Blue Ridge Vineyard Tours and Activities

I booked spontaneous a one-night stay at this hotel as a special birthday treat, but I left incredibly disappointed given the high price per night. In my opinion, this property does not meet the standards of a 4-star luxury hotel. First, the cleanliness and upkeep were lacking. If you look closely at the corners, the property felt unkempt. When I tried to take the stairs to our room on the second floor, the staircase ended after the first floor in a cluttered corner piled high with random items and junk. The room itself was spacious, but the furnishings did not feel luxurious. The bathroom was also very large, but it lacked any sense of luxury. To make matters worse, one of the towel racks was completely ripped out of the wall, and when I got into the shower, the shower gel dispenser was completely empty. The service at the restaurant was equally far below luxury standards. I ordered an Espresso Martini, which took over 20 minutes to arrive. When it was finally served, it was partially spilled, did not look like an Espresso Martini, and tasted terrible. The waiter eventually came over on his own to ask if I didn't like the drink, which felt like a very strange interaction. While I did get a replacement cocktail, the overall atmosphere made me feel rushed to leave because the stuff stsrted to clean around met—it wasn't even 10 PM yet. Because of this poor evening experience, we decided to skip breakfast at the hotel entirely. I will definitely not stay here again.