Title: Naio Hotel y Villas By OxoHotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Naio Hotel y Villas By OxoHotel Beachside hotel to enjoy outdoor pool and white sand beach ## Photo gallery for Naio Hotel y Villas By OxoHotel ![Exterior - Naio Hotel y Villas By OxoHotel (Dibulla)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/877865b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, Sea View - Naio Hotel y Villas By OxoHotel (Dibulla)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/b634953f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Sea View - Naio Hotel y Villas By OxoHotel (Dibulla)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/28e86247.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Villa (70) | Living area - Naio Hotel y Villas By OxoHotel (Dibulla)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/0b48232a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Naio Hotel y Villas By OxoHotel (Dibulla)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/22fc577b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Naio Hotel y Villas provides a peaceful getaway featuring a beach bar, two restaurants and complimentary in-room WiFi. Guests can relax poolside or explore the garden while enjoying the daily manager's receptions. Past visitors particularly appreciate the beautiful ocean vistas. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - On private beach - Air conditioning - Pool - Pet-friendly VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=100818496&PinnedHotelID=100818496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Double Room, Sea View ![Deluxe Double Room, Sea View](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/28e86247.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Sea View 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Premium bedding Fan Cable channels Daily housekeeping Mobile key entry - Sea view - Sleeps 2 - 1 King Bed ### View all photos for Traditional Twin Room, Sea View ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/ac1611c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Twin Room, Sea View 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Premium bedding Fan Cable channels Daily housekeeping Mobile key entry - Sea view - Sleeps 2 - 2 Queen Beds ### View all photos for Standard Villa 70 ![Standard Villa (70) | Private pool](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/a196a91d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa 70 9.0 Wonderful 2 reviews ### Highlights Private pool Air conditioning Dishwasher Flat-screen TV Separate bedroom Fan Premium bedding Private bathroom - 753 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ### View all photos for Villa 100 ![Superior Villa (100)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/d53ad8d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa 100 ### Highlights Private pool Air conditioning Dishwasher Flat-screen TV 2 bedrooms Fan Premium bedding Private bathroom - 1076 sq ft - 2 bedrooms - Sleeps 6 - 3 King Beds ### View all photos for Deluxe House 140 ![Deluxe House (140)](https://images.trvl-media.com/lodging/101000000/100820000/100818500/100818496/69d82851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe House 140 ### Highlights Air conditioning Flat-screen TV 3 bedrooms Fan Premium bedding Private bathroom 3 bathrooms Coffee/tea maker - 1507 sq ft - 3 bedrooms - Sleeps 8 - 4 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDibulla-Hotels-Hotel-Naio.h100818496.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDibulla-Hotels-Hotel-Naio.h100818496.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.27024%2C-73.30439&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hTrX7JFF5ejEDPJtGm8vbdNa4uY=) KM 2 Via Palomino-Dibulla, Dibulla, La Guajira #### What's nearby - Río Jeréz \- 8 min walk \- 0.7 km - Mingueo Church \- 22 min drive \- 21.4 km - Río Palomino \- 44 min drive \- 47.2 km - Palomino Beach \- 45 min drive \- 46.2 km #### Restaurants - ‪Estadero Dibulla - ‬16 min walk - ‪Parque De Dibulla - ‬8 min walk - ‪Donde Vicente - ‬16 min walk - ‪El Parque Restaurante Boutique - ‬9 min walk - ‪Marakarita - ‬9 min walk ## About this property ### Naio Hotel y Villas By OxoHotel Hotel by the sea Take advantage of a beach bar, a free daily manager's reception, and a garden at Naio Hotel y Villas By OxoHotel. