Title: Hotel Royal Penang - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Royal Penang Hotel Royal Penang offers a peaceful downtown retreat with a garden and outdoor pool, plus a sauna to help travelers unwind after exploring George Town ## Photo gallery for Hotel Royal Penang ![Premier Suite | View from room - Hotel Royal Penang (George Town)](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/5ed0df85.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Royal Penang (George Town)](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/84ee1d19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment Suite | View from room - Hotel Royal Penang (George Town)](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/e6386e92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment Suite - Hotel Royal Penang (George Town)](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/6a1f508b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool - Hotel Royal Penang (George Town)](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/94547c6c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Downtown George Town, this tranquil hotel offers a garden, outdoor pool, sauna, and gym. The Grove Brasserie serves breakfast and lunch. Free WiFi and dry cleaning services add convenience. ## Reviews 7.0 Good ## Popular amenities - Pool - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Dec. 25 - Dec. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 26 - Dec. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=7975&PinnedHotelID=7975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Apartment Suite ![Apartment Suite](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/6a1f508b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Hair dryer Bathrobes - 753 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/45768917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Deep soaking bathtub Hair dryer Eco-friendly toiletries Bidet - 269 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Room ![Premier Room](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/f71dc689.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Air conditioning Connecting rooms available TV 2 bedrooms Deep soaking bathtub Hair dryer Eco-friendly toiletries Bidet - 269 sq ft - 2 bedrooms - City view - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/22890cfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds TV Deep soaking bathtub Hair dryer Eco-friendly toiletries Bidet - 269 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/8000/7975/abb187eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Bathrobes Bidet - 581 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Executive lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101570000/101564300/101564233/4badd21f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Penang Marriott Hotel Downtown George Town - Pool - Kids pool - Parking included - Free WiFi 9.6 Exceptional 106 reviews CA $215 CA $236 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/George-Town-Hotels-Penang-Marriott-Hotel.h101564233.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/111000000/110650000/110649100/110649057/w3997h2667x0y0-b453c71b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Iconic Marjorie Hotel, Penang, A Tribute Portfolio Hotel Bayan Lepas - Pool - Kids pool - Parking included - Free WiFi 10.0 Exceptional 15 reviews CA $151 CA $168 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/George-Town-Hotels-Iconic-Marjorie-Hotel.h110649057.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580300/1580286/d07b8dae_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Penang Bayan Lepas - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 967 reviews CA $86 CA $106 total includes taxes & fees Jan 6 - Jan 7, 2026 [](https://www.expedia.ca/George-Town-Hotels-AC-Hotel-By-Marriott-Penang.h1580286.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102190000/102188200/102188111/886bdc82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Executive Apartments, Penang Downtown George Town - Pool - Kitchen - Washer - Dryer 10.0 Exceptional 11 reviews CA $236 CA $259 total includes taxes & fees Jan 16 - Jan 17, 2026 [](https://www.expedia.ca/George-Town-Hotels-Marriott-Executive-Apartments.h102188111.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/55000000/54630000/54625400/54625396/551b76a3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Penang Downtown George Town - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 177 reviews CA $135 CA $150 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/George-Town-Hotels-Courtyard-By-Marriott-Penang.h54625396.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Deluxe Triple Room](https://images.trvl-media.com/lodging/123000000/122310000/122300200/122300114/eaabb517.