[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Grand Hotel Hotel in Kumbalwela with 4 outdoor pools and a fitness center ![Deluxe Chalet](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/45932f87.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/d42f3746.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/99c1b98a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Chalet](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/d7845444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/10e19ed6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Aloft Grand Hotel combines relaxation with exploration opportunities. Guests enjoy the manager's reception, cool off in the outdoor pool, or sip drinks at the poolside bar. The property features a garden and convenient laundry facilities for practical needs during the stay. 6.8 ## Popular amenities - Gym - Pool - Breakfast available - Laundry - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 13 - Oct. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34276711&PinnedHotelID=34276711&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Chalet, Accessible, Courtyard View](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/8666ee19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Deluxe Cottage ### Highlights Deck/patio Soundproofed Private hot tub Air conditioning LED TV Separate bedroom Bidet Rainfall showerhead - 279 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Deluxe Chalet](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/39f4890c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Chalet ### Highlights Deck/patio Soundproofed Air conditioning LED TV Separate bedroom Rainfall showerhead Bidet Daily housekeeping - 225 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 King Bed ![Family Room](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/e42a945d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Deck/patio Soundproofed LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom Located on the ground floor - 150 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Double Room](https://images.trvl-media.com/lodging/35000000/34280000/34276800/34276711/abd1496f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Deck/patio Soundproofed LED TV Separate bedroom Bidet Rainfall showerhead Private bathroom Desk - 130 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FElla-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information) ## About the area Kumbalwela is home to Aloft Grand Hotel. Dhowa Rock Temple and Nine Arches Bridge are local landmarks, and some of the area's activities can be experienced at Suwadivi Ayurveda Health Care and Uva Halpewaththa Tea Factory. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Kumbalwela travel guide](https://www.expedia.ca/Kumbalwela.dx553248635975873300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.87641%2C81.03337&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T3nwTF4CM4bncM-e3IZ7xaUJGQU=) Hettipola Watta, Kumbalwela, Uva, 90090 ### What's nearby - Kinellan Tea Factory - 18 min walk - 1.5 km - Uva Halpewaththa Tea Factory - 2 min drive - 1.9 km - Suwadivi Ayurveda Health Care - 3 min drive - 2.6 km - Nine Arches Bridge - 5 min drive - 4.8 km - Little Adam's Peak - 6 min drive - 4.8 km ### Getting around - Ella Railway Station - 9 min drive ### Restaurants - ‪Chill Cafe - ‬2 min drive - ‪Barista - ‬3 min drive - ‪The White Rabbit - ‬2 min drive - ‪Matey Hut - ‬2 min drive - ‪360 Ella - ‬2 min drive ## About this property ### Aloft Grand Hotel Property highlights At Aloft Grand Hotel, you can look forward to a free daily manager's reception, a terrace, and a garden. Enjoy the gym, as well as activities like volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a restaurant. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with sun loungers - Free self parking - English breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and barbecue grills Room features All guestrooms at Aloft Grand Hotel have amenities such as sound-insulated walls. More amenities include: - Rainfall showers and bidets - 32-inch LED TVs with satellite channels - Decks/patios and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115820000/115817100/115817051/6ea08fe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Crest by Aloft Ella - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 6 reviews CA $95 CA $113 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=115817051&PinnedHotelID=115817051&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111960000/111960000/111959973/05a5b11e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Belmount Ella Ella - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 6 reviews CA $81 CA $95 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=111959973&PinnedHotelID=111959973&HadPinnedHotel=true®ionId=-1&adults=2) ![Araliya Villa - Without Pool | Terrace/patio](https://images.trvl-media.com/lodging/113000000/112080000/112070600/112070539/1bd3aa0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Nine Peaks (Araliya Villa & The Club House) Ella - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 2 reviews CA $75 CA $89 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=112070539&PinnedHotelID=112070539&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/84000000/83280000/83271500/83271446/e1971528.