Title: Inselhotel Faakersee - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6123464&destination=Finkenstein+am+Faaker+See%2C+Carinthia%2C+Austria&selected=76333506&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Inselhotel Faakersee Tranquility awaits at this lakeside retreat where guests can indulge in rejuvenating spa treatments or soak up sunshine from the scenic waterfront dock ## Photo gallery for Inselhotel Faakersee ![Private beach - Inselhotel Faakersee (Finkenstein am Faaker See)](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/57f860f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Inselhotel Faakersee (Finkenstein am Faaker See)](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/e1b76750.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna - Inselhotel Faakersee (Finkenstein am Faaker See)](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/14a7397d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 30 per person) - Inselhotel Faakersee (Finkenstein am Faaker See)](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/6dcb3b69.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free toiletries, hair dryer, bathrobes, slippers - Inselhotel Faakersee (Finkenstein am Faaker See)](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/34b72c29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Inselhotel Faakersee sits by the water, offering a peaceful escape with garden grounds and a relaxing spa. Start your day with a breakfast buffet, then lounge on the sun-warmed terrace or use in-room WiFi to plan explorations of nearby attractions. ## Reviews 7.4 Good ## Popular amenities - On private beach - Spa - Pet friendly - Free WiFi - Restaurant - Breakfast available ## Room options ### Check availability for these dates Tonight [Apr. 1 - Apr. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 2 - Apr. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 12 of 12 rooms ### View all photos for Standard Double Room, 1 King Bed, Non Smoking, Lake View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/4959f182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Non Smoking, Lake View - Lake view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room, 1 King Bed, Non Smoking, Garden View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/4959f182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Non Smoking, Garden View - Garden view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room, 1 King Bed, Non Smoking, Lake View ![Superior Double Room, 1 King Bed, Non Smoking, Lake View | Living area](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/799fdf44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 King Bed, Non Smoking, Lake View - Lake view - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Traditional Double Room, 1 King Bed, Non Smoking, Lake View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/c982e151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Double Room, 1 King Bed, Non Smoking, Lake View - Lake view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Comfort Double Room, 1 King Bed, Non Smoking, Lake View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/c982e151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, 1 King Bed, Non Smoking, Lake View - Lake view - 269 sq ft - Sleeps 2 - 1 King Bed ### Deluxe Double Room, 1 King Bed, Balcony, Lake View - Lake view - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Exclusive Double Room, 1 King Bed, Balcony, Lake View ![Exclusive Double Room, 1 King Bed, Balcony, Lake View](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/b79cfa13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, 1 King Bed, Balcony, Lake View - Lake view - 312 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Classic Suite, 2 Bedrooms, Non Smoking, Lake View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/e983b8f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Bedrooms, Non Smoking, Lake View - Lake view - 409 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Family Room, 1 Bedroom, Non Smoking, Lake View ![Family Room, 1 Bedroom, Non Smoking, Lake View](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/d5bbfd0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom, Non Smoking, Lake View - Lake view - 409 sq ft - Sleeps 3 - 1 King Bed and 1 Twin Bed ### View all photos for Comfort Suite, 1 Bedroom, Balcony, Lake View ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/cd3f364c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite, 1 Bedroom, Balcony, Lake View - Lake view - 377 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Junior Suite, 1 Bedroom, Balcony, Lake View ![Junior Suite, 1 Bedroom, Balcony, Lake View](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/67a94ff2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Balcony, Lake View - Lake view - 377 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Twin Bed ### View all photos for Standard Single Room, 1 Twin Bed, Non Smoking, Garden View ![Standard Single Room, 1 Single Bed, Non Smoking, Garden View](https://images.trvl-media.com/lodging/77000000/76340000/76333600/76333506/1b06d24e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Twin Bed, Non Smoking, Garden View - Garden view - 151 sq ft - Sleeps 1 - 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFinkenstein-Am-Faaker-See-Hotels-Inselhotel-Faakersee.h76333506.