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Photo gallery

Featured image
Balcony
Living room
Individually furnished, soundproofing, iron/ironing board, free WiFi
Living area

Guest reviews

3.6/5 Good
5 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationRavana Falls4 min drive
Popular LocationLittle Adam's Peak19 min drive
Popular LocationElla Rock38 min drive

Choose dates to view prices

  • Deluxe Quadruple Room, Multiple Beds, Mountain View

    Room amenities

    • Mountain view
    • Sleeps 4
    More detailsDeluxe Quadruple Room, Multiple Beds, Mountain View
  • Superior Room, 1 King Bed, Mountain View

    Room amenities

    • Mountain view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, Mountain View
  • Deluxe Triple Room

    Room amenities

    • Mountain view
    • Sleeps 3
    More detailsDeluxe Triple Room
  • Deluxe Double Room

    Room amenities

    • Mountain view
    • Sleeps 2
    More detailsDeluxe Double Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Ella

Ella Mount Heaven Hotel is located in Ella. Kinellan Tea Factory and Nine Arches Bridge are local landmarks, and some of the area's activities can be experienced at Uva Halpewaththa Tea Factory and Amphitikanda Tea Estate.

Visit our Ella travel guide
Map
Popular Location

What's nearby

  • Ravana Falls - 4 min drive
  • Kinellan Tea Factory - 12 min drive
  • Little Adam's Peak - 19 min drive
  • Ella Rock - 38 min drive
  • Nine Arches Bridge - 44 min drive

Getting around

  • Ella Railway Station - 12 min drive

About this property

Ella Mount Heaven Hotel

3-star resort with 2 restaurants and 3 indoor pools
This smoke-free resort features 2 restaurants, 3 indoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 37 soundproofed rooms feature free WiFi and room service. Guests will also find kitchens, separate living rooms and separate dining areas.
Ella Mount Heaven Hotel offers 37 forms of accommodation with free newspapers and an iron/ironing board. This individually furnished accommodation has separate living rooms. Accommodation at this 3-star resort has kitchens with separate dining areas.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the resort's full-service spa.

The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

Free buffet breakfast available daily 7:00 AM–10:00 AM
2 restaurants and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
3 indoor pools
Children's pool
Full-service spa

Family friendly

3 indoor pools
Children's pool
Dry-cleaning service
Kitchen
Laundry facilities
Separate dining area
Separate living room
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Lockers available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken

English

Business services

1 meeting room
Conference centre

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Spa

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Linens

Bathroom

Shower
Towels

Food and drink

Dining room
Kitchen

More

Connecting rooms available
Free newspapers
Individually furnished
Iron/ironing board
Separate living room
Separate sitting area
Soundproofing
Turndown service

Policies

Check-in

Check-in between 11:30 AM and 8:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: USD 12
  • Christmas Day (25 December) Gala Dinner per child: USD 8 (from 8 to 14 years old)
  • Resort fee: USD 0.0

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 8000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Ella Mount Heaven Hotel and receive a full refund?
Yes, Ella Mount Heaven Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ella Mount Heaven Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 indoor pools and a children's pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ella Mount Heaven Hotel?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 11:30 AM to 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Ella Mount Heaven Hotel?
Checkout is at 11:00 AM.
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 8000 per vehicle, one-way, applies.
Where is this property located?
Situated in Ella, this spa resort is 1.4 mi (2.3 km) from Ravana Falls and 3.1 mi (5 km) from Kinellan Tea Factory. Nine Arches Bridge and Little Adam's Peak are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for Ella Mount Heaven Hotel

3.6
5 - Excellent
1
4 - Good
2
3 - Okay
1
2 - Mediocre
1
1 - Poor
0
3.8
Cleanliness
4.2
Service and Staff
3.3
Amenities
3.4
Property condition

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities, room comfort

We have 3 rooms and we have wow out of the 2 rooms. One room was upgraded which we are thankful, but was too huge till it is kinda scary, there is a Swimming pool in the room. The other room has mountain insides the room, which we were alarmed too when we open the door, u see rocks insides the room. There is no internet connection in the room and the lobby internet was very weak too.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

2/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The location of the hotel and view from the balcony is excellent. This hotel should have a lift. TV does not work. Bed is comfortable. Food quality is poor. Staff is quite courteous. Bathrooms are terrible.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service and staff were beyond fantastic. Everyone was so helpful and caring.

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a stunning View! We loved staying here, it was pretty good. Staff very caring

Stayed 2 nights in Feb 2020