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MOI Ella by DBI Ella - Pool - Spa - Kids pool - Parking included 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=83271446&PinnedHotelID=83271446&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/95000000/94690000/94680200/94680166/b94dab5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RAVANA RANGE ELLA Ella - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 48 reviews CA $73 CA $102 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=94680166&PinnedHotelID=94680166&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15180000/15170300/15170256/6d81e9d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Onrock Ella - Parking included - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 195 reviews CA $146 CA $189 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=15170256&PinnedHotelID=15170256&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/23000000/22800000/22792000/22791935/9bc2f694.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alta Vista Ella - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=22791935&PinnedHotelID=22791935&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/20000000/19340000/19332400/19332356/49501e82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Alpine Resort Ella - Breakfast included - Parking included - Free WiFi - Laundry 9.0 Wonderful 71 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19332356&PinnedHotelID=19332356&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Double Room | Terrace/patio](https://images.trvl-media.com/lodging/93000000/92900000/92897800/92897760/9d72c678_edited_3eda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cubes Ella Ella - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 44 reviews CA $94 CA $129 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=92897760&PinnedHotelID=92897760&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/21000000/20580000/20577600/20577544/afc6c61a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ella Mansion Ella - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 13 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=20577544&PinnedHotelID=20577544&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Daily English breakfast available 7:30 AM to 10:00 AM for a fee: USD 4 to 5 for adults and USD 2 to 4 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - 4 outdoor pools - Bicycle rentals - Children's pool - Gym - Volleyball ### Family friendly - 4 outdoor pools - Children's pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2 meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Tile flooring in room - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### More - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability An early check-in fee will be charged Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability Late check-out fee: 25 percent of room rate Express check-out available ### Special check-in instructions The front desk is open daily from 7:00 AM - 8:00 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 5 and younger eat free breakfast Rollaway/extra beds are available for USD 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: USD 15000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately USD 4 to 5 for adults, and USD 2 to 4 for children - Early check-in is available for a fee (subject to availability) - Late check-out fee: 25 percent of room rate (subject to availability) - Rollaway bed fee: USD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 7:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24 A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14 Only registered guests are allowed in the guestrooms ### Property is also known as aloft grand hotel Ella aloft grand Ella aloft grand Villa aloft grand hotel Ella Ella aloft grand hotel Villa Villa aloft grand hotel Aloft Grand Hotel Hotel Aloft Grand Hotel Kumbalwela Aloft Grand Hotel Hotel Kumbalwela ## Frequently asked questions ### Does Aloft Grand Hotel have a pool? > Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–7:00 PM. ### How much does it cost to stay at Aloft Grand Hotel? > As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at Aloft Grand Hotel on Oct 13, 2025 start from CA $61.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Ella-Hotels-Aloft-Grand-Hotel.h34276711.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Aloft Grand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Aloft Grand Hotel? > Self parking is free at this property. ### What time is check-in at Aloft Grand Hotel? > Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Aloft Grand Hotel? > Check-out is at 11:00 AM. Late check-out is available for a 25% fee (subject to availability). ### Does Aloft Grand Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Aloft Grand Hotel located? > Situated in Kumbalwela, this hotel is within 2 mi (3 km) of Kinellan Tea Factory, Suwadivi Ayurveda Health Care, and Dhowa Rock Temple. Uva Halpewaththa Tea Factory and Nature Trail Ella are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aloft Grand Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.0 Amenities ### 7.2 Staff & service ### 6.6 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 8 8 - Good 9 6 - Okay 3 4 - Poor 4 2 - Terrible 5 ### 8/10 Good #### Amila Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is still under construction. We got a newly built room with a great view. Staff is very helpful. Food is great. Overall we had a great time there ##### Amila Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sameer Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was incredibly friendy and the views were exceptional.. ##### Sameer Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Dilhani Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at Aloft Grand were absolutely wonderful. Location and rooms were great ! I highly recommend this hotel. ##### Dilhani Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Verified traveller Mar 14, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Choose somewhere else Very dirty. Don’t stay. Way over priced for room with animal poop and stains on the bed. ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Chalsea Nov 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good over all. Nice hotel staff. Friendly manager. Great view of the famous temple. Lots of beautiful wildlife sighting on the property if you’re into that kind of things. I am. ##### Chalsea Stayed 1 night in Nov 2024 ### 4/10 Poor #### Grady Sep 11, 2025 Disliked: Cleanliness, amenities, property conditions & facilities DO NOT STAY HERE! I've stayed at hundreds of places all over the world. Cheap hostels, swanky resorts, and everything in between. Aloft Grand Hotel might just be the worst place I've stayed. We stayed in one of the cottages, which is located at the bottom of a very steep, poorly paved, dimly lit path. If you have mobility issues or are spooked by walking around in the dark, don't stay there. Staff doesn't clean the rooms unless you directly ask them to. We came back after a day exploring Ella to find wet, dirty towels. I went to staff to get clean towels and they asked us to wait 10 minutes. Turns out the just dried our dirty towels! Did they not have extras they could have given us? If this was a cheap hostel, I'd understand. But at $85 USD a night, I don't think it's unreasonable to have regular cleaning. Hotel has a very nice, good-sized pool...with only 2 lounge chairs. No other chairs. Just 2 lounge chairs. Hotel is not done with construction. Fair amount of work being done throughout the property and there was clutter everywhere. The shame is that this could be an INCREDIBLE hotel. Amazing view of mountaintop temple. Lots of land to do great things and the cottages could be a great place to stay. But we got the sense that 1.) the hotel opened too early and isn't ready for prime time or 2.) the owners have ZERO idea what they're doing. DO NOT STAY HERE! ##### Grady Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Duane Feb 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Thanks ##### Duane Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Jørn Nov 22, 2024 Disliked: Cleanliness, staff & service, room comfort #### No chance to go to our room We never got our room, because there were NO way to get from the reception to our room and back again. They offered us a tuktuk to drive us to our room, but them we would be stock there without any chance to get back to the reception again. Now we need to find a way to contact hotels.com and get our money back. ##### Jørn Stayed 1 night in Nov 2024 ### 4/10 Poor #### Marcos Apr 7, 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness #### Go somewhere if you could This property isn’t the cheapest around but after checking the pictures we decided to give it a try. Arrived there at night, not to late 8-9pm, the check in was quick and staff very helpful with the luggage. We tried to order food an hour before the restaurant closes just to find out they decided to not serving food an hour before closure? Anyways nothing is around so we went out to bed. Next morning we tried to shower only to find out the hot water wasn’t working, not a big deal Wifi is very poor and slow, not a big deal. Overall a very unpleasant stay, roof was not properly clean ##### Marcos Stayed 1 night in Jan 2024 ### 4/10 Poor #### Verified traveller Apr 3, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities 2 friends travelling booked 2 deluxe chalets. 1 was mostly clean apart from some cobwebs and mould on the bathroom ceiling. The other was not clean. There were stains on the bedding and towels and we had to ask for the bathroom to be cleaned twice. Couldn’t comment on the food as we were told breakfast was at 10 and we needed to leave before this. There is a nice pool but the 2 sun loungers available were ripped and torn and couldn’t be used. The chalet doors didn’t fully close and therefore the rooms were full of bugs. One of the chalets seemed to be close to a staff store room so there was constant noise. Not quite the peaceful stay we had anticipated. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Joakim Feb 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Five stars are straight up lies I have to say, my stay here was a big letdown, especially with all the 5-star reviews out there. When we got to our room, it was a mess. There was chewed gum everywhere, and it looked like no one had bothered to clean it at all. The bathroom was even worse, smelling like sewage, and the towels were dirty and had gum in them too. There was a cockroach and some other leech-like critters in there as well. Lovely… We kept asking for someone to clean up, give us new towels, and change the bed sheets, but nothing happened. Good thing we brought our own towels. Breakfast was a total flop. We got some juice, coffee, toast with butter and some sweet jam, and a sad-looking omelette with cold sausages. They’ll get you a tuk-tuk whenever you need one, but you’ll end up paying twice what you usually would. It’s a bummer because the guy we dealt with the most was super friendly and always smiling, but when it came to getting things done, not so much. I’d say steer clear of this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/F03EB55DE27A58C10F073583521EC2571961A02E1708607271113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7C3FD1CB9842EF60E78CBF1B4445047D08129D11708607268683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C02E08D132398BB2AA3FBC443AB53932A0D25C201708607271085.