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"Hotel is in a lovely location, views and easy access to all activities. But I was immediately underwhelmed by Initial welcome from staff. Which continued thoroughout my stay. Staff served you and that was it. Not much eye contact, even impatience, at one point. A solo traveller of a certain age, I felt unseen. It certainly didn’t live up to hotels statement of “your home away from home”. I was also underwhelmed by the breakfast offerings at £19.99. I opted for vegetarian option, which I couldn’t eat it as was dry, overcooked, bland with a great lack in imagination . So disappointing."

"Excellent room and breakfast and view "

"The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights."

"It was simply a perfect 10 on every account. It was an amazing stay in a splendid hotel. The staff from the reception to the maintenance staff were so friendly and welcoming. The young lady supervising the spa area was marvellous and so accommodating. The room with a view of the lakes was very pleasant and inviting. Very comfortable in every aspect. The amenities were great for spending quality time in the swimming pool, sauna, steam room and Jacuzzi. Never overcrowded. Pleasing atmosphere. The bar was well maintained and stocked with various alcoholic and soft beverages. The carte menu was great and enough entries to satisfy one’s tastes. The food which we ordered was cooked to our taste and liking and delicious too. All the staff were so friendly and polite which made our short stay so enjoyable. Thanks to you all for a perfect stay."

"Not impressed, the room was not as seen on the photos and was not supplied a baby cot for my 6 week old baby. On arrival we were told to pay an up front deposit for damage at £50 from a card witch was not apart of the booking so unexpected cost was disgusting we payed for all entertainment and then was told by staff it was room only and we could not use the facilities , staff had an horrible attitude and I would not stay again !"

"Room was very small , coat hangers so high couldn’t hang anything up waste of time , no chairs in room being disabled did struggle having to sit on bed all the time , bathroom was wetroom but did not have handrails round toilet or shower so couldn’t have shower as nothing to hold onto , food was good staff in dining room very good"

"It was amazing and also I will come back again"

"The Room was fine ,bar service frendily staff and Breakfast was good with staff waiting on great stay"

"Brilliant "