Outdoor pool, pool umbrellas, sun loungers
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Reviews of Kenzi Rissani Hotel

4 out of 5
Kenzi Rissani Hotel
Avenue Moulay Ali Cherif, Errachidia

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

8.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite room with modern renovation
We had a great stay in the suite, there was good closet space, living room space, a king bedroom and a fairly large bathroom. Hotel uses the middle eastern style bidet (no hose or toilet automation). WiFi was good when the hotel wasn’t busy. Nice pool area, no gym on property. For the suite, the TV only faces the bedroom leaving a mirror on the living room side. There are modern outlets at the beds for charging, but found the normal power plugs are still faster.
Stayed 1 night in May 2024
Response from Khalid MAWLOUD / D.G on May 23, 2024
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel. Your feedback is valuable to us.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel and quite expensive. Advertised bar and provided a bar menu but did not have any drinks other than soft drinks. Very limited menu and they did not have all the items on the menu.
Stayed 2 nights in Apr 2024
Response from Khalid MAWLOUD / D.G on May 23, 2024
Dear Customer,We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.We apologize for any inconvenience you experienced during your visit. We'll certainly take your comments into consideration as we strive to improve our services and offerings.Thank you again for your trust, and we hope to have the pleasure of welcoming you again.Kindest regards.

2/10 Terrible

Nabeel

Travelled with family
Disliked: Staff & service
The worst
Rude staff.Manager has no people and hospitality skills.
Stayed 1 night in Feb 2024
Response from Khalid MAWLOUD / D.G on Feb 29, 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.

2/10 Terrible

Nabeel

Travelled with family
Disliked: Staff & service
A nightmare
rude staff.Manager has no leadership skills. An absolute nightmare.
Stayed 2 nights in Feb 2024
Response from Khalid MAWLOUD / D.G on Feb 17, 2024
Dear M. Nabeel,We would like to express our sincere gratitude to you for taking the time to share your recent experience at the Kenzi Rissani Hotel. Your feedback is valuable to us and we have made the necessary arrangements for those affected.Thank you.

10/10 Excellent

Dr. JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is completely renovated or new. The rooms (I booked) a suite are excellent! The hotel is located conveniently close to the airport- we heard no noise - extremely few flights anyway. The pool is beautiful (not heated -January) The staff was very friendly and made the stay pleasant. The only thing we did not like were the pillows which were way to thick. Summary: strongly recommended
Stayed 1 night in Jan 2024
Response from Benjelloun Khalid / Directeur Général. on Jan 8, 2024
Dear Customer,We are delighted to learn that you were satisfied with our services and that we met your expectations. We strive to make every pillow comfortable, and every guest feel welcomed and appreciated.We have different sizes of pillows , next time please ask the front desk to bring you a suitable pillow for you.Kindest regards.

10/10 Excellent

Pit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Response from Khalid Mouloud / D.G on Apr 21, 2024
Dear Customer, We would like to express our sincere gratitude to you for taking the time to share your recent experience at Kenzi Rissani Hotel.Thank you again for your trust, to give us a good rank and we hope to have the pleasure of welcoming you again.