Verified review
6/10 Okay
Marci
Nov 9, 2026
Liked: Amenities
The weather temperature drop considerably ushering a mass of cool air temps outside. The air conditioning had been( maybe inadvertently) left on inside the room we were assigned at check-in. We immediately changed the digital thermostat on the wall to adjust the temperature to warm up the room a little- When the heat clicked on, out came the most disgusting unpleasant odor of strong urine and other unrecognizable smells from the wall unit vent( the unit was an affixed portable inside unit positioned below window seal.) We immediately went down to the front desk and asked to be moved to another room with king bed, corner windows per the reservation.. We were asked to go back into that strong urine smelling room gather our things, come back down to front desk turn in our room door cards., at that point we were given another room one floor up- and directly beneath the original smelly room. Front Desk appeared to be apologetic..but not very surprised by the grotesque smell I described. This property is not very old.. Includes airport shuttle, nice snack area, bar, small restaurant, dining area, parking, and other totally nice amenities, very neat & unique decor. So may I suggest the cleaning of Hvac units when there is a change from hot to cooler weather? Thanks.
Stayed 2 nights in Nov 2026
