All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thanks for the great review! Hope to see you again soon!
10/10 Excellent
Anita
Travelled with partner
Mar 22, 2024
Liked: Cleanliness, staff & service, amenities
I loved that when we arrived there was an envelope on the office door with my name on it that had our receipt and room number enclosed. The key was in the room. Easiest motel check in ever! I liked that we had a smoking room. Those don't hardly exist anymore. The jacuzzi tub worked great even though the on button falls off. It was way better than the one in the Cliff Cottage suite I paid over $200 to stay in a couple of years ago. I actually hope they don't update this place because $74 for a romantic suite is awesome! We will definitely be back as long as the price stays low.
Anita
Stayed 1 night in Mar 2024
Response from Brenda on Mar 24, 2024
So glad you enjoyed your stay! Hope to see you again!
Great place to stay! Clean property, wonderful staff. 10/10 do recommend.
Aimee
Stayed 2 nights in Mar 2024
Response from Brenda on Mar 22, 2024
Thanks so much for the wonderful review! Hope to see you again!
6/10 Okay
Lawrence
Jan 9, 2024
Disliked: Property conditions & facilities
Just a place to stay
A basic older property, could use some maintenance and upgrade. Was able to get my room changed to a ground floor. Expect the back units would have had a nice view of the wooded area behind the motel. Bed could have been more comfortable.
Lawrence
Stayed 2 nights in Jan 2024
Response from Brenda on Mar 3, 2024
So sorry you weren't happy with your stay. Hope the rest of your time in Eureka Springs was nice.
People at the front desk who checked us in were very friendly and gave a great recommendation for a restaurant. We stayed in a hot tub room down below. Upstairs seems like an old-school funky Roadside Motel. However, downstairs it’s very similar to a state park lodge. we will be back!
There were cockroaches in the room! It was disgusting! We had to go next door to the Dollar General and buy blankets and roach spray. No way were we going to crawl under their covers! Unfortunately, everywhere else was sold out due to craft shows for the weekend or we would have gone somewhere else. Save your money and go anywhere else!
Teresa
Stayed 1 night in Oct 2023
Response from Brenda on Oct 22, 2023
I am so sorry. We have contacted our pest control company to come do a more thorough spray. I wish you had let us know when you were here. We would have been happy to reimburse you for the room.
It was a nice room and we liked the location. The only thing was that we had to park in the front and my husband had to come and pick me up. They could use more parking in the back.
Victor
Stayed 2 nights in Sep 2023
Response from Brenda on Sep 10, 2023
Thanks for staying with us! We are sorry about the parking issue. Unfortunately, we do not have space in the back to allow for parking.
The Razorback was interesting. It’s ran by an older couple with an autistic grandson. They were really nice but this property is really showing its age in the carpet, plumbing and just in general. The bed in my room could have not of had a harder bed if was made of rocks! The hotel is situated on the highway into town, so make sure you’re prepared for that. The people are nice but it’s old and more run down than I had expected.
Larry
Stayed 1 night in Aug 2023
Response from Brenda on Aug 18, 2023
We are hoping to make improvements to the carpet and beds as soon as we recover from Covid....it is taking longer than expected to recover from the financial drain of those two years.
Staff was friendly. Room clean. Wifi wasn't working. Parking good. Pool area ok. Overall a nice quiet stay .
Paul
Stayed 1 night in Jul 2023
Response from Brenda on Jul 10, 2023
Glad you enjoyed your stay.
4/10 Poor
Steven
Jun 25, 2023
Liked: Staff & service
Drunk bikers talked loud all night, so we didn't get much sleep.
Steven
Stayed 1 night in Jun 2023
Response from Brenda on Jun 25, 2023
I am so sorry about the bikers being loud. We did not receive any phone calls asking us to have them be quiet. We would have been happy to intervene had we known they were bothering you.
The staff was wonderful! The only problem I had was that the carpet looked like it hadn't been cleaned in quite some time. The entry tile was very dirty; however, most of the other common areas (Like bath sink, toilet and tub) were clean.
Becky
Stayed 2 nights in Jun 2023
Response from Brenda on Jun 20, 2023
I am sorry that you felt the entry time and carpet were dirty. I will speak with housekeeping regarding those issues. I assure you that we clean the carpets on a regular basis; we are hoping to replace carpets with wood laminate as soon as we can.
10/10 Excellent
kendra
Jun 14, 2023
kendra
Stayed 4 nights in Jun 2023
Response from Brenda on Jul 4, 2023
Thanks for your great review! We are so glad you enjoyed your stay with us!
