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First Group The Palace All-Suite

Property class: 4

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At First Group The Palace All-Suite, you can look forward to a terrace, a library, and dry cleaning/laundry services. With amenities like a nearby private beach and fishing, this hotel is the perfect place to soak up the sun. Treat yourself to a body wrap, aromatherapy, or a hot stone massage at La Vita Spa, the onsite spa. Guests can also expect to find a bar, a business center and a steam room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Apartment, 1 Bedroom, Sea View

A hotel room with a large bed, a nightstand, a mirror, and a window with a city view.

Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed, Sea View

A hotel room with a large bed, a view of the ocean, a wooden headboard, a bedside table with a lamp, and a chair.

Double Room, 1 Double Bed, Sea View

  • Sea view
  • 219 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse, 3 Bedrooms, Balcony, Sea View

A spacious bedroom with a large bed, a TV, and a balcony with a city view.

Penthouse, 3 Bedrooms, Balcony, Sea View

  • Sea view
  • 915 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Sea View

A hotel room with two beds, each with a green blanket and a white pillow. There are two bedside tables with lamps. The room has a striped wallpaper and a large mirror above the beds.

Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Mobility Accessible, Sea View

A living room with a large window, a sofa set, a wooden coffee table, and a television.

Standard Apartment, 2 Bedrooms, Mobility Accessible, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the area

Located in Durban Beachfront, a neighborhood in Durban, First Group The Palace All-Suite is near a train station and on the boardwalk/promenade. The Old Fort and Kwa Muhle Museum are cultural highlights, and travelers looking to shop may want to visit Workshop Mall and Victoria Street Market. Traveling with kids? Consider Durban Funworld and Mini Town. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Durban travel guide
Map
211 Marine Parade, Durban, KwaZulu-Natal, 4001

What's nearby

  • A beach with waves, a city skyline, and a bridge in the distance.
    Golden Mile
    2 min walk - 0.2 km
  • A large wave curling over the ocean with a city skyline in the background.
    Durban Beach
    4 min drive - 1.8 km
  • A tropical theme park entrance with a shark sign, palm trees, and a thatched-roof building.
    uShaka Marine World
    5 min drive - 2.5 km
  • Blue Lagoon
    13 min walk - 1.1 km
  • Durban International Convention Centre
    20 min walk - 1.7 km

Getting around

  • King Shaka Intl. Airport (DUR)
    31 min drive

Restaurants

  • KFC
    4 min drive
  • Doughed Woodfired Dining Experiences
    4 min drive
  • Durban Botanic Gardens
    4 min drive
  • KFC
    2 min drive
  • Joe Cool's
    3 min walk

About this property

First Group The Palace All-Suite

  • Upscale family-friendly hotel by the ocean
  • At First Group The Palace All-Suite, you can look forward to a terrace, a library, and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a nearby private beach and fishing. Indulge in a body wrap, aromatherapy, and a hot stone massage at La Vita Spa, the onsite spa. A bar, a business center, and a steam room are available to all guests.
  • You'll also find perks like:
    • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Free bicycle rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Babysitting (surcharge), barbecue grills, and free newspapers
    • Coffee/tea in the lobby, a 24-hour front desk, and a front-desk safe
  • Room features
  • All 76 rooms have comforts such as air conditioning, as well as amenities like safes.
  • Other amenities include:
    • Showers and free toiletries
    • TVs with satellite channels and DVD players
    • Cookware/dishes/utensils, electric kettles, and daily housekeeping

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Property amenities

Parking and transportation

  • Free offsite parking within 2.5 miles
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (ZAR 55 per night)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,163 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 350 per vehicle (roundtrip)
  • Self parking fee: ZAR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property class

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does First Group The Palace All-Suite have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at First Group The Palace All-Suite?

As of Aug 20, 2026, prices found for a 1-night stay for 2 adults at First Group The Palace All-Suite on Aug 22, 2026 start from CA $94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is First Group The Palace All-Suite pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for ZAR 55 per night. There is free parking nearby.

What time is check-in at First Group The Palace All-Suite?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at First Group The Palace All-Suite?

Check-out is at 10 AM.

Does First Group The Palace All-Suite provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A fee of ZAR 350 per vehicle applies.

Where is First Group The Palace All-Suite located?

This family-friendly Durban hotel is located on the boardwalk/promenade, within a 5-minute walk of Golden Mile, Durban Funworld, and Dairy Beach. Addington Beach and Blue Lagoon are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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