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Reviews of Best Western Plus Dryden Hotel & Conference Centre

3 out of 5
Best Western Plus Dryden Hotel & Conference Centre
349 Government Street, Dryden, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 581 reviews" "
Rating 8 - Good. 209 out of 581 reviews" "
Rating 6 - Okay. 51 out of 581 reviews" "
Rating 4 - Poor. 23 out of 581 reviews" "
Rating 2 - Terrible. 7 out of 581 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from MR on May 24, 2024
Thank you Joan. We appreciate that you chose to stay with us. We wish you a great summer. Take care.

8/10 Good

Paola, Ignace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was super friendly, bed was comfortable. Worked for our quick trip.
Stayed 1 night in Apr 2024
Response from MR on May 21, 2024
Thank you Paola.We appreciate that you chose to stay with us. Have a great summer.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were disappointed that the B&B lounge area was closed.
Stayed 1 night in May 2024
Response from MR on May 21, 2024
Thank you John. We appreciate your feedback and apologize that the lounge was not open. We are hoping to be able to open with proper staffing levels soon.

8/10 Good

Sherry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everyone was so friendly and helpful
Stayed 1 night in May 2024
Response from MR on May 21, 2024
Thank you Sherry,We appreciate your feedback and that you chose to stay with us.

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely friendly, safe
Stayed 2 nights in Apr 2024
Response from MR on Apr 14, 2024
Thank you Jessican. We appreciate your kind feedback and for making time to share with others.

6/10 Okay

Nasim

Liked: Staff & service
Very expensive for the service you receive
Stayed 1 night in Apr 2024
Response from MR on Apr 8, 2024
Thank you Nasim for taking the time to rate your recent stay with us. We apologize that we did not provide you with value for yor stay.

10/10 Excellent

Junrui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The alarm was a big problem at 6 am today. It was so bad.
Stayed 1 night in Mar 2024
Response from MR on Mar 25, 2024
Thank you for your feedback. Please accept our apologies for the alarm going off in the room.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience with nothing wrong with it
Stayed 1 night in Mar 2024
Response from MR on Mar 19, 2024
Thank you Scott. We appreciate that you chose us to stay with. Your time and rating are appreciated. Take care.

8/10 Good

Peggy

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from MR on Mar 13, 2024
Thank you Peggy. We appreciate that you took the time to rate your recent stay with us. Thank you for choosing to stay with us. All the best.

8/10 Good

Brenda, Snow Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from MR on Feb 22, 2024
Thank you Brenda. We appreciate you choosing to stay with us. Thank you for your rating. have a great day.

10/10 Excellent

Robert

Business traveller
Friendly staff, easy check in check out. Great parking.
Stayed 2 nights in Feb 2024
Response from MR on Feb 20, 2024
Thank you Robert. We are thrilled that you chose to stay at our hotel. Your recent rating and feedback are appreciated. Have a great week.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MR on Jan 26, 2024
Thank you Brent. We appreciate that you took the time to rate your stay. Thank you for choosing to stay with us.

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Jan 2024
Response from MR on Jan 22, 2024
Thank you Dale for taking the time to rate and comment on your recent stay with us.

10/10 Excellent

Dinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MR on Jan 22, 2024
Thank you Dinelle,We appreciate that you rated your recent stay with us.

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality friendly staff room is cosy,warm,extremely comfy and clean good facilities would highly recommend it
Stayed 1 night in Jan 2024
Response from MR on Jan 22, 2024
Thank you Garry. Thank yuo for your gracious comments. We appreciate that you chose us to stay with.

10/10 Excellent

Ryleigh

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as they heard we had a dog, they changed our room to a bottom floor one so we could have easier access to let him outside!
Stayed 1 night in Dec 2023
Response from MR on Dec 24, 2023
Thank you Ryleigh. We appreciate you chose to stay with us. It was good to read that we were able to better accomodate your room needs.

8/10 Good

Rene

Stayed 1 night in Nov 2023
Response from MR on Dec 19, 2023
Thank you Rene. We appreciate your feedback.