10/10 Excellent
Jill
Mar 13, 2023
Jill
Stayed 1 night in Mar 2023
Response from Brenda on Apr 4, 2023
Thanks for the great review! We are so glad you enjoyed your stay!
I travel a lot due to my job and found this lodge it was a great find. Everything was clean and nothing was broken. Plenty of clean towels. Everyone who worked there was so nice. Location was beautiful right on the side of a huge hill.
Christopher
Stayed 7 nights in Jan 2023
Response from Brenda on Feb 5, 2023
Thanks so much for the kind review! We loved having you stay with us and hope to see you again soon!
We woke up with bites on us...come to find out there were bed bugs in the room. We found them on our towels alive. Do not recommend. Yeah price is great, but then it could cost you $100s more if you take those bugs home with you.
Rebecca
Response from Brenda on Dec 24, 2022
We were not aware that there was an issue with the room. We have our rooms checked and sprayed monthly. We will take immediate action.
I have stayed at The Razorback Lodge a couple different times now and they always have clean rooms and the staff is always helpful and friendly. The price is right for the area and I would recommend this hotel to anyone looking for a place to stay in Eureka Springs.
Jason
Stayed 1 night in Dec 2022
Response from Brenda on Dec 24, 2022
Thanks so much for the great review! Can't wait to see you again!
The property is well maintained though a bit tired looking in spots (decking is weathers, slight damage in room that needs repair, trash below needs to be picked up). Outside of that the rooms were clean, the view is nice and quiet on the backside, and shopping is very convient.
Robert
Stayed 2 nights in Oct 2022
Response from Brenda on Oct 25, 2022
Thanks for your review. We are hoping to make improvements soon.
Great place, would stay again! Did ask for couple more pillows that never came tho. Easy location for food & entertainment. Staff very nice.
Jackie
Stayed 1 night in Sep 2022
Response from Brenda on Sep 18, 2022
I am glad you enjoyed your stay. I apologize about the pillows; not sure who you asked, but neither Darrel nor I knew you were asking for pillows. There should have been extra pillows in the TV credenza.
Sink was clogged. Bed was like trying to sleep on a box spring. Towels were stained and dirty.
Scott
Stayed 1 night in Sep 2022
Response from Brenda on Sep 18, 2022
So sorry for your bad experience with us. I will speak with the housekeeper regarding the towels. We are hoping to upgrade beds as soon as we recover from the financial hit of COVID.
Had romantic room. Jetted tub in bedroom. The button for jets needs repair. Balconey over looks canyon.
Linda
Stayed 1 night in Aug 2022
Response from Brenda on Oct 3, 2022
Thanks for your kind review. We appreciate you!
10/10 Excellent
Joshua
Sep 11, 2022
Joshua
Stayed 1 night in Sep 2022
2/10 Terrible
Julianne
Travelled with partner
Sep 9, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Room I was given was not what was described or pictured on the site. Very outdated, stains on the furniture, old green shag carpet, full size bed instead of queen. Smelled musty , found a bug in the bed .
Julianne
Stayed 2 nights in Sep 2022
Response from Brenda on Sep 9, 2022
I am sorry that you did not like your room. The bed is a queen size bed. We do not have full size beds. I wish we had been notified during your stay of the state of the room; we could have done something about it then.
Staff was friendly, great location and great rates. We found a single bed bug in the bathroom on our second day and then searched the bed but found none. There were 3 more in the bathroom the next day
While searching for bugs we pulled out the night stand and it obviously had not been cleaned behind it for quite some time
Lawrence
Stayed 3 nights in Sep 2022
Response from Brenda on Sep 6, 2022
I am so sorry about your stay. I wish you had mentioned the issue to us while you were here. We can't fix a problem we don't know about. I will discuss the issue of the nightstand with the housekeeper, and we will have the pest control treat the room.
8/10 Good
Carol
Sep 5, 2022
Carol
Stayed 2 nights in Sep 2022
4/10 Poor
Tori
Aug 23, 2022
Tori
Stayed 1 night in Aug 2022
8/10 Good
Susan
Aug 15, 2022
Liked: Cleanliness, staff & service, room comfort
Susan
Stayed 2 nights in Aug 2022
Response from Brenda on Aug 15, 2022
Thanks so much for staying with us! We appreciate you!
8/10 Good
Christina
Travelled with partner
Aug 13, 2022
Liked: Staff & service
Very reasonably priced but no frills.
Christina
Stayed 1 night in Aug 2022
Response from Brenda on Aug 15, 2022
We appreciate your review! Thanks for staying with us; we hope to see you again!