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFinkenstein-Am-Faaker-See-Hotels-Inselhotel-Faakersee.h76333506.Hotel-Information) ## About the area Located in Finkenstein am Faaker See, Inselhotel Faakersee is near a train station and on a private beach. Kaernten Therme and Villach Alpine Arena are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Rosegg Animal Park and Labyrinth Rosegg. Sommerrodelbahn Ossiacher See and Besna Pehta are also worth visiting. [Visit our Faak am See travel guide](https://www.expedia.ca/Faak-Am-See.dx6085443) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.57471%2C13.92019&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YlrGjydx5l3v3fxbBvQsY-8OAJw=) Inselweg 10, Finkenstein am Faaker See, Kärnten, 9583 ### What's nearby - ![aerial view of the lake ossiach - ossiachersee from the gerlitzen mountain near villach, austria.](https://images.trvl-media.com/place/6055882/1197be34-16c9-48d5-9e1a-4e2b90210924.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ossiacher Lake 20 min drive \- 15.9 km - ![Lake Bled](https://images.trvl-media.com/place/6119818/d64ed6bc-4963-4a1d-9850-66011766b3a4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bled 48 min drive \- 45.3 km - Lake Faak 1 min walk \- 0.1 km - Kaernten Therme 19 min drive \- 13.2 km - Villach Main Square 23 min drive \- 14.2 km ### Getting around - Faak am See Station 20 min walk - Klagenfurt (KLU-Woerthersee) 40 min drive ### Restaurants - Der Tschebull, Gastwirtschaft 9 min drive - Milo Restaurant Café Bar 10 min drive - Harry's Farm 11 min drive - Kirchenwirt 11 min drive - Mykonos 8 min drive ## About this property ### Inselhotel Faakersee Upscale hotel by the lake You can look forward to a terrace, a garden, and a playground at Inselhotel Faakersee. Treat yourself to a massage at the onsite spa. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance - Wedding services and a dock Room features All guestrooms at Inselhotel Faakersee offer comforts such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Other amenities include: - Bathrooms with tubs or showers and children's robes - 40-inch flat-screen TVs with satellite channels - Wardrobes/closets, balconies, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/45000000/44940000/44933100/44933016/cf4e5b86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garner Hotel Klagenfurt Moser Verdino by IHG Klagenfurt am Woerthersee - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 445 reviews CA $111 CA $155 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=44933016&PinnedHotelID=44933016&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/48000000/47070000/47062200/47062190/038925e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bergbude Finkenstein am Faaker See - Breakfast included - Pet friendly - Parking included - Free WiFi 9.0 Wonderful 164 reviews CA $121 CA $140 total includes taxes & fees Apr 18 - Apr 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=47062190&PinnedHotelID=47062190&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/20000/15700/15686/ffa00b69.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sandwirth Klagenfurt am Woerthersee - Spa - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 500 reviews CA $176 CA $203 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15686&PinnedHotelID=15686&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/68000000/67120000/67115400/67115358/fafa9539.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apart of me Klagenfurt Klagenfurt am Woerthersee - Pet friendly - Free WiFi - Air conditioning - Parking available 9.8 Exceptional 63 reviews CA $117 CA $205 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=67115358&PinnedHotelID=67115358&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/60000000/59360000/59353400/59353397/w2865h2160x0y0-f165c64c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Villach Villach - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 340 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=59353397&PinnedHotelID=59353397&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/88000000/87370000/87361300/87361276/812ea68e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### harry’s home Villach Villach - Pet friendly - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 209 reviews CA $139 CA $160 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=87361276&PinnedHotelID=87361276&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/12000000/11970000/11965400/11965313/70d2dd59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Goldenes Lamm Villach - Spa - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 21 reviews CA $177 CA $202 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=11965313&PinnedHotelID=11965313&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1420000/1418900/1418879/3f0a8f8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Speckbacher