillowtop beds, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Pool View 7.6 Good 16 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Pillowtop bed Premium bedding - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Suite, River View ![Premium bedding, pillowtop beds, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/9696136f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, River View 8.4 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Pillowtop bed Premium bedding - River view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Junior Suite ![Premium bedding, pillowtop beds, desk, blackout drapes](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/6a3f8217.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 7 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Pillowtop bed Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Executive Apartment ![Executive Apartment](https://images.trvl-media.com/lodging/3000000/2600000/2598800/2598719/4596f64c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Pillow menu Blackout drapes/curtains Pillowtop bed Premium bedding - Sleeps 5 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGisborne-Hotels-Emerald-Hotel.h2598719.Hotel-Information) ## About the area Located on a river, Emerald Hotel is in Gisborne Central neighborhood and is connected to the convention center. Tairawhiti Museum and East Coast Museum of Technology are cultural highlights, and some of the area's activities can be experienced at Longbush Wines and Gisborne Harbour. Gisborne i-SITE Mini Golf and Titirangi Reserve are also worth visiting. Discover the area's water adventures with kayaking, windsurfing, and sailing nearby, or enjoy the great outdoors with ecotours. [Visit our Gisborne travel guide](https://www.expedia.ca/Gisborne.dx1327) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.66783%2C178.02770&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QxQlKhiR4T0psBCURwQ6qZxAX2Q=) 13 Gladstone Road,Gisborne 4040, Gisborne, 4040 ### What's nearby - Gisborne Wine Centre 5 min walk \- 0.5 km - Gisborne Harbour 6 min walk \- 0.6 km - Tairawhiti Museum 8 min walk \- 0.7 km - Te Poho-o-Rawiri Meeting House 16 min walk \- 1.4 km - Eastwoodhill Arboretum 17 min walk \- 1.5 km ### Getting around - Gisborne (GIS) 7 min drive ### Restaurants - Burger King 10 min walk - Curbside Kitchen 2 min drive - Tatapouri Fishing Club 5 min walk - Columbus 9 min walk - Raglan Roast 8 min walk ## About this property ### Emerald Hotel Luxury hotel located in Gisborne Central Emerald Hotel provides amenities like a terrace and a business center. Guests can connect to free in-room WiFi. Other perks include: - A seasonal outdoor pool along with sun loungers and pool umbrellas - Free self parking - An electric car charging station, a front-desk safe, and luggage storage - Meeting rooms, an elevator, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All guestrooms at Emerald Hotel feature thoughtful touches such as premium bedding and pillow menus, in addition to amenities like free WiFi and air conditioning. More amenities include: - Pillowtop mattresses and free cribs/infant beds - Bathrooms with separate tubs/showers and free toiletries - 40-inch flat-screen TVs with digital channels - Coffee/tea makers, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![1 Bedroom Suite | Terrace/patio](https://images.trvl-media.com/lodging/10000000/9630000/9625600/9625565/2b7cc890.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikanae Beach Motel Awapuni - Parking included - Free WiFi - Air conditioning - Laundry 8.6 Excellent 364 reviews CA $105 CA $121 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=9625565&PinnedHotelID=9625565&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9627200/9627200/19788086.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pacific Harbour Motor Inn, Gisborne Gisborne Central - 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Parking included - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 83 reviews CA $110 CA $127 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9679632&PinnedHotelID=9679632&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/14000000/13300000/13291800/13291800/ecb4e413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senator Motor Inn Gisborne Central - Parking included - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 155 reviews CA $193 CA $222 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=13291800&PinnedHotelID=13291800&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 9:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/10000000/9680000/9679600/9679544/3b83b33c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikanae Beach TOP 10 Holiday Park Awapuni - Pool - Kids pool - Waterslide - Parking included 8.4 Very good 219 reviews CA $163 CA $188 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9679544&PinnedHotelID=9679544&HadPinnedHotel=true®ionId=-1&adults=2) ![Compact Queen Studio](https://images.trvl-media.com/lodging/5000000/4040000/4032500/4032406/b096be8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Vista Gisborne Te Hapara - Free WiFi - Air conditioning - Laundry - Housekeeping 8.8 Excellent 211 reviews CA $131 CA $151 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4032406&PinnedHotelID=4032406&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=2598719&PinnedHotelID=2598719&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2598719,9625565,9627200,3533858,9624326) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Free covered self parking on site - Limited onsite self parking - Onsite parking includes off-street options ### Things to do - Seasonal outdoor pool ### Family friendly - In-room crib - Seasonal outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Business center - Conference space - Meeting rooms ### Outdoors - On a river - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 40-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The property charges 3 percent for credit card payments The front desk is open daily from 8:00 AM - 8:30 PM Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: NZD 150.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from November to March The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ### Property is also known as Emerald Gisborne Emerald Quality Hotel Gisborne Quality Emerald Gisborne Quality Hotel Emerald Quality Hotel Emerald Gisborne Quality Hotel Gisborne Emerald Hotel Gisborne Emerald Hotel Hotel Emerald Hotel Gisborne Emerald Hotel Hotel Gisborne ## Frequently asked questions ### Does Emerald Hotel have a pool? ### How much does it cost to stay at Emerald Hotel? ### Is Emerald Hotel pet-friendly? ### How much is parking? ### What time is check-in at Emerald Hotel? ### What time is check-out at Emerald Hotel? ### Where is Emerald Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Emerald Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 313 8 - Good 289 6 - Okay 125 4 - Poor 61 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### nicholas Dec 11, 2025 Liked: Cleanliness, property conditions & facilities Nice spot, handy to everything ##### nicholas Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Julia Nov 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, spacious clean room, central. ##### Julia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jeanean Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What is a nice place to stay very easy? Close to all Shops fantastic swimming pool if you’d like to swim clean and tidy. value for money ##### Jeanean Stayed 1 night in Dec 2025 ### 8/10 Good #### Stephen Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was quiet, clean and rooms were large. ##### Stephen Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ebony Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Quiet and the running water from the pool made it feel like we were far away ##### Ebony Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Fiona Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless and very big. Despite being the noisy room overlooking the street we had no issues with it. My only concern, lovely and friendly as they were was room service was too early and they walked in too soon to get to the door. A simple sign on the door to say we didnt need it would have helped. We would happily stay again. ![Walk along the riverside](https://a.travel-assets.com/ugc/hotel-reviews/a2634f6e-49fa-4d87-bc76-8988b22cb17f-1770120204411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walk along the riverside](https://a.travel-assets.com/ugc/hotel-reviews/bccc02ce-f252-4072-98e5-84c4f9e31cca-1770120204641.