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"No refrigerator or microwave in room. Beds , box springs, squeaky and terrible shape. Balcony overlook, weak. Tall standing trees blocking view. The breakfast that everyone raved about, weak.. no bacon. I would not recommend this place."

"Excellent value for the price. Clean room, nice breakfast, good location."

"Parking was good. Room was clean and ac unit worked well. "

"It was fantastic place with Micro, refer, cofee pot , heat air was great! Fantastic hot breakfast! Great area close to shopping and I75. Had a great time."

"A hotel employee stole a brand new pair of shoes left at check out and “no one on the staff remembers seeing the shoes”. They were brand new in the box. The hotel staff member Tammy said they did not care if I leave a bad review and that no one stole anything when I know for a fact that they were in the drawer when we left. Hotels.com also did nothing regarding the stolen item. After asking for corporate’s number and being told by Tammy there was no corporate number, I asked for the owner to call me and left my name and phone number. I then found corporate’s number myself and filed a complaint."

"Convenient location to Cumberland Gap National Park. Was a quiet hotel. Our room looked out to a section of the hillside. Restaurants within walking distance and Walmart was across the street."

"Served us well at a quick rest stop on our travels"

"Nice clean quiet stay"

"This was the filthist hotel I've been in. They made me sign a paper forcing me to pay any chargers before they would show me the room. Room 222 nasty torn carpet dingy overall, the bedding, the drapes, the carpet were totally unacceptable. There was a stench in the hotel & it was worse in the room. If an asthmatic would have to sleep in this room, they would have an ashma attach. I only saw 2 employees. One girl at the desk & another who took me to the room. They neither were pleasant because I was asking questions. Both appeared to me to be unkept. There was also a group of people gathered outside in front of the hotel. Very loud smoking & language? I told the girl who escorted me up the elevator & to the room that there was no way we could take the room. The girl at the desk said, you know they are going to make you pay anyway! I booked the room through Expedia. EXPEDIA pur pressure on me to buy Assistance & Insurance through General Global. I bought it because the communication threatened to know that something was going to go the wrong way and I would need this policy to help me get out of a problem. Well, I better not get billed for anything! What a mess! We hadn't where to stay. It was 9:45 pm. To sleep in the car was the only thing to do! TERRIBLE PEOPLE & TERRIBLE COMPANIES. WE ARE IN OUR 80's. Expedia is TERRIBLE!"