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swing & Pillows at Penang Road Downtown George Town - Free WiFi - Parking available - Housekeeping CA $41 CA $49 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/George-Town-Hotels-Swing-Pillows-At-Penang-Road.h122300114.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) Ad ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/123000000/122160000/122156700/122156615/a1951954.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swing & Pillows at Beach Street Downtown George Town - Free WiFi - Housekeeping CA $49 CA $58 total includes taxes & fees Jan 18 - Jan 19, 2026 [](https://www.expedia.ca/George-Town-Hotels-Swing-Pillows-At-Beach-Street.h122156615.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=6023813&destination=George Town&destType=MARKET&latLong=5.415068,100.334655&searchId=c9c9877a-2831-4a87-8df6-726354c8f9bd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Hotel-Royal-Penang.h7975.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGeorge-Town-Hotels-Hotel-Royal-Penang.h7975.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C5.42194%2C100.32548&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C1JvVqhkazNcxbYLoLYsIdHsqRs=) No. 3 Jalan Larut, George Town, Penang, 10050 #### What's nearby - Gurney Drive \- 12 min walk \- 1.1 km - Cheong Fatt Tze Mansion \- 12 min walk \- 1.1 km - Gleneagles Penang Medical Centre \- 12 min walk \- 1.1 km - KOMTAR \- 12 min walk \- 1.1 km - Georgetown UNESCO Historic Site \- 14 min walk \- 1.2 km #### Getting around - Penang Sentral - 31 min drive - Penang Intl. Airport (PEN) - 31 min drive #### Restaurants - ‪Noble Season Chinese Restaurant - ‬2 min walk - ‪SiTigun - ‬2 min walk - ‪Seong Huat Street Art Cafe (祥發美食壹家) - ‬1 min walk - ‪辉记大排挡 - ‬1 min walk - ‪Yi Bing Qing Fish Head Steamboat - ‬2 min walk ## About this property ### Hotel Royal Penang Upscale family-friendly hotel near Gurney Drive Located close to KOMTAR, Hotel Royal Penang provides a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Grove Brasserie, offers breakfast and lunch. In addition to a gym and a business center, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool and a children's pool - Limo/town car service, buffet breakfast (surcharge), and bike rentals - Self parking (surcharge), an electric car charging station, and a vegetable garden - Multilingual staff, tour/ticket assistance, and a front-desk safe Room features All 237 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep soaking tubs - TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Luxury Villa, 1 Bedroom, Private Pool](https://images.trvl-media.com/lodging/119000000/118670000/118660100/118660030/dcf01af0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bertam Wellness Spa & Villas - A Member of Small Luxury Hotels of the World Kepala Batas - Pool - Spa - Parking included - Free WiFi CA $1,018 CA $1,103 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=118660030&PinnedHotelID=118660030&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3880000/3874800/3874774/53aea316.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eastin Hotel Penang Bayan Lepas - Pool - Spa - Kids pool - Parking included 8.2 Very good 713 reviews CA $122 CA $137 total includes taxes & fees Dec 26 - 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Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=110540585&PinnedHotelID=110540585&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/55000000/54630000/54625400/54625396/8679b8c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Penang Downtown George Town - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 177 reviews CA $135 CA $150 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=54625396&PinnedHotelID=54625396&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Self parking on site (surcharge) - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee: MYR 30 to 80 per person - A bar/lounge - A restaurant ### Restaurants on site - Grove Brasserie ### Things to do - Bicycle rentals - Children's pool - Gym - Outdoor pool - Sauna ### Family friendly - Babysitting - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 20 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:30 PM; Check-in end time: 11:00 PM Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MYR 100.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MYR 3.