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joakim Stayed 3 nights in Feb 2024 ### 8/10 Good #### Gerard May 1, 2025 ##### Gerard Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Al Feb 22, 2025 ##### Al Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Megan Feb 6, 2025 Liked: Staff & service ##### Megan Stayed 3 nights in Feb 2025 ### 8/10 Good #### Nigel Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Nigel Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Leigh Sep 16, 2024 ##### Leigh Stayed 1 night in Sep 2024 ### 4/10 Poor #### Mateusz Apr 13, 2024 ##### Mateusz Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Matthew Mar 14, 2024 ##### Matthew Stayed 1 night in Mar 2024 ### 6/10 Okay #### Marcus Feb 9, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax ##### Marcus Stayed 1 night in Feb 2024 ### 6/10 Okay #### Richard Dec 20, 2023 This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views. ##### Richard Stayed 1 night in Dec 2023 ### 8/10 Good #### Lili Aug 28, 2023 Liked: Cleanliness, staff & service Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs. ##### Lili Stayed 1 night in Aug 2023 ### 8/10 Good #### Camilla Feb 7, 2022 Liked: Cleanliness, communication Unikt hotel med venligt personale. ##### Camilla Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Tina Feb 2, 2022 Liked: Cleanliness, room comfort, communication #### What a little gem What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated. ![](https://a.travel-assets.com/ugc/hotel-reviews/C62A4558CCC6238E78F50F0CE8376FECCC9C3B711643801440354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EDBA0DC262F6C22C0FFB403E4BE756DEBC57395A1643801441325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 1 night in Jan 2022 ### 8/10 Good #### KIRTHI Aug 4, 2020 Liked: Cleanliness, room comfort #### . New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff ##### KIRTHI Stayed 1 night in Aug 2020 ### 8/10 Good #### Amanda Mar 15, 2020 Liked: Cleanliness, staff & service, room comfort Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway. ##### Amanda Stayed 3 nights in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Villa del Palmar Beach Resort and Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Del-Palmar-Beach-Resort-And-Spa-All-Inclusive.h31428094.Hotel-Information) > > [Fairmont Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels-Fairmont.0-0-d180002--bFairmont.Travel-Guide-Filter-Hotels) > > [Hotels in Truro](https://www.expedia.ca/Truro-Hotels.d7164.Travel-Guide-Hotels) > > [The St. Regis Toronto](https://www.expedia.ca/Toronto-Hotels-The-St-Regis-Toronto.h4109199.Hotel-Information) > > [98 Acres Resort & Spa](https://www.expedia.ca/Ella-Hotels-98-Acres-Resort-Spa.h15504051.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [FOX JAFFNA by Fox Resorts](https://www.expedia.ca/Jaffna-Hotels-FOX-JAFFNA-By-Fox-Resorts.h17399149.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Weligama Bay Marriott Resort & Spa](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Marriott-Resort-Spa.h19413442.Hotel-Information) > > [Weligama Bay Resort](https://www.expedia.ca/Weligama-Hotels-Weligama-Bay-Resort.h1487820.Hotel-Information) > > [Hotels in Portland](https://www.expedia.ca/Portland-Hotels.d181420.Travel-Guide-Hotels) > > [Hotel Riu Sri Lanka - All Inclusive](https://www.expedia.ca/Ahungalla-Hotels-Hotel-Riu-Sri-Lanka-All-Inclusive.h14754284.Hotel-Information) > > [Days Inn by Wyndham Thunder Bay North](https://www.expedia.ca/Thunder-Bay-Hotels-Days-Inn-By-Wyndham-Thunder-Bay-North.h1683797.Hotel-Information) > > [Hotels in Moncton](https://www.expedia.ca/Moncton-Hotels.d4051.Travel-Guide-Hotels) > > [Shangri-La Hambantota](https://www.expedia.ca/Hambantota-Hotels-Shangri-La-Hambantota.h15083331.Hotel-Information) > > [Hotels in Simcoe](https://www.expedia.ca/Simcoe-Hotels.d9794.Travel-Guide-Hotels) ### Flights > [Flights from London (YXU) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yxu/yul/london-to-montreal) > > [Flights from Sidney (YYJ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyj/las/victoria-to-las-vegas) > > [Flights from Toronto (YYZ) to Paradise Island (PID)](https://www.expedia.ca/lp/flights/yyz/pid/toronto-to-paradise-island) > > [Flights from Porto (OPO) to Santa Cruz (FNC)](https://www.expedia.ca/lp/flights/opo/fnc/porto-to-funchal) > > [Flights from Vancouver (YVR) to Hamburg (HAM)](https://www.expedia.ca/lp/flights/yvr/ham/vancouver-to-hamburg) > > [Flights from Dublin (DUB) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dub/yyz/dublin-to-toronto) > > [Flights from Mexico City (MEX) to Delhi (DEL)](https://www.expedia.ca/lp/flights/mex/del/mexico-city-to-delhi) > > [Flights from Montreal (YUL) to New York (LGA)](https://www.expedia.ca/lp/flights/yul/lga/montreal-to-new-york) > > [Flights from Toronto (YYZ) to Tunis (TUN)](https://www.expedia.ca/lp/flights/yyz/tun/toronto-to-tunis) > > [Flights from Toronto (YYZ) to Dieppe (YQM)](https://www.expedia.ca/lp/flights/yyz/yqm/toronto-to-moncton) ### Activities > [Things to do in Dubai](https://www.expedia.ca/Things-To-Do-In-Dubai.d1079.Travel-Guide-Activities) ### Packages > [Banff Vacations](https://www.expedia.ca/Banff.d10550.Destination-Travel-Guides) > > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun) ### General > [Visit Departure Bay](https://www.expedia.ca/Nanaimo-Departure-Bay.dx553248635976396882)