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"A perfect stay "

"Best resort I’ve ever stayed in by a mile. Staff went out of there it way to ensure I had an amazing stay. Will most definitely be back"

"Lovely location but no other restaurants nearby. Excellent service good food and drinks. "

"The staff were amazing the food was good and the room was aged but clean and well maintained "

"Excellent property, very clean, amazing service staff."

"Views were amazing, wonderful patio to sit and enjoy the sun, staff were very attentive, room was spacious and clean, hot shower, comfortable bed and heat in the room. Nice restaurant and tasty food."

"Very very nice resort with quite environment "

"The location is amazing, close to the main square. The hotel is nice and cozy. The staff friendly and helpful. Truly recomended if you are planning to stay at Bhaktapur."

"I had a wonderful stay at this beautiful hotel. The staff were so kind, the room clean and spacious. I take fond memories of my stay and look forward to returning next time I am n in Nepal."

"Loved this place"

"Nice room, the transport service from the airport to the hotel in the middle of the night was incredible, the breakfast was made to order, and the hotel manager even helped me to transfer to my next hotel"

"Staff were very nice. The food there were very good! We could see sunset in our room."

"We had a wonderful stay! The hotel was clean with a very comfortable bed The staff were very friendly and helpful The location was perfect The food was also very good local Newali food"

"Perfect place to stay in Bhaktapur. Right on the durbar square, lovely having breakfast on the rooftop. Breakfast was very generous and tasty. Room was perfectly clean and comfortable and staff friendly and helpful."

"I request the company to remove this hotel from its list of hotels immediately. The address on Google maps is not accurate. The phone number is incorrect. It is impossible to get through. No one meets you from the airport, although the website says “free transfer”. Breakfast is just one fried egg. The sheets are dark with dirt. The hoods from the toilet open into the dining room. "

"I booked my stay at serene resort online, approximately 4-5 days in advance, using an online travel company. I called approximately one hour before arriving at the hotel for my scheduled stay and the manager told me he canceled my reservation. The manager had very limited Ability to communicate in English. I arrived to the resort only to discover the manager refused to rent me a room and said he canceled my reservation. He then sent me to another hotel where I had to pay for a room. The next...