Recherche d’hôtels − Comté de Berrien

« First I would like to say that I received an upgrade on my room and I was very appreciative of that. It was cozy and comfortable. I went to a couple of buffets and they were very nice and the staff was very friendly. I will definitely be returning. »

« Clean room and great parking. Terrible breakfast which was disappointing but everything else was great. »

« First off, check in is at 4pm. We arrived at 3pm and were told our room would be ready soon so we brought all of our luggage in and waited in the lobby. 4pm came and went, and after asking multiple times when our room would be ready, we kept getting the same reply, just a few minutes, they're still cleaning the room. Finally we were able to check-in at 4:25pm, almost a half hour after our check-in time, and wasting over an hour sitting in the lobby. We weren't the only ones either, there were...

« Clean, friendly staff, great amenities pool, restaurant, coffee counter »

« The hotel was clean and conveniently located and the room was nice. Service left a bit to be desired. When we arrived, no one was at the front desk. We rang the bell twice before someone came out from the back. Our room never got cleaned the next day even though we were out of it from 10:00 am - 2:00 pm. We saw the cleaning carts at the rooms next door when we returned so we went down to the lobby for 1/2 an hour to give them a chance to clean our room. When we returned to the room, it...

« First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main...

« Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location. »

« Clean, new rooms. Small but just enough »

« Will look for a different hotel for my next trip. P »

« The staff was amazing. The room was very clean very nice. It was very pleasant stay and very affordable. It was nice to have a place like this that fit my budget, but I was treated like royalty. »

« La chambre n’était pas propre. Nous avons trouvé dans le canapé lit d’anciens draps non changés. Nous avons du rester 2 nuits et personne n’est passé pour refaire un peu les lits. Nous avions 3 serviettes pour 5 perosnnes. Le sol était coolant… »

« Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were...

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