Title: Hotel Cisne - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cisne Hotel Cisne offers a convenient location near shopping centers, plus a continental breakfast to start the day and multilingual staff to assist travelers ## Photo gallery for Hotel Cisne ![Standard Double Room - Hotel Cisne (Cuenca)](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/58434442.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Hotel Cisne (Cuenca)](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/f3783385.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Cisne (Cuenca)](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/e27a7af6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Cisne (Cuenca)](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/ddf0f20f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Cisne (Cuenca)](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/bde3a45b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at Hotel Cisne start their day with a continental breakfast before using in-room WiFi or exploring the nearby shopping center. The hotel offers a snack bar/deli for quick meals, and travelers value the helpful multilingual staff available throughout their stay. ## Reviews 7.0 Good ## Popular amenities - Breakfast included - Pet friendly - Free WiFi - Laundry - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/21b6bdd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating Smart TV Blackout drapes/curtains Private bathroom Digital channels Wardrobe or closet Daily housekeeping - Sleeps 2 - 1 Queen Bed ### View all photos for Family Quadruple Room ![Family Quadruple Room](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/a3c8fdf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Heating Smart TV Blackout drapes/curtains Private bathroom Digital channels Wardrobe or closet Daily housekeeping - Sleeps 4 - 4 Large Twin Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/b61e4acf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Heating Smart TV Blackout drapes/curtains Private bathroom Digital channels Wardrobe or closet Daily housekeeping - Sleeps 1 - 1 Large Twin Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/92000000/91820000/91812000/91811996/5b216e46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Heating Smart TV Blackout drapes/curtains Private bathroom Digital channels Wardrobe or closet Daily housekeeping - Sleeps 3 - 1 Twin Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Cisne.h91811996.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Hotel-Cisne.h91811996.Hotel-Information) ## About the area Located in Cuenca, Hotel Cisne is connected to a rail/subway station. University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium are local attractions and those in the mood for shopping can visit San Francisco Plaza Market and Mall del Rio. Looking to enjoy an event or a game while in town? See what's happening at Pista De Bicicross Bmx Cuenca or Alejandro Serrano Aguilar Stadium. [Visit our Cuenca travel guide](https://www.expedia.ca/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.89819%2C-79.02611&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BlQSx0vo5tOseSMhQzlQLru710U=) Av. Americas y Amazonas, 0967820474, Cuenca, Azuay ### What's nearby - ![Santo Domingo church at night, as seen from a rooftop on Park Calderon](https://images.trvl-media.com/place/6175552/9bcf9fe9-9e4b-4d0e-9ecc-fa69b9550479.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Calderon Park 5 min drive \- 2.7 km - ![Aerial View of New Cathedral in center of Cuenca, Ecuador](https://images.trvl-media.com/place/6112456/a27c6d4d-db0c-4e5e-9cf4-7ada53dc7647.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) New Cathedral of Cuenca 6 min drive \- 3.1 km - University of Cuenca's Orchid Garden 4 min drive \- 2.3 km - San Sebastian Plaza 4 min drive \- 1.9 km - Convent of the Assumption 5 min drive \- 2.7 km ### Getting around - CREA (Av. México) Tram Station 9 min walk - Luis Cordero (Hermano Miguel) Station 12 min drive - Cuenca (CUE-Mariscal Lamar) 19 min drive ### Restaurants - Cervimundo Gastro Pub 10 min walk - El Arriero 8 min walk - La Fornace 12 min walk - santorino pizza 14 min walk - la taqueria 57 16 min walk ## About this property ### Hotel Cisne Hotel connected to a shopping center You can look forward to free continental breakfast, laundry facilities, and a snack bar/deli at Hotel Cisne. Stay connected with free in-room WiFi. Other perks at this hotel include: - A roundtrip airport shuttle (surcharge), concierge services, and tour/ticket assistance - Smoke-free premises, a front-desk safe, and multilingual staff - Luggage storage and a 24-hour front desk Room features All guestrooms at Hotel Cisne offer amenities such as free WiFi. More amenities include: - Bathrooms with tubs or showers and free toiletries - 32-inch Smart TVs with premium channels - Wardrobes/closets, heating, and daily housekeeping ## Similar properties ![Interior](https://images.trvl-media.com/lodging/6000000/5660000/5652500/5652490/8e07e9fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa de las Rosas Cuenca Historic Center - Free airport shuttle - Free WiFi - Restaurant - Breakfast available 8.2 Very good 187 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=5652490&PinnedHotelID=5652490&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/98000000/97090000/97080400/97080317/bdfdcb39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NASS Loft Atahualpa Cuenca Historic Center - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.4 Very good 68 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=97080317&PinnedHotelID=97080317&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, massages](https://images.trvl-media.com/lodging/115000000/114610000/114608900/114608836/b64d1361.