Title: Hotel Fire & Ice - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fire & Ice Luxury hotel with a full-service spa and ski-in/ski-out access ![Sauna, steam room, massages](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/42339a5a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Baum Chalet, 1 Queen Bed, Garden View | View from room](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/8b36dbfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/848ad991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/adf4f9bb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6188h3483x0y0-b5fd7a38.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fire & Ice offers outdoor adventure and comfort in a rural setting. Guests enjoy ski-in/ski-out access and regional specialties at Salzburger Hochalm restaurant, with a children's menu. The property features in-room WiFi, snowboarding, sledding, and relaxing spa massages. 9.4 Exceptional ## Popular amenities - Bar - Parking available - Spa - Breakfast available - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4853080&PinnedHotelID=4853080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6187h3483x0y0-f5b8ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 1 Twin Bed ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu - 258 sq ft - Sleeps 1 - 1 Twin Bed ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/w6187h3483x0y0-f5b8ba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu - 280 sq ft - Sleeps 3 - 1 Double Bed ![Family Suite](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/6b60dd7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Air conditioning Connecting rooms available Free cribs/infant beds HDTV Hypo-allergenic bedding Pillow menu - 441 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Twin Bunk Bed ![Baum Chalet, 1 Queen Bed, Garden View](https://images.trvl-media.com/lodging/5000000/4860000/4853100/4853080/b3a6a0de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Baum Chalet, 1 Queen Bed, Garden View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Connecting rooms available HDTV Hypo-allergenic bedding Pillow menu Pillowtop bed Down duvet - 269 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/2300/2297/47a30e23.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Düsseldorf-Neuss by IHG Neuss - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDusseldorf-Hotels-Hotel-Fire-Ice.h4853080.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDusseldorf-Hotels-Hotel-Fire-Ice.h4853080.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.17314%2C6.64866&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jket2XegEqQSUQtQlqcnEsoXvdo=) An der Skihalle 1, Neuss, NW, 41472 #### What's nearby - Jever Fun Skihalle - 1 min walk - 0.0 km - Museum Insel Hombroich - 6 min drive - 4.9 km - Marina Düsseldorf - 14 min drive - 14.8 km - Marktplatz - 17 min drive - 17.1 km - Messe Düsseldorf - 18 min drive - 23.8 km #### Getting around - Neuss Holzheim Station - 5 min drive - Neuss Süd S-Bahn - 8 min drive - Düsseldorf Intl. Airport (DUS) - 31 min drive #### Restaurants - ‪McDonald's - ‬7 min drive - ‪Café Diamant - ‬7 min drive - ‪Biergarten Alpenpark - ‬3 min walk - ‪Subway - ‬6 min drive - ‪Lareira Portuguesa - ‬8 min drive ## About this property ### Hotel Fire & Ice Luxury family-friendly hotel in a rural location A terrace, shopping on site, and mini golf are just a few of the amenities provided at Hotel Fire & Ice. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski passes. Treat yourself to a massage at the onsite spa. The on-site local cuisine restaurant, Salzburger Hochalm, offers lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like sledding and snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - An elevator, a banquet hall, and tour/ticket assistance - Smoke-free premises, coffee/tea in the lobby, and a reception hall Room features All 101 individually furnished rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and bathrobes. Extra amenities include: - Highchairs and art supplies - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with showers and free toiletries - 32-inch HDTVs with satellite channels - LED light bulbs, electric kettles, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/74000000/73120000/73119700/73119682/36fa36dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adina Apartment Hotel Dusseldorf Friedrichstadt - Pool - Kitchen - Pet-friendly - Free WiFi 9.2 Wonderful 429 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=73119682&PinnedHotelID=73119682&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/2300/2297/47a30e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Düsseldorf-Neuss by IHG Neuss - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 1,001 reviews CA $112 CA $120 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2297&PinnedHotelID=2297&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/71000000/70260000/70259000/70258941/c88b2e2e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H2 Hotel Düsseldorf Seestern Stadtbezirk 4 - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 601 reviews CA $121 CA $139 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=70258941&PinnedHotelID=70258941&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Jetted Tub](https://images.trvl-media.com/lodging/4000000/3750000/3744700/3744635/6f077b54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Van der Valk Hotel Düsseldorf Stadtbezirk 6 - Spa - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews CA $178 CA $200 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3744635&PinnedHotelID=3744635&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12600/12591/1c084f10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Düsseldorf - Neuss by IHG Neuss - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 636 reviews CA $101 CA $157 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=12591&PinnedHotelID=12591&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/4000/3969/5ca239f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Hotel Düsseldorf Neuss Neuss - Pet-friendly - Free WiFi - Restaurant - Breakfast available 7.8 Good 510 reviews CA $98 CA $105 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=3969&PinnedHotelID=3969&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/31000000/30550000/30542200/30542129/e99d3839.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H4 Hotel Mönchengladbach im BORUSSIA-PARK Rheindahlen-Land - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.2 Wonderful 478 reviews CA $172 CA $184 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=30542129&PinnedHotelID=30542129&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/32000000/31920000/31917200/31917157/dd767928.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Essensio Hotel Düsseldorf Erkrath - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 71 reviews CA $295 CA $316 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=31917157&PinnedHotelID=31917157&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/41000000/40170000/40169800/40169756/664f8656.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Me and All Hotel Dusseldorf Oberkassel, by Hyatt Oberkassel - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 203 reviews CA $130 CA $149 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=40169756&PinnedHotelID=40169756&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/30000000/29080000/29070200/29070140/629e5eb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Schloss Friedestrom Dormagen - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.4 Exceptional 41 reviews CA $181 CA $194 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=29070140&PinnedHotelID=29070140&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Uncovered self parking on site (EUR 6 per day) - RV/bus/truck parking (surcharge) on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Restaurants on site - Jausenstadl - Pistenlounge - Salzburger Alm Biergarten - Salzburger Hochalm - Viva Bar ### Things to do - Downhill skiing - Full-service spa - Gym - Mini golf - Sauna - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Ski-in/ski-out access - Sledding - Snowboarding - Steam room ### Family friendly - Art supplies - Children's games - High chair - Laundry facilities - Mini golf - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 13 meeting rooms - Conference center (269 square feet of space) ### Outdoors - Terrace ### Full-service spa - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - Elevator (35 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator ### More - 1 building - 5 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2011 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Fireplace in lobby - Local artist showcase - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Connecting rooms available - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - LED lighting - Phone - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 4:00 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children - Uncovered self parking fee: EUR 6 per day - Rollaway bed fee: EUR 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Fire Ice Neuss Hotel Fire & Ice Hotel Fire & Ice Neuss Hotel Fire Ice Neuss Hotel Fire Ice Hotel Fire & Ice Hotel Hotel Fire & Ice Neuss Hotel Fire & Ice Hotel Neuss ## Frequently asked questions ### Is Hotel Fire & Ice pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Fire & Ice? > Self parking is available for EUR 6 per day. Limited spots are available. ### What time is check-in at Hotel Fire & Ice? > Check-in begins at 4:00 PM. ### What time is check-out at Hotel Fire & Ice? > Check-out is at 11 AM. ### Where is Hotel Fire & Ice located? > This family-friendly Neuss hotel is located near the airport, within 3 mi (5 km) of Jever Fun Skihalle, Museum Insel Hombroich and Golf Club Rittergut Birkhof. St. Quirinus Neuss and Schloss Hülchrath are also within 6 mi (10 km). Neuss Holzheim Station is 23 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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