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MYR 30 to 80 per person - Airport shuttle fee: MYR 100 per vehicle (one-way) - Rollaway bed fee: MYR 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Penang Royal Hotel Royal Penang Penang Hotel Royal Penang Royal Penang Royal Hotel Royal Hotel Penang Royal Penang Royal Penang Hotel Hotel Royal Penang George Town Hotel Royal Royal Penang George Town Hotel Royal Penang Hotel Hotel Royal Penang George Town Hotel Royal Penang Hotel George Town ## Frequently asked questions ### Does Hotel Royal Penang have a pool? ### Is Hotel Royal Penang pet-friendly? ### How much is parking? ### What time is check-in at Hotel Royal Penang? ### What time is check-out at Hotel Royal Penang? ### Does Hotel Royal Penang provide a shuttle to the airport? ### Where is Hotel Royal Penang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Royal Penang Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Location ### 7.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 71 8 - Good 249 6 - Okay 184 4 - Poor 76 2 - Terrible 27 ## Reviews ### 8/10 Good #### Verified traveller Jul 25, 2020 Great location ##### Verified traveller Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Stephen Jan 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good comfortable and friendly An enjoyable stay. The reception staff are very helpful and I feel I must also make a positive mention of the housekeeping. the breakfast had a good spread and the hotel is handy for lots of eating places. The hotel evening buffet is very good value. ##### Stephen Stayed 4 nights in Dec 2019 ### 2/10 Terrible #### Lea Jan 3, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Veloittavat ylimääräisiä kuluja,huoneluokka väärin ja kun huone vaihdettiin oikeaan luokkaan,saatiin tilalle todella paljon vanhempi ja kulahtaneempi huone. Huonesiivous piti joka kerta soittaa erikseen paikalle kun ei neljään mennessä iltapäivällä oltu käyty yhtenäkään päivänä. Ei käsipyyhkeitä,jotka luulisi olevan automaattisesti jopa yhden tähden hotellissa. ##### Lea Stayed 6 nights in Dec 2019 ### 8/10 Good #### Seetha Jan 1, 2020 Liked: Cleanliness, room comfort Disliked: Staff & service #### short overnight stay. Lagila lounge was advertised with special drink promotion and we were looking forward to have a drnk and relax. At 1130pm it was apparently closed and there were no staff there. Place was dark and empty. No wonder the hotel cannot generate revenue! When it was the Sheraton, it was lively and it had atmosphere and vibrancy. The room was very comfortable and clean. Hotel is very calm and quiet. ##### Seetha Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 31, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Comfortable stay Clean and comfortable room and bed, efficient check in, value for money. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Ayu Dec 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort and relax Great for relax ##### Ayu Stayed 1 night in Dec 2019 ### 4/10 Poor #### Shankar, Auckland Dec 24, 2019 Liked: Staff & service Disliked: Property conditions & facilities Disappointed believeIng this is a 4 star hotel, but this hotel will qualify for 2 stars Or less due to the toilet and bathroom conditions. We have booked 2 rooms but have to change rooms due to the cleanness of the bedsheets in both rooms. Although we were given connecting room in a different floors toilets and bathrooms in all rooms are very bad due to its age. The room we stayed for remaining 4 nights has cracked vanity top, water leaking on the floor through the cracks I believe management is well aware of the conditions of the rooms, and ignoring. I will not recommend this hotel to anyone unless the major renovation is done. I do have pictures and videos of the rooms. We wasted over 2,500 RM for 2 rooms. Keep the cool and to enjoy our 5 days holiday in Penang we decided to continue to stay here. Keep away from this hotel!! ##### Shankar Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 12, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent hôtel ! Seuls petits bémols : la piscine était un grand jacuzzi, oû des enfants se baignant tout habillés (religion oblige) occupaient les lieux en permanence. L'hôtel était un peu excentré, mais je l'avais choisi pour sa piscine, sans pouvoir en profiter. Un immense food court et un centre commercial tout près. ##### Verified traveller Stayed 6 nights in Dec 2019 ### 6/10 Okay #### Bengt Nov 16, 2019 Liked: Cleanliness, staff & service #### OK, men ... Ett stort hotell med tydlig inriktning på lokala resenärer. Vi var i stort sett de enda europeiska gästerna. Frukosten var därefter - första hotellet som inte ens har ost på frukostbuffén! Rummet ok men varför jättetjocka madrasser när det känns som att ligga på en planka? Sängarna i Sydostasien är visserligen oftast hårda men dessa tar priset. ##### Bengt Stayed 3 nights in Nov 2019 ### 4/10 Poor #### Verified traveller Oct 22, 2019 Disliked: Cleanliness, amenities Likes: The location was good as it was close to many eateries and tourist sites. The hotel's dinner