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"The room and bathroom was clean, staff was great, non confrontational and very pleasant. They could use more handicap parking. The TV was a little tough to figure out. They should have little refrigerators with a freezer. I am a diabetic that uses insulin, and use freezer packs to keep it cool. I could not refreeze the freezer packs, but it was cool enough to keep the cooler out in the car and the freezer packs kept it cool until we got home. I would stay there again. "

"Remodeled, clean, easy parking. "

"We had an enjoyable stay here, though not feeling like it was exactly up to par with what I would’ve expected from them. Hotel was clean enough, and the staff was very helpful. Our first room‘s air conditioner was obnoxiously loud, but they were kind enough and quick to switch us to another room not a fan of the top sheet and bottom sheet sandwich over top of a blanket type thing so the bed felt sloppy and cheap for this particular brand of hotel. The slightly better than average beds were hard pillows were great. Breakfast was included, but the bare minimum. Great location OK for the money."

"Our woodland room, #610 was perfect. Roomy, clean, well stocked with towels. Great to have nice size frig, microwave, counter space and dishes. We brought food and drinks, restaurants about 20 minutes away in Corbin. Enjoyed coffee sitting on the porch chairs each morning. TV had many channels, internet was steady. Shower was hot with soap provided. We literally walked out the door to well marked trails. Beautiful nature and so peaceful. Cumberland Falls was a perfect getaway. "

"The staff are super friendly and the rooms are nice and clean"

"Parking was perfect "

"Never receieved anything"

"Front desk staff is very rude"

"We will definitely come here again. The room was clean and the staff were courteous and efficient. The breakfast in the morning had a ton of variety for all ages, and the lady who was there was just lovely. They even had a little basket of crayons for the kids. Really nice place. "