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and 2 bars are available to all guests. Additional perks include: - An outdoor pool - Free self parking - A 24-hour front desk, smoke-free premises, and a front-desk safe Room features All 103 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. More amenities include: - Showers and free toiletries - Flat-screen TVs with cable channels - Fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11260000/11256000/11255987/18385f20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aite Hotel Dibulla - Pool - Breakfast included - Spa - Parking included 9.4 Exceptional 105 reviews CA $200 CA $200 total Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=11255987&PinnedHotelID=11255987&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas, beach towels, beach massages](https://images.trvl-media.com/lodging/89000000/88910000/88900900/88900805/3331017e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### coconuco beach palomino Dibulla - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 10 reviews CA $195 CA $195 total Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=88900805&PinnedHotelID=88900805&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/25000000/24250000/24243700/24243618/2e146370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chiniu Dibulla - Pool - Hot tub - Kids pool - Free WiFi 8.4 Very good 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=24243618&PinnedHotelID=24243618&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/35000000/34040000/34036600/34036546/591dc6b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Awatawaa Ecolodge Dibulla - Breakfast included - Spa - Pet-friendly - Parking included 9.6 Exceptional 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=34036546&PinnedHotelID=34036546&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/89000000/88650000/88648400/88648382/5c6cff19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Huku Beach Hostel Dibulla - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 23 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=88648382&PinnedHotelID=88648382&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Cabin, 2 Bedrooms, Private Pool](https://images.trvl-media.com/lodging/101000000/100010000/100005700/100005609/w1920h1078x0y0-7e94d28d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tewimake Hotel Santa Marta - Pool - Breakfast included - Spa - Free WiFi 9.8 Exceptional 14 reviews CA $217 CA $217 total Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=100005609&PinnedHotelID=100005609&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/17000000/16810000/16804000/16803925/19b71687.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Santuario Natural Dibulla - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 31 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=16803925&PinnedHotelID=16803925&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Terrace/patio](https://images.trvl-media.com/lodging/100000000/99360000/99356300/99356203/1c307550.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Makao Beach Hotel Dibulla - On private beach - Breakfast included - Free WiFi - Bar 9.0 Wonderful 14 reviews CA $112 CA $112 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=99356203&PinnedHotelID=99356203&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/105000000/104180000/104179200/104179193/64218382.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palomino Sunrise Dibulla - Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 8 reviews CA $79 CA $79 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=104179193&PinnedHotelID=104179193&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/108000000/107260000/107258700/107258636/1f5a95b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senda Kokkos Beach Santa Marta - Pool - Free WiFi - Air conditioning - Spa 9.0 Wonderful 48 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=107258636&PinnedHotelID=107258636&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Free secured self parking on site ### Food and drink - 2 bars/lounges - 2 restaurants - A beach bar - Free daily manager's reception ### Restaurants on site - SEDE PLAYA - SEDE SELVA ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden - On a private beach - On a river ### Accessibility - No elevator - Tile flooring in public areas ### More - Built in 2023 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Fan - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of COP 200000 per pet (varies based on length of stay), plus a deposit of COP 200000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Pet deposit: COP 200000 per stay - Pet fee: COP 200000 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Naio Naio Hotel y Villas Hotel Naio Hotel y Villas Dibulla Naio Hotel y Villas Hotel Dibulla ## Frequently asked questions ### Does Naio Hotel y Villas By OxoHotel have a pool? ### How much does it cost to stay at Naio Hotel y Villas By OxoHotel? ### Is Naio Hotel y Villas By OxoHotel pet-friendly? ### How much is parking? ### What time is check-in at Naio Hotel y Villas By OxoHotel? ### What time is check-out at Naio Hotel y Villas By OxoHotel? ### Where is Naio Hotel y Villas By OxoHotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Naio