Fairview Mountain Golf Course Tours and Activities

We had a wonderful stay at this B&B. Chris was incredibly attentive, friendly, and responsive to our requests. Their hospitality made us feel welcome from the moment we arrived. One of the highlights of our stay was the generous, delicious breakfast served promptly each morning in the breezeway. It was a great way to start each day. The suite itself is a bit older and on the smaller side, so it’s best suited for two adults. It includes a sofa bed that converts into a double bed and a compact bathroom, which may feel a little tight for larger groups. Although there are four guest suites on the property, it still felt surprisingly private and peaceful. We would happily recommend this B&B, especially for couples or families with a young child who will enjoy the outdoor pool. Overall, it was a comfortable, relaxing stay, and we would gladly return.

Unfortunately, our experience with this hotel was disappointing, primarily due to the customer service. The front desk staff came across as defensive, dismissive, and at times passive-aggressive rather than helpful. Before our stay, I specifically called to ask about parking because we had two vehicles. I was told there were two parking stalls available, but that parking two cars would cost $100 for our two-night stay. When we arrived, we were told we could only park one vehicle and that the previous information was merely a “hypothetical” cost. This was frustrating and misleading. We also discovered that the stove in our suite wasn’t working. Rather than apologizing for the inconvenience, staff simply said maintenance would come at some point, with no estimated timeframe or indication of urgency. The gym’s air conditioning was also not working, making it uncomfortable to use. Again, there was no apology or acknowledgment of the inconvenience. Lastly, the wrong credit card was charged for our hotel stay. We specifically asked that the card given for the deposit was NOT charged and to use the card on file instead. Disappointing. Problems can happen at any hotel, but what stood out was the hotel’s lack of accountability when faced with problems. I would not choose to stay here again based on the level of customer service we received.

Great location, clean.