All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is conveniently located on the road to the castles and other attractions. After a morning there, we walked into old Fussen and enjoyed a walk by the river and enjoyed an amazing venison goulash at a local, 400 year old restaurant.
We were on the first floor, right alongside the main road. It was a bit noisy due to the traffic. It might be better on a higher floor.
The breakfast and dinner there were good
We stayed in Best Western hotel in January 2024 for two nights. Excellent hotel, great location, spotless clean , great breakfast, very freindly staff. The lady at the reception Lea is super helpful and very pleasant.
Highly recommend the hotel and we are definitely coming back 😀
There's a lot to like. It's a newer hotel with larger rooms for the price than many hotels in Germany, working a/c, usb ports in the room and a friendly and helpful staff who speak good English. The breakfast is good and my room had a kettle.
One thing I didn't like was that the a/c gets switched off in mid-October "because it is winter" as the front desk put it (although it was still warm outside during the day). Also, the hot water was slow to come through and the water pressure was low. The in-room safe is too small for a laptop.
Although it's an easy walk from railway station, guests should note that google is wrong to show the hotel on the west side of the road.
Paul
Stayed 3 nights in Oct 2023
Response from MI on Jan 8, 2024
Thank you for your feedback. We regret that not everything was to your satisfaction during your stay. We will discuss your criticisms and see what we can make better next time.
We stayed for two nights, and enjoyed our time immensely. All of the employees we encountered were friendly and accommodating, and the rooms were comfortable and clean.
This is a very nice hotel that is an easy 7-minute walk from the train station; no taxi needed. The staff is friendly and knowledgeable, especially about getting same-day tickets to the castles. I followed their advice and was able to get what I needed. They have a restaurant on site and they serve, for an extra cost, a nice breakfast buffet. The rooms are well-appointed and the beds are super comfortable.
Dale
Stayed 2 nights in Oct 2023
Response from MI on Oct 30, 2023
Thank you very much for the friendly feedback. We are pleased that you enjoyed your stay in our house. We would be happy to pass on your compliments to our employees.
Great costumer service at reception and at restaurant, excellent breakfast.
Spacious room, walking distance to train station.
Overall great experience!
Close to train station and the town centre. Staff were super friendly and rooms were spotless and well maintained. Breakfast is well worth the 11 euro price! Overall an excellent stay!
Wasn’t sure what to expect, I was thinking Best Western was more of a budget hotel. The Best Western Fussen is one of the nicest hotels I’ve ever stayed in. The front desk staff was very helpful and the heated floors in the bathroom made me want to spend more time in there!
Lynn
Stayed 2 nights in Aug 2023
Response from MI on Sep 19, 2023
Thank you for the positive feedback and your praise to our employees
Staff were great, friendly and informative. It’s not in the heart of Füsson however the walk is gentle with the train station and city around 10 min walk. Breakfast had a lot of variety, kids loved that they had hot milk, however missing syrup for waffles.
Krista
Stayed 1 night in Jul 2023
Response from MI on Jul 26, 2023
Thanks for your feedback. We will talk to our service manager for syrup.
Excellent stay for two nights. Hotel is close to the Fussen train station. A fully stocked bar and restaurant are available. The hotel has the best air conditioning in the rooms I have seen.
The hotel was lovely and the area was very quaint.
The rooms were comfortable and clean.
The restaurant on site was excellent for both supper and the breakfast.
My husband said they had the best bacon anywhere.
We had a wonderful quick stay! The man who checked is in, Mehmet, was a true delight; patient, kind, helpful, even funny. This was our 94th hotel stay this year and he was the best we’ve had. This hotel is perfectly situated- not exactly in the hustle bustle, but a 5 minute walk! The parking garage makes everything easy.
We would absolutely stay here again! Stayed one night at the best wester fussen to see the castle but fell in love with the town as well. Definitely recommend l!
We stayed one night in this property before our visit to the Schloss Neuschwanstein. It was conveniently located for that and had a parking garage. The staff were friendly but there was a misunderstanding at checkin about how our prepaid Expedia reservation worked - they were planning to charge us well. We sorted it with the help of a more experienced staff member but it all took longer than necessary. The room was bright and clean as was the restaurant. The breakfast was very good with a lot of variety. They had decaffeinated coffee but only instant - disappointing considering the number of people looking for that option. Nevertheless, I would stay again.
KARL
Stayed 1 night in May 2023
Response from MI on Jun 14, 2023
Thanks for your feedback. We are sorry for the misunderstanding. We learn every day.
The hotel was close enough to walk to and from the train station. We didn’t stay long enough to enjoy many of the amenities. It was a short can ride(15 euros or so) from Neuschwanstein Castle.
A lovely simple basic clean room with comfortable beds and has breakfast and parking available. Walkable from train station. Walkable to the castles if someone doesn’t mind a 3-4km walk. Plenty of shopping up the street in the old town and a grocery store (likely more than one) within 5 mins.