Hotel y Villas By OxoHotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 8.4 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 37 8 - Good 8 6 - Okay 3 4 - Poor 1 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Paula Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities the most beautiful hotel. it was like a dream ##### Paula Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jorge Aug 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent!! It’s the gateway to paradise ##### Jorge Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Tyler Jun 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful room and scenery. stayed a week in one of the villas. Very relaxing by the beach and private pool for each villa ##### Tyler Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Jaime Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awsome It was an amazing experience. I would recommend this hotel to anyone looking for a relaxing getaway, as the busy nightlife is far from the hotel, allowing for a peaceful rest., which give you the peace to rest. ![](https://a.travel-assets.com/ugc/hotel-reviews/c08eb3e6-ab6f-4b42-b00b-033e7ddad2c2-1753200120097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaime Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### john Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Like staying in the jungle with Luxury accommodations ! One step away from the beach! ##### john Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### sehyuk Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has good facilities and environment, and the staff is friendly and helpful. However, there is nowhere to go around the hotel and there are not many activities. Also, there is only one road, so sometimes when someone block the road and protest, the road to the airport is blocked and you miss your flight, which is an inconvenient situation. ##### sehyuk Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Angel Jul 9, 2024 Disliked: Staff & service Do not book this property. Staff is unresponsive, unhelpful amd all around just awful. ##### Angel Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Hector Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La infraestructura es espectacular, es enorme y extremadamente bien decorado. Tomé la villa 100 y era perfecta. Las piscinas son lindas, la comida deliciosa. Hacen un esfuerzo enorme por mantener el lugar bien en medio de una selva. La playa no me pareció linda, casi no tiene playa , el mar es bravo, agua oscura y algo de piedras. Definitivamente la playa no es una fortaleza ahi. El lugar es enorme y tienen unos tuk tuk para movilizarse dentro del hotel que hay que pedirlos a recepcion. Tomé un tour a la Guajira que salia 5 am y no tenian a esa hora, tuve que caminar a las 4h40 am y es facil perderse pese a que hay una señalizacion que no es mala pero a veces un poco confusa. Deberian entregar un mapa digital al menos Cada villa deberia tener un paraguas , ya que cuándo llueve es facil empaparse, el hotel tiene paraguas pero no suficientes en todo lugar y para llegar a las villas hay que caminar varios minutos al aire libre Hay unos pocos detalles por mejorar pero definitivamente vale la pena visitar el lugar, mas que por la.playa por la infraestructura. La piscina en la villa es un detalle increíble. Las villas tienen cocina muy bien equipada pero increíblemente sin microondas, tampoco incluyen cafe, solo 2 botellas de agua. Debería haber cafe de cortesia al menos en la.villa dado el nivel del.hotel. ##### Hector Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Benjamin Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel! Very very pleased all around great experience! Clean, pretty, great service and beautiful vibes ##### Benjamin Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Diego Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lo máximo en Palomino y Dibulla! Pasamos felices! ##### Diego Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### OMAR R Aug 18, 2025 #### Mala experiencia Me parece que no fueron claro desde Un principio, compramos la casa deluxe y a la llegada nos entregaron una villa sin previa información de cambio, me tocó devolverme al lobby (las caminatas son largas) a reclamar y efectivamente el hotel nos había realizado un cambio en la reserva, inicialmente nos dieron una solución y al día siguiente nos hicieron el cambio a la casa deluxe (nos ofrecieron un arreglo económico que cumplía con las expectavitas) durante toda la estadía tuvimos problemas con el mal servicio, mucha demora en comidas y los meseros no tienen la suficiente capacitación para brindar un servicio de como quieren vender el hotel (tipo premium) al final cuando hicimos el check out las condiciones ofrecidas por el cambio no fueron las que