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Stiemerheide - The Urban Hotel & Golf Retreat

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Luxury
4.5 star property
8.6

Excellent

Luxury hotel adjacent to a golf course

A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Stiemerheide - The Urban Hotel & Golf Retreat. For some rest and relaxation, visit the sauna. Be sure to enjoy lunch and dinner along with a Michelin star rated meal and French cuisine at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with a bar and a business center.

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Pet fee: EUR 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Stiemerheide - The Urban Hotel & Golf Retreat have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Stiemerheide - The Urban Hotel & Golf Retreat?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Stiemerheide - The Urban Hotel & Golf Retreat on Jun 1, 2026 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Stiemerheide - The Urban Hotel & Golf Retreat pet-friendly?

Yes, Stiemerheide - The Urban Hotel & Golf Retreat allows cats and dogs (limit 2 total). There's a fee of EUR 35.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Stiemerheide - The Urban Hotel & Golf Retreat?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Stiemerheide - The Urban Hotel & Golf Retreat?

Check-out is at 11:00 AM.

Where is Stiemerheide - The Urban Hotel & Golf Retreat located?

Situated in Genk, this luxury hotel is within 2 mi (3 km) of Spiegelven Golf Club, Europlanetarium Genk, and Karting Genk Horensbergdam. Genk Sundial Park and St. Martin's Church are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 132 reviews
Rating 8 - Good. 49 out of 132 reviews
Rating 6 - Okay. 21 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

Reviews

Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful place to stay if you enjoy a quiet atmosphere. The staff is so nice and I had an easy check in and check out.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay! A warm welcome at 03.00hrs check-in and guided to my room Would love to spend more time here on another trip
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing location but some improvement needed

The stay was wonderful, the location is perfect to take a rest, to reconnect with nature, to experience various sports like golf, swimming and walking... The hotel is quiet and the reception desk is helpful (nous avons eu un problème de remontée d'égouts/canalisation nauséabonde dans notre chambre et la réception nous a aussitôt changé de chambre). The restaurant is pretty nice (filet mignon was wonderful) but the 5 course menu is overrated (le plat eglefin avec ses gnocchi n'avait pas d'intérêt au plan gustatif - les fromages étaient vieux) with staff not really used to serve it (oubli d'un plat dans le service, apéritif servi 2 fois, sommelier antipathique et incapable de donner des indications sur un choix entre 2 vins pour accompagner le menu). We spent a nice week end there even if there is space for improvement on specific points (il y a des peloches de cheveux dans la piscine ...). many thanks !
Stayed 1 night in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, nice swimming pool close to restaurants golf
Stayed 1 night in May 2023
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but expensive breakfast

Lovely hotel. But it is in a quite isolated area. Breakfast is 30 euros extra - which I thought was a bit expensive
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Koenraad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgrad, really nice and spacious!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Vitaliy

Liked: Cleanliness, property conditions & facilities, room comfort

Front desk staff dont know what they're doing

At the check out hitel staff asking me to pay the full balance for done reason, reservation was fully paid only when booked.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Sergey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

the service and atmosphere did not meet expectatio

The receptionist was extremely unpolite and rude from the very beginning. She asked for my name three times, even though I had already repeated it clearly, and then insisted several times on how exactly the reservation was made, in a very unpleasant manner. Instead of being welcoming, her attitude felt dismissive and unprofessional. On top of this, the server in the restaurant refused to speak English, making the situation even more uncomfortable. To make matters worse, there was also a strange smell in the corridor, which added to the overall negative impression.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zwembad is top!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Ontbijt kost 25 euro. Daar kan ik niet tegenop eten, in de vroege ochtend. Dus maar overgeslagen. Kamer heeft maar één raam. Badkamer is heel erg klein. Hotel heeft weinig sfeer. Wel een bar, restaurant en buiten nog een 1* restaurant. Eten is niet goedkoop en blonk niet uit in kwaliteit.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ib

Liked: Cleanliness, staff & service, amenities
Venligt personale, fantastiske restauranter, smukke omgivelser.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uitstekende locatie om te fietsen
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Christoph

Liked: Cleanliness, staff & service, amenities
Es hat uns sehr gut gefallen, Minuspunkt. Wir hatten extra ohne Frühstück gebucht, bei Ankunft meinte der Herr dann Frühstück ist gratis, also am 1. Tag genutzt, und natürlich berechnet bekommen. Haben es dann für die anderen Tage storniert, da wir es einfach nicht brauchen, wäre kein Beinbruch, aber wir hatten extra noch darau hingewiesen dass wir ohne frühstück gebucht hätten, und er mehrfach meinte, nach seinen Unterlagen wäre es dabei. Ansonsten rundum ein schönes Hotel, ein schöner Aufenthalt
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijn hotel in groene omgeving met heerlijk bed

Mooi hotel op een groene plek (wel in de buurt van een doorgaande weg maar daar heb je geen last van. Heerlijk bed. Beetje vreemd dat er in de badkamer een raam zit naar de slaapkamer waardoor je vanuit je bed je reisgenoot ziet douchen. (Raam wel beetje geribbeld, maar je ziet toch alles). Ontbijt 28 euro. Aan de dure kant. Je kunt wel lekker buiten zitten met uitzocht op de golfbaan, maar eten geen 28 euro waard. Service in hotel is prima.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vakkert sted med høy komfort

Utsøkt komfort og service. Eneste minus var frokostbuffeten, som til en pris av 28€ burde ha inkludert et større utvalg av varmretter (stekte egg, omelett, bakte bønner o.l.)
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe je recommande vivement
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een prettig en rustig gelegen hotel. Vriendelijk personeel en prettige kamers
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
In het algemeen heel goed, en heel goede restaurants. Minpuntje was dat de douchegel leeg was, en na 2 keer gemeld te hebben (1 keer bij aankomst en 1 keer als we gingen dineren), nog steeds niet was bijgevuld. Spijtig als 1 nacht verblijft en dan 's morgens nog steeds geen douchegel hebt. Zou voor zo'n zaak toch niet mogen.
Stayed 1 night in May 2025
Verified

8/10 Good

Julek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel fort calme avec grande facilité de parking, mais fort retiré de la ville, ce qui incite à la relaxation. La piscine est super calme et agréable, le petit déjeuner est bon mais pas assez varié.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

KELLER

Liked: Cleanliness, property conditions & facilities, room comfort

Keller

Très belle établissement au calme dans environnement magnifique.Petit déjeuner très bien préparé.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil parfait, personnel agréable, hôtel très propre
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable, chambre calme et propre, repas consistant et excellen. Hotel de charme
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und gemütliches kleines Zimmer, sauberes Bad
Stayed 3 nights in Jul 2024