Hof Gnadenwald - Pool - Hot tub - Spa - Pet friendly 9.0 Wonderful 58 reviews CA $360 CA $405 total includes taxes & fees Apr 11 - Apr 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=1418879&PinnedHotelID=1418879&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/1000000/180000/174500/174489/ceee96d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palais26 Villach - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 199 reviews CA $157 CA $180 total includes taxes & fees Apr 4 - Apr 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=174489&PinnedHotelID=174489&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/4000000/3710000/3700500/3700472/0725b557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Pörtschach - Das Hotelresort mit Insellage am Wörthersee Poertschach am Woerthersee - On private beach - Pool - Spa - Parking included 9.2 Wonderful 106 reviews CA $197 CA $226 total includes taxes & fees Apr 19 - Apr 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=3700472&PinnedHotelID=3700472&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=76333506&PinnedHotelID=76333506&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=76333506,44933016,47062190,15686,67115358) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Covered self parking on site (EUR 20 per night) ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 18 for children - A restaurant ### Things to do - Full-service spa - Playground ### Family friendly - Free supervised activities for children - Playground ### Conveniences - Limited-hour front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Dock - Garden - On a lake - On a private beach - Outdoor entertainment area - Picnic area - Terrace ### Full-service spa - Massage - Sauna - Spa open daily ### Accessibility - No elevator ### More - 2 floors - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathrobes - Bathtub or shower - Children's robes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch flat-screen TV with satellite channels ### More - Desk - Heating - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 9:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of EUR 20.00 per pet, per night Welcoming dogs only 2 total pets Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 16 September - 30 June, EUR 1.50 per person, per night. This tax does not apply to children under 17 years of age. - A tax is imposed by the city: From 1 July - 15 September, EUR 2.00 per person, per night. This tax does not apply to children under 17 years of age. - Tourism fee: EUR 0.70 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 30 for adults and EUR 18 for children - Covered self parking fee: EUR 20 per night - Pet fee: EUR 20.00 per pet, per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. ### Property is also known as Inselhotel Faakersee Hotel Inselhotel Faakersee Finkenstein am Faaker See Inselhotel Faakersee Hotel Finkenstein am Faaker See ## Frequently asked questions ### Is Inselhotel Faakersee pet-friendly? ### How much is parking? ### What time is check-in at Inselhotel Faakersee? ### What time is check-out at Inselhotel Faakersee? ### Where is Inselhotel Faakersee located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Inselhotel Faakersee Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 6.0 Amenities ### 7.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 2 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 2/10 Terrible #### Natalia Jul 18, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities The customer service at this hotel was terrible! To simplify to a couple words "They didn't give a s\*\*\*". 1\. There is a boat that goes from mainland to the island where the hotel is. The boat does not run if there are thunderstorms. No one from the hotel notified us about this and told us that the boat is NOT running now and we can not get to the hotel tonight. We were lucky enough to walk down to the dock and the boat was thankfully still running. BUT if the boat had not been we would've had to get another hotel or sleep in the car. Terrible communication from the hotel. 2\. One of the beds had stains, dirt and hair. It took 4 calls to the front desk for them to send someone to change the sheets. 3\. The check-in process was terrible, we were not notified about any of the amenities that were included in our stay at the property. 4\. The front desk service and restaurant service was terrible. The restaurant staff took more than 15 min to come to the table. We had paid for half board and they did not notify us of the extra options other than the buffet that were also included (eggs, pancakes). They even overcharged us on one of the bills. Overall, it was a terrible experience and the service was horrible. ##### Natalia Stayed 3 nights in Jul 2022 Verified ### 10/10 Excellent #### Beate May 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Der Aufenthalt war traumhaft. Immer wieder gerne. Personal bekommt 5 Sterne! ##### Beate Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### KARLA L Jun 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### KARLA L Stayed 3 nights in Jun 2022