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walk along the riverside](https://a.travel-assets.com/ugc/hotel-reviews/e05c2849-3e1b-4499-91d7-b72468e2f251-1770120206412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fiona Stayed 7 nights in Jan 2026 ### 8/10 Good #### Niamh Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location, reasonably priced, very clean and spacious rooms. ##### Niamh Stayed 1 night in Sep 2025 ### 8/10 Good #### Richard Jan 7, 2026 Liked: Amenities Disliked: Cleanliness First room was not cleaned properly. The second room was a lot better and ideal for me and me whānau. The receptionist was a great help! ##### Richard Stayed 1 night in Jan 2026 ### 10/10 Excellent #### wang Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities This is my second time staying in the Emerald. Large space as always!Friendly staff as always! One thing to mention, I have left my SM Pad in the room! The friendly staff called me and told me how to arrange a return bag to collect the Pad! The hotel kept my pad safe for a few days until I completed my trip to arrange for the return bag to collect it! Much appreciated! ##### wang Stayed 1 night in Dec 2025 ### 6/10 Okay #### Tina Jan 6, 2026 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Staff courteous. Room looked nice. One bed I was unsure if it had been made with fresh sheets. Fridge had nit been cleaned out from previous guest. Mismatched crockery and cutlery. Would have expected better for the cost ##### Tina Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Evaine Oct 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Balcony view was AMAZING!! STAFF were friendly..2 bedroom apartment was big enough for my 3 kids & very tidy!!! Thanks Emerald Hotel we will be back!!! \*\*\*\*star rating!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/00914b6a-6fe9-4087-aab1-fb28ecf0337e-1761613980040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f5c11c4f-9e41-404b-b74d-32279ed303d8-1761613981084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/127d5b00-d376-465c-87a5-ad7ccd767b7b-1761613980919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Evaine Stayed 2 nights in Oct 2025 ### 8/10 Good #### Andrew Sep 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Plenty of space in the rooms, great views overlooking the river with a large balcony and huge table, full size bath and huge bathroom with loads of counter space ![](https://a.travel-assets.com/ugc/hotel-reviews/8dd558d7-06e4-4192-b6b7-9c41ec973f06-1756798689218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/331d929b-c742-4c00-8088-7abf840ec18d-1756798680655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69acf21e-b123-4efb-9586-9886a469e0bd-1756798689686.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60561152-ddc0-4cf0-9f5c-59908f9e7b37-1756798685575.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrew Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Bryce Dec 20, 2025 Liked: Cleanliness Disliked: Amenities Shower leaking onto floor, towels used to mop up but not replaced. No coffee sachets on arrival however replenished after a phone call to advise. Kettle not working but again replaced. Room very tired and in need of a refresh but staff very helpful and polite. Pity no restaurant facilities. ##### Bryce Stayed 2 nights in Dec 2025 ### 8/10 Good #### Jeneene Oct 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is centrally located right in town. My huge room was Main Street facing. I couldn’t hear any traffic noise. The bed was the most comfortable and I wondered where I could get one for myself. The fair trade tea and coffee were nice. The reception staff member was lovely and helpful. The car park was tricky to understand but having my car in a safe lock up right in town was great. ##### Jeneene Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rochelle May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff are friendly and the service given was top notch. Room was nice and spacious. The view from the room was amazing also ##### Rochelle Stayed 1 night in May 2025 ### 10/10 Excellent #### ROCHELLE Mar 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved my stay alway a pleasure rooms are tidy staff are friendly and love the pool ##### ROCHELLE Stayed 1 night in Feb 2025 ### 6/10 Okay #### Anneliza Dec 28, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities Unfortunately, our stay had several issues. Parking was very poor, and the room was extremely noisy. Not all curtains were present, which affected privacy. There were also belongings left behind from the previous occupants, and the bath was extremely dirty—we had to clean it ourselves, and the cloth turned brown. The plunge still contained half-made coffee from a previous guest. Additionally, the room window would not close due to something being stuck in it, which we had to fix ourselves. On a positive note, the staff were generally friendly, especially the older male porter, who was very helpful and pleasant. ##### Anneliza Stayed 4 nights in Dec 2025 ### 8/10 