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sanchz Aqua Lounge Hotel by Chat Noir San Sebastián - 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Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=19967212&PinnedHotelID=19967212&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91230000/91222000/91221972/e8894c0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Valle Andino El Tambo - Pet friendly - Free WiFi - Breakfast available - Laundry 9.8 Exceptional 7 reviews CA $27 CA $27 total Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=91221972&PinnedHotelID=91221972&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/21000000/20330000/20323100/20323037/2dbcf3ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Check Inn B&B - Hostel Downtown Cuenca - Breakfast included - Free WiFi - Business services - Laundry 8.2 Very good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=20323037&PinnedHotelID=20323037&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111140000/111131200/111131142/60940ec2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa 11-24 by Casa Bolivar Downtown Cuenca - Breakfast included - Free WiFi - Laundry - Microwave 10 Exceptional 12 reviews CA $55 CA $55 total Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=111131142&PinnedHotelID=111131142&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/45000000/45000000/44995000/44994951/d001e17d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Norte Downtown Cuenca - Pet friendly - Free WiFi - Game room - Breakfast available 7.8 Good 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=44994951&PinnedHotelID=44994951&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/113000000/112570000/112560100/112560004/a31e2066.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MAJESTIC 1 CUENCA Downtown Cuenca - Breakfast included - Pet friendly - Free WiFi - Laundry 7.6 Good 8 reviews CA $54 CA $54 total Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=112560004&PinnedHotelID=112560004&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=91811996&PinnedHotelID=91811996&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=91811996,5652490,97080317,114608836,97074344) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 3 per stay); reservations required - 24-hour roundtrip airport shuttle on request for a surcharge - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 8:00 AM to 10:00 AM - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Smooth flooring in room - Upper floors accessible by stairs only - Visual alarms in hallways - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Private bathroom - Towels provided ### Entertainment - 32-inch smart TV with premium digital channels ### More - Heating ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are not available Cribs (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 15 per person (one-way) - Nearby parking fee: USD 3 per stay (66 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Safety features at this property include a security system and outdoor lighting Property Registration Number 0102461951001.003.201081 ### We should mention This property does not have elevators ### Property is also known as Hotel Cisne Hotel Hotel Cisne Cuenca Hotel Cisne Hotel Cuenca ## Frequently asked questions ### Is Hotel Cisne pet-friendly? ### How much does it cost to stay at Hotel Cisne? ### What time is check-in at Hotel Cisne? ### What time is check-out at Hotel Cisne? ### Does Hotel Cisne provide a shuttle to the airport? ### Where is Hotel Cisne located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Cisne Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 10 Amenities ### 6.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### Carmen Jul 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very dirty place to stay review one start The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu ![](https://a.travel-assets.com/ugc/hotel-reviews/DF1D9913466C2AF3ECD6D593A999736816B675F01721583543682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carmen Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Carmen Jul 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very dirty place to stay review one start The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu ![](https://a.travel-assets.com/ugc/hotel-reviews/DF1D9913466C2AF3ECD6D593A999736816B675F01721583543682.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carmen Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Eduardo Elias Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Estuvo bien ##### Eduardo Elias Stayed 1 night in Jan 2026 ### 8/10 Good #### GUIDO Sep 8, 2025 Liked: Cleanliness, staff & service Me gusto el desayuno ..no tanto el cuarto pero en general esta bien ##### GUIDO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mayra Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente atencion y ubicacion del hotel ##### Mayra Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Ivonne del Carmen Jul 30, 2025 ##### Ivonne del Carmen Stayed 2 nights in Jul 2025