10/10 Excellent

Glen

Stayed 1 night in Dec 2023
Response from MR on Jan 5, 2024
Thank you Glen for taking the time to rate your recent stay with us. We appreciate that you made us the hotel of choice.

4/10 Poor

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from MR on Dec 19, 2023
Thank you Melanie for taking the time to rate your recent stay with us.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from MR on Dec 4, 2023
Thank you Mohammad for taking the time to rate your recent stay with us. We are happy you made us your hotel of choice.

8/10 Good

Jared

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from MR on Dec 4, 2023
Thank you Jared for taing the time to review your time with us. We are happy you chose to be our guest.

8/10 Good

Medina

Stayed 1 night in Nov 2023
Response from MR on Dec 19, 2023
Thank you very much for taking the time to rate your stay with us.

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2023
Response from MR on Nov 14, 2023
Thank you Lisa for taking the time to share your recent stay expereince with other potentail guests.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from MR on Oct 30, 2023
Thank you Dean. We appreciate that you chose to stay with us. Thank you for taking the time to rate your stay.

10/10 Excellent

Marissa

Stayed 1 night in Oct 2023
Response from MR on Nov 14, 2023
Thank you Marissa. Your time and rating are aprreciated.

8/10 Good

Jacqlene

Liked: Staff & service
As a solo traveling female, the fact that there’s a gap between the door and the door frame that you can clearly see in and out of is a little bothersome, especially since there’s a lot of construction going on with workers in and out of the hotel. Staff was nice, bed was comfortable, but I’ll most likely seek alternative lodging next time I’m in the area for work.
Stayed 1 night in Oct 2023
Response from MR on Oct 23, 2023
Thank you Jacqlene. We appreciate your response.Please accept our apologies for not provising you with a sense of security during your stay.

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice "fall" and sleep.
Worked around the Water problems of the area, so all was good otherwise. Thanks for free Hot Coco/coffee in lobby. Enjoyed my stay, you will too!
Stayed 4 nights in Oct 2023
Response from MR on Oct 17, 2023
Thank you Harry. We appreciate your time and comments. Great to hear you enjoyed the lobby beverages while you were here.

10/10 Excellent

Sue

Travelled with pets, Travelled with partner
Very friendly staff. Rooms and amenities spotless. Loved the restaurant on sight. We had our pup with us and got ground floor with doors to the outside for easy access to a nice field for exercising
Stayed 1 night in Oct 2023
Response from MR on Oct 17, 2023
Thank you Sue. We appreciate the comments and were happy to read about your stay.

10/10 Excellent

Matthew, Shelburne

Stayed 1 night in Oct 2023
Response from MR on Nov 14, 2023
Thank you Matthew. We appreciate that you took the time to rate our hotel.

4/10 Poor

Jason

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are extremely small. Even doorways are small. Bed was hard.
Stayed 2 nights in Oct 2023
Response from MR on Oct 13, 2023
Hi Jason. Thank you for taking the time to review our property.

4/10 Poor

Julie

Travelled with family
Disliked: Amenities
Old and outdated. No fresh air in upper floors as windows don’t open. Rooms have microwaves where guests heat food but smells stay in rooms. Pool was shut for service without warning and still paid same price. Noisy with large group sitting outside smoking and drinking outside of our room at night. They brought their own lawn chairs! First thing at 5:45 am they were smoking again and talking. Terrible experience Staff was wonderful They tried their best
Stayed 1 night in Oct 2023
Response from MR on Oct 10, 2023
Thank you Julie. We appreciate that you chose to stay withus. Please accept our apologies for the poor stay experience.

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent looking and well kept in all ways.
Stayed 1 night in Sep 2023
Response from MR on Sep 11, 2023
Thank you Erwin for chossing us for your recent stay. We appreciate your comments.;

8/10 Good

Cheryl, Clinton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place easy on and off. No morning breakfast
Stayed 1 night in Sep 2023
Response from MR on Sep 11, 2023
Thank you Cheryle for chossing to stay with us. We appreciate your feedback.

