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Reviews of The Grey Horse

2.5 out of 5
The Grey Horse
39 Haughton Green, Darlington, England

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 66 reviews" "
Rating 8 - Good. 19 out of 66 reviews" "
Rating 6 - Okay. 7 out of 66 reviews" "
Rating 4 - Poor. 8 out of 66 reviews" "
Rating 2 - Terrible. 10 out of 66 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Tamas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just
Stayed 1 night in Apr 2024

10/10 Excellent

Steve

Travelled with group
Great hotel
Had a fantastic time at the hotel, would come back again
Stayed 1 night in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Strange noise
Staff were welcoming Space to park Room was clean Plenty of towels Window was wide open to took a little while to warm up A good night's sleep until about 6am when there was a strange ticking noise (possibly the heating) that stopped me falling back to sleep
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marie

Liked: Staff & service, property conditions & facilities
Just what I needed for one night. Shower was a little cool, but I needed to get clean, not wallow!
Stayed 1 night in Oct 2023

8/10 Good

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stop over
Great pub. Lively atmosphere. Live music is still quite loud in the rooms until finish time 10/.30/11pm(?). If not your thing may be best to check if there is any music planned for the night of your stay. (My stay was Saturday night)After hours area is very quiet. Limited on site parking at the rear with narrow bays. Additional free parking on the road without issue. Food is available but I gather the kitchen keeps variable hours so if you intended to eat there may be best to check first
Stayed 1 night in Sep 2023

2/10 Terrible

robert

Disliked: Staff & service
Due to an involvement with problems internationally, I tried to speak to the hotel about postponing or even cancelling. I rang three ( 3 ) times during the week before. The answer machine cut in each time, took my message explaining mitigating circumstances but the hotel never rang back, pure ignorance on behalf of the hotel and its staff. Not good business.
Stayed 1 night in Sep 2023

2/10 Terrible

Annette

Stayed 2 nights in Aug 2023

10/10 Excellent

Colin

Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Quality.
Stayed 1 night in Aug 2023

6/10 Okay

Dawn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and beds where uncomfortable The beds seamed broken Shower was just full of mould and cheap furniture plus carpet not hooverd . Staff where freindly But i wont stay again .
Stayed 2 nights in Aug 2023

10/10 Excellent

NIGEL

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un clean. Do not recommend
Not clean. Didn't say as other members of the party checked in and out in a moment as it was so un clean with beds that looked slept in covered in hairs. The decision was made to not stay.
Stayed 1 night in Jul 2023

8/10 Good

Dave

Stayed 1 night in Jul 2023

10/10 Excellent

Connor

Stayed 1 night in Jul 2023

8/10 Good

N

Stayed 1 night in Jun 2023

10/10 Excellent

Cham Chung

Stayed 1 night in Feb 2023

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities, room comfort
Nice pub, room was ok. Good location. I’d stay here again.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2022

8/10 Good

Sam

Stayed 1 night in Oct 2022

4/10 Poor

Dalveer

Business traveller
Disliked: Staff & service
The music didnt let me sleep all night no point staying here
Stayed 3 nights in Sep 2022

10/10 Excellent

Jane

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
En-suite , comfortable, above a pub so can be lively with enjoyment from visitors. Free onsite parking. Tea facilities but no fridge. Breakfast not included.
Stayed 2 nights in Aug 2022

10/10 Excellent

Keith

Stayed 1 night in Aug 2022

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very comfortable room.
Stayed 1 night in Aug 2022

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly place and staff hotel room was clean and comfy will go back for sure
Stayed 1 night in Jul 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Fantastic stay. Lovely bar, outside drinking area. Staff really pleasant. Room small but absalutely adequate for our needs. Room was clean and fresh. The only thing that was a little disappointing was there was no hanging or drawer space for clothes. That said the price of room reflected that. £6 taxi ride to town makes it ideal location for us too. Would i go back? Yes of course!!
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Nicola

Ok if your working
If you want luxury this isn’t your place. It is for more a one night stop over. Nowhere to put anything it’s just a bed and a table. I was there 4 nights and That was enough. Having said that the music from the pub stopped at 11pm and it was quiet after that. So did get some sleep. And was an easy walk to work.
Stayed 4 nights in Feb 2022

4/10 Poor

Martyn

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff and people, It's a pub!
The location, staff and place was ideal but there was no food available and the TV's in the room did not work. I had no towel for 2 days. There was also noisy late night entertainment at the hotel. This in itself is not a problem but I would not have booked this B & B if I had known beforehand. The rooms were adequate but dated and everything was damaged or tired.
Stayed 3 nights in Sep 2021

2/10 Terrible

Gary

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Eamonn

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Could have been better
Pub is lovely and bar staff friendly no food on site room wasn’t very nice old bed and a few stains on bedding tv didn’t work bathroom looks newish but dirty grouting
Stayed 1 night in Aug 2021

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Lovely pub great area would stay again
Stayed 1 night in Aug 2021

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms friendly staff and a chippy next door
Stayed 1 night in Jun 2021

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grey Horse
Only thing that let it down was although it said breakfast available at extra cost there was none! Not a big problem as we called at Richmond Weatherspoons on the way home and we will be visiting again.
Stayed 1 night in Sep 2020

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Great price
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great shower and comfortable room plenty of parking and shops close by
Stayed 7 nights in Jun 2020

8/10 Good

Brianknight

Business traveller
Liked: Cleanliness, staff & service
Clean tidy good staff not 5*but very good for thr money
Stayed 1 night in Jun 2020

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the property perfect for work and ideal for my needs. if it wasn't for doing 'Dry January' in would have probably frequented the bar and enjoyed the atmosphere more. Look forward to returning again sometime.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Neat and clean. Plenty of milk for the coffee. Warm and cosy.
Stayed 1 night in Nov 2019

8/10 Good

Geoffrey Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay and helpful staff, comfy room
Comfortable room, drinks, fairly quiet, helpful staff, was able to park at front despite late arrival because of traffic/weather (arrived 9.40pm), was given nice breakfast despite the refurbishment. Lovely hot shower. brief but pleasant staff - very handy for Darlingtom campus of Teesside Univ.
Stayed 1 night in Nov 2019

10/10 Excellent

rajesh reddy

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of foist and damp, their wasnt any soap to wash our hands. The staff was fine until they swapped shifts and after was just horrible!!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definetley coming back next year hope to try the food when its up and running
Stayed 1 night in Oct 2019

4/10 Poor

Lynne

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great night
Very friendly place just a shame they don't do food; room ace, would stay again if we are in the area or possibly just to go see the band they had on again
Stayed 1 night in Aug 2019