buffet was very good but the lunch buffet was disappointing. The pool area was quite good. Reception & dining staff were pleasant. Dislikes: The whole hotel needs major refurbishing. Bathroom tiles were full of mold, bath tub chipped in many places. Only 1 hand towel was provided when we asked for 2, it was taken away the next day and not replaced. Cleaning staff need more training. Sink in bathroom badly situated therefore water leaked onto floor which made it slippery and dangerous. We asked for it to be fixed twice but was never resolved. The cleaning staff instead put a floor towel to cover up the puddles. Bed was hard and pillows harder. Towels were paper thin. ##### Verified traveller Stayed 6 nights in Oct 2019 ### 2/10 Terrible #### Verified traveller Aug 3, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Very poor maintenance, especially the bathroom. Shower curtain dirty, walls need fresh coats of paint, bathroom tiles need to be cleaned, esp in between the tiles; black stains. Tap head to change water flow from shower to bathtub & vice versa not working. Room carpets don't appear clean & room feels gloomy. Overall room was depressing! ##### Verified traveller Stayed 3 nights in Jul 2019 ### 4/10 Poor #### Verified traveller Jul 31, 2019 Disliked: Staff & service The toilet shower tap is okd and leaking ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller Jul 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Propreté générale correcte, les équipements sont un peu vieillissants ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Verified traveller Jul 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel and good location Recommended 👌 ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Masaru Jul 21, 2019 Disliked: Cleanliness, staff & service Breakfast is terrible. Even 7:00 nobody took care of egg plates. Food is warmed up ##### Masaru Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### TAI WAI May 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Overall is good, my room at 52/F, good view at day and night, near Twins Tower, near LRT station ##### TAI WAI Stayed 2 nights in May 2019 ### 4/10 Poor #### Florence May 1, 2019 Disliked: Staff & service #### Not recommended to stay Hotel is old and understaffed. Room was not cleaned the next day till after 2 telephone calls. Breakfast was not nice and the staff were new and ignorant. ##### Florence Stayed 2 nights in Apr 2019 ### 8/10 Good #### Verified traveller Apr 26, 2019 Disliked: Cleanliness, property conditions & facilities #### 古いが、利便性は良い 古いホテルで、設備の古さも否めない。ロケーションは良く、ジョージタウンの古い町並み、レストラン、お店も近くにある。 ##### Verified traveller Stayed 3 nights in Apr 2019 ### 6/10 Okay #### YUSUKE Apr 25, 2019 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### 古い すごく良い部屋をあてがっていただいたのですが、ホテル全体が古かったです ##### YUSUKE Stayed 1 night in Apr 2019 ### 6/10 Okay #### Verified traveller Apr 2, 2019 Disliked: Amenities, property conditions & facilities ห้องพักกว้างขวาง ที่จอดรถสะดวก พนักงานต้อนรับดี อาหารเช้าพอทานได้ แอร์ไม่ค่อยเย็น ฝักบัวน้ำรั่วตลอดเวลา เก็บค่ามัดจำห้องพัก 50 RM./ห้อง พอเช็คเอ้า ได้คืนแค่ 24 RM./ห้อง ทั้งที่จ่ายเงินค่าที่พักเต็มจำนวน และไม่ได้ทำอะไรเสียหาย ##### Verified traveller Stayed 2 nights in Mar 2019 ### 8/10 Good #### Sam, Singapore Mar 22, 2019 Liked: Cleanliness, staff & service, property conditions & facilities Hotel located in Central of the George Town, convenience for those who stay at hotel Royal . ##### Sam Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Shane Feb 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great central location. Hotel staff were very helpful and friendly really enjoyed our stay in Penang. ##### Shane Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Y, Japan Feb 2, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort スーパーが近くにあり便利だった。 ##### Y Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller Jan 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities All was perfect except for the slight rumbling noise of the air cond return fan and poor quality room slippers. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Pasi, Ko Phangan Jan 29, 2019 Disliked: Cleanliness Hotelli oli muuten ihan mukava mutta huone siivous ei lupauksista huolimatta toiminut. ##### Pasi Stayed 6 nights in Jan 2019 ## Expedia's Latest Trends ### Hotels > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d6057821.Travel-Guide-Hotels) > > [Golf Hotels in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-Golf-Hotel.0-0-d213-tGolfHotel.Hotel-Filter-Destinations) > > [Hotels with Kitchenettes in Canmore](https://www.expedia.ca/Canmore-Hotels-Hotels-With-Kitchenettes.0-0-d10131-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [Hotels in Sault Ste. 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