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from MR on Sep 11, 2023
Thank you Jacqueline for taking the time to rate your recent stay with us.

6/10 Okay

Katrina

Travelled with family and small children
The hotel was just ok. The hot tub was down, the swimming pool looked dirty. You could see the ring aeound the pool. The rooms were ok, but i was not aware you had to request to have your room cleaned etc. We had to go down and ask for toilet paper, towels, coffee. They never informed us we had to request it. Over all the stay was ok but for the price it was just below average.
Stayed 3 nights in Sep 2023
Response from MR on Sep 11, 2023
Thank you KAtrina for taking the time to review your recent stay with us. We are in the process of pool and hot tub maintenace. Please acept our apologies for not providing you with a great experience.

6/10 Okay

Jeffrey.F.

Liked: Cleanliness
Disliked: Amenities
Too expensive for what you get , restaurant& other amenities closed. Not that impressed.
Stayed 1 night in Sep 2023
Response from MR on Sep 6, 2023
Thank you Jeffrey for taking the time to review your recent stay with us. Please accept our apologies for not providing you with an excellent experience. We will work to improve our communication with guest when we have amenities closed.

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Sep 2023
Response from MR on Sep 11, 2023
Thank you Andrew for rating our hotel.

8/10 Good

Chad

Liked: Cleanliness, staff & service
Older but well kept property.
Stayed 1 night in Sep 2023
Response from MR on Sep 5, 2023
Thank you Chad for making us your hotel of choice. We appreciate your time and feedback.

8/10 Good

DOUGLAS

Stayed 1 night in Sep 2023
Response from MR on Oct 13, 2023
Thank you Douglas for taking the time to rate your recent stay with us.

8/10 Good

natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2023
Response from MR on Sep 5, 2023
Thank you Natasha. We appreciate you choosing to stay with us. YOur feedback will help othe potential guests with their decisions.

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean room, easy parking access
Stayed 1 night in Aug 2023
Response from MR on Aug 31, 2023
Thank you Richard. We appreciate you chose to be our guest. Your time and feedback will be shared with other potential guests.

8/10 Good

Kalman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay with my 92 year old mother was very nice. What I do not like is u peaple are supposed to get the best deals . Why I paid a hundred plus dollars more for a room u were suppose to get at that lower price is beyond me. Needless to say I will not be using this site again. U heard the saying “fool me once, same on u, fool me twice shame on.
Stayed 1 night in Aug 2023
Response from MR on Aug 31, 2023
Thank you Kalman.

10/10 Excellent

Andrea

Travelled with family, Travelled with pets
Clean, comfortable rooms.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 24, 2023
Thank you. We are happy you enjoyed your stay.Hope to see you again

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Bar/Restaurant Could stay in motel and not have to go anywhere
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 24, 2023
Thank you. We are happy you enjoyed your stay.Hope to see you again

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from MR on Aug 21, 2023
Thank you Gerry for taking the time to rate your recent stay with us.

10/10 Excellent

David E.L.

Travelled with partner
Liked: Amenities
Lovely room
Stayed 1 night in Aug 2023
Response from MR on Aug 21, 2023
Thank you David for your rating and feedback. We appreciate your time.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff nice property
Stayed 1 night in Aug 2023
Response from MR on Aug 14, 2023
Thank you Andrew. We appreciate your time and feedback.

10/10 Excellent

Debra

Stayed 1 night in Jul 2023
Response from MR on Aug 31, 2023
Thank you Debra. We appreciate you chose us as your hotel. Thank you for taking the time to rate your recent stay.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
It’s too expensive for what you get. And only a grab & go breakfast? For the price we pay, should be included.
Stayed 1 night in Aug 2023
Response from MR on Aug 14, 2023
Thank you Diane for choosing to stay with us. I apologize that we did not meet your value expectations.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2023
Response from MR on Aug 14, 2023
Thank you Chris for making us your hotel of choice. HAve a great day.