nos realizaron y nadie respondió, la gerente del día que nos fuimos muy tajante y falta de empatía, en general hotel lindo pero con pésimo servicio. Y para terminar los mosquitos eran insoportables ##### OMAR R Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### clement Jul 28, 2025 Disliked: Cleanliness, staff & service #### Quelle déception! Service et accueil horrible! Hôtel pas très propre, manque de maintenance. ##### clement Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### JUAN C Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Espectacular el hotel. Deben mejorar mucho en el servicio ##### JUAN C Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Marc Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo hubiera sido fabuloso si el servicio del bar y la comida funcionaran hasta más tarde ya que no todas las personas vamos a el hotel a descansar también queremos divertirnos en la noche y sé que alrededor del hotel ay lugares para eso pero yo no me sentía seguro sería fantástico que alargaran el horario del bar y los show nocturnos ##### Marc Stayed 2 nights in Feb 2025 ### 6/10 Okay #### JOSE Dec 31, 2024 Liked: Room comfort Disliked: Cleanliness #### Mucho por mejorar en servicio El hotel es muy bonito, las instalaciones son buenas, les falta mantenimiento, el servicio es muy malo, no ofrecen un valor agregado a los clientes, como tener agua en la recepción, a las cabañas les falta mtto y terminar de instalar accesorios y equipos. El servicio en el desayuno es muy básico. La playa es espectacular, el servicio en la misma es muy malo, no hay frecuencia para la toma de pedidos. El minimarket es demasiado básico, no se preparan para altas temporadas. No tenían agua. ##### JOSE Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### DIANA Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente!! Un lugar mágico, habitaciones nuevas y espaciosas. Volveremos! ##### DIANA Stayed 4 nights in Nov 2024 ### 6/10 Okay #### Stephan Nov 16, 2024 Liked: Cleanliness, amenities, property conditions & facilities Der Architekt, der das gebaut hat, hat einen Preis verdient. Spitzenmäßige Architektur ! Das Hotel ist leider nicht gut geführt, was der Gast an vielen Kleinigkeiten spürt: erstmal kein Internet (wurde dann aber geregelt), keiner spricht wirklich englisch, es gibt keine Regenschirme (oder sie werden nicht angeboten), die Strandbar arbeitet so langsam … ##### Stephan Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Jorge Nov 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Llegamos al hotel a las 7:30 pm a hacer el check in y el cuarto no estaba listo, tuvimos que esperar cerca de una hora La música proveniente de una de las villas del hotel al lado de nuestro cuarto duró casi toda la noche hasta las 4 am. No obstante escribirle a la recepción vía WhatsApp, que es el medio para comunicarse dentro del hotel, no nos respondieron Las instalaciones son excelentes y el personal muy amable pero deja mucho que desear la operación del hotel. El desayuno muy normal, nada especial. El el comedor una vez nos servimos el desayuno no había cubiertos nos tocó esperar 10 min a que limpiaran algunos ##### Jorge Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Robert Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beach luxury Naio is truly spectacular. From the design throughout to the pools, delicious food and social areas, it was truly perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/E47313557E69534AA743B237B93EF6D5BAF83A001727298866534.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAC6F7EB112852C0C074C398F892624992174F571727298866831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4A47B0934CB0EFE432E75727A0AE1666E1E4362F1727298865070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB8CCF1F98501CB7E81088A135798225DD7686641727298866405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robert Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Hernando Jun 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impecable. 10 de 10. Es un lugar espectacular, nuevo y con un diseño insuperable. Uno de los mejores hoteles en los que he estado. No es solo la infraestructura, es la atención: inmejorable. Volveré. ![Piscina privada de la casa en la que me hospedé.](https://a.travel-assets.com/ugc/hotel-reviews/D2AA8550D40E488215C22B3756178B1C3CF35CBA1717446578724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hernando Stayed 3 nights in May 2024 ### 10/10 Excellent #### Deisy Apr 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación, un lugar muy tranquilo amplio agradable y con unas instalaciones muy lindas y un personal muy amable, la comida es rica y el servicio muy atento en todo momento. Se disfruta de mucha paz y belleza en todo el hotel. Se descansa en todo el hotel sus áreas son muy amplias las cuales permite que los huéspedes no se sientan sin espacio ![](https://a.travel-assets.com/ugc/hotel-reviews/A20D053F6360F966EBF8D23A15DEE9BD2894B5B31713213292753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C06CB48022587629BCAA6FC8F8D086B47558E3221713277151289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deisy Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Deisy Apr 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación, un lugar muy tranquilo amplio agradable y con unas instalaciones muy lindas y un personal muy amable ![](https://a.travel-assets.com/ugc/hotel-reviews/A20D053F6360F966EBF8D23A15DEE9BD2894B5B31713213292753.