Good #### Amanda May 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, great views, lovely check in staff. The only thing missing is the teaspoons for your cup of tea!!! ##### Amanda Stayed 1 night in May 2025 ### 10/10 Excellent #### Moana May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I was surprised at the size of the rooms—they were very generous. The decor could use an update, but for the price, it was very good. I definitely would stay again and recommend it to others. ##### Moana Stayed 1 night in May 2025 ### 2/10 Terrible #### Lisa Sep 14, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The location is great ##### Lisa Stayed 2 nights in Sep 2024 ### 8/10 Good #### Leanne May 10, 2025 Liked: Cleanliness, staff & service A lot cleaner than i thought as read the reviews. I would stay again ##### Leanne Stayed 2 nights in May 2025 ### 8/10 Good #### ? Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is spacious and the location is good. The staff is friendly. ##### ? Stayed 3 nights in Mar 2025 ### 8/10 Good #### Taryn Jun 5, 2025 Liked: Cleanliness, property conditions & facilities Close proximity to Tatapouri restaurant and central to city centre. Enjoyed walk down the street and people watching. City feels safe v ##### Taryn Stayed 2 nights in May 2025 ### 10/10 Excellent #### Chris Dec 8, 2024 High recommends for who want to stay overnight as the room is spacious n quiet. ##### Chris Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Pou Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved it - staff was amazing and accomodating for an early check in 10/10 ##### Pou Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Lisbon City Center](https://www.expedia.ca/5Star-Lisbon-City-Center-Lisbon-District-Hotels.s50-n6145189-0.Travel-Guide-Filter-Hotels) > > [Luxury studio apartment in the heart of downtown Tacoma](https://www.expedia.ca/Tacoma-Hotels-Luxury-Studio-Apartment-In-The-Heart-Of-Downtown-Tacoma.h89516232.Hotel-Information) > > [Hotels near Century City](https://www.expedia.ca/Century-City-Hotels.0-l553248621569948753-0.Travel-Guide-Filter-Hotels) > > [Ski Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels-Ski-Hotel.0-0-d121931-tSkiHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Quimperle](https://www.expedia.ca/Quimperle-Hotels.d6023376.Travel-Guide-Hotels) > > [Hotels in Amantea](https://www.expedia.ca/Amantea-Hotels.d6034875.Travel-Guide-Hotels) > > [Inns Monroe](https://www.expedia.ca/Monroe-Inns.d8674-aaInns.Travel-Guide-Accommodation) > > [Hotels in Saint-Viance](https://www.expedia.ca/Saint-Viance-Hotels.d6049228.Travel-Guide-Hotels) > > [Hotels with Kitchenettes in Punta Gorda](https://www.expedia.ca/Punta-Gorda-Hotels-Hotels-With-Kitchenettes.0-0-d9394-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-All-Inclusive-Hotel.0-0-d178276-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Treasure Island - TI Las Vegas Hotel & Casino](https://www.expedia.ca/Las-Vegas-Hotels-TI-Treasure-Island-Hotel-And-Casino.h15930.Hotel-Information) > > [Hotels with a Pool in Kihei](https://www.expedia.ca/Kihei-Hotels-Hotel-With-Pool.0-0-d9304-tHotelwithPool.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Sharm El Sheikh (SSH) to Dubai (DXB)](https://www.expedia.ca/lp/flights/ssh/dxb/sharm-el-sheikh-to-dubai) > > [Flights from San Francisco (SFO) to Bang Phli (BKK)](https://www.expedia.ca/lp/flights/sfo/bkk/san-francisco-to-bangkok) > > [Flights from Mississauga (YYZ) to Taiyuan (TYN)](https://www.expedia.ca/lp/flights/yyz/tyn/toronto-to-taiyuan) > > [Flights from Lucciana (BIA) to Fiumicino (FCO)](https://www.expedia.ca/lp/flights/bia/fco/bastia-to-rome) > > [Flights from Tlajomulco de Zúñiga (GDL) to Dorval (YUL)](https://www.expedia.ca/lp/flights/gdl/yul/guadalajara-to-montreal) > > [Flights from Québec City (YQB) to St. George's Parish (BDA)](https://www.expedia.ca/lp/flights/yqb/bda/quebec-to-st-georges) > > [Flights from Green Cove Springs](https://www.expedia.ca/lp/flights/6051322/flights-from-green-cove-springs) > > [Flights from Ottawa (YOW) to Liverpool (LPL)](https://www.expedia.ca/lp/flights/yow/lpl/ottawa-to-liverpool) ### Cars ### Packages > [Austin Vacations](https://www.expedia.ca/Austin.d178234.Destination-Travel-Guides) > > [Kensington High Street](https://www.expedia.ca/Kensington-High-Street-Kensington.d6145129.Vacation-Attraction) > > [Royal George Theatre](https://www.expedia.ca/Royal-George-Theatre-Old-Town-Historic-District.d553248621562268595.Vacation-Attraction) ### General > [Visit Dogenzaka](https://www.expedia.ca/Tokyo-Dogenzaka.dx6347925)