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Deisy Stayed 3 nights in Apr 2024 ### 8/10 Good #### karina Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities L’hôtel et les chambres sont splendides. Sans doute l’un des établissements les plus spectaculaires de la région. Mais il vient d’ouvrir et va sans doute se roder. Le service, malgré la bonne volonté et l’extreme aimabilité du personnel, est encore approximatif. Parmi les choses à améliorer: le restaurant, pas très avenant et trop lent, qui ressemble à un réfectoire, limiter la musique à certaines heures, réserver l’une des trois magnifiques piscines aux adultes pour pouvoir nager ( et laisser les deux autres aux enfants et à leurs jeux de ballons), équiper les chambres de sèche-cheveux, etc… mais nous avons aimé l’ambiance bon enfant qui tranchait avec l’architecture ultra luxueuse du lieu ##### karina Stayed 4 nights in Mar 2024 ### 8/10 Good #### Alberto Apr 1, 2024 Liked: Cleanliness, room comfort #### Un viajo al paraiso ... en desarrollo. El sitio es espectacular. El concepto, las habitaciones y el lugar es magico. Al ser un hotel nuevo, aun tiene detalles por mejorar que seguramente con el tiempo ya no los tendran y el lugar sera 5 estrellas. ##### Alberto Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Mario Oct 11, 2025 ##### Mario Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotels in Waterton Park](https://www.expedia.ca/Waterton-Park-Hotels.d181753.Travel-Guide-Hotels) > > [Honeymoon Resorts and Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-Honeymoon-Hotels.0-0-d6022969-tHoneymoonHotels.Hotel-Filter-Destinations) > > [All Inclusive Resorts and Hotels in Turks and Caicos](https://www.expedia.ca/Destinations-In-Turks-And-Caicos-All-Inclusive-Hotel.0-0-d184-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Metro](https://www.expedia.ca/London-Hotels-Hotel-Metro.h3296096.Hotel-Information) > > [Grand Sirenis San Andres](https://www.expedia.ca/San-Andres-Hotels-Grand-Sirenis-San-Andres.h47010877.Hotel-Information) > > [Santa Marta Marriott Resort Playa Dormida](https://www.expedia.ca/Santa-Marta-Hotels-Santa-Marta-Marriott-Resort-Playa-Dormida.h36287893.Hotel-Information) > > [Chalets Niagara Falls](https://www.expedia.ca/Niagara-Falls-Chalets.d6023515-aaChalets.Travel-Guide-Accommodation) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Zuana Beach Resort](https://www.expedia.ca/Santa-Marta-Hotels-Zuana-Beach-Resort.h3885428.Hotel-Information) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Orbit One Vacation Villas](https://www.expedia.ca/Orlando-Hotels-Orbit-One-Vacation-Villas.h7233.Hotel-Information) > > [Comfort Inn Mississauga](https://www.expedia.ca/Toronto-Hotels-Comfort-Inn-Mississauga.h1351224.Hotel-Information) > > [Hotels in Johannesburg](https://www.expedia.ca/Johannesburg-Hotels.d6051471.Travel-Guide-Hotels) > > [Decameron Isleño - All Inclusive](https://www.expedia.ca/San-Andres-Hotels-Decameron-Isleno-All-Inclusive.h1071822.Hotel-Information) ### Flights > [Flights from Alberta (YQL) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yql/ywg/lethbridge-to-winnipeg) > > [Flights from Alberta (YQL) to Saskatoon (YXE)](https://www.expedia.ca/lp/flights/yql/yxe/lethbridge-to-saskatoon) > > [Flights from Vancouver (YVR) to Manchester (MAN)](https://www.expedia.ca/lp/flights/yvr/man/vancouver-to-manchester) > > [flights from greater fredericton intl airport](https://www.expedia.ca/lp/airports/yfc/flights-from-greater-fredericton-intl-airport) > > [Flights from Goffs (YHZ) to Wroclaw (WRO)](https://www.expedia.ca/lp/flights/yhz/wro/halifax-to-wroclaw) > > [Flights from Lisbon District (LIS) to Madrid (MAD)](https://www.expedia.ca/lp/flights/lis/mad/lisbon-to-madrid) > > [Flights from Vancouver (YVR) to Montego Bay (MBJ)](https://www.expedia.ca/lp/flights/yvr/mbj/vancouver-to-montego-bay) > > [Flights from Winnipeg (YWG) to London (YXU)](https://www.expedia.ca/lp/flights/ywg/yxu/winnipeg-to-london) ### Activities > [Things to do in Destin](https://www.expedia.ca/Things-To-Do-In-Destin.d6906.Travel-Guide-Activities) > > [Things to do in Thorold](https://www.expedia.ca/Things-To-Do-In-Thorold.d7292.Travel-Guide-Activities)