Find Hotels by Independent in North Coast

"Terrible front desk service, very rude and unprofessional "

"The staff was friendly. The resort was peaceful with a beautiful view of the ocean. The food had plenty of healthy choices to choose from. As well as vegetarian choices. Hermans was a great fine dining if you don't want the buffet. Silent Disco on Friday was an absolute blast. The ppl that bright their kids, they do a good job of keeping families is their own area, and the adults only to theirs."

"nice hotel,clean,perfect location."

"Everything about The New Garden was great, the housekeeping was top notch, the breakfast was better than expected, the front desk staff was helpful with getting me connected to the wifi and the security was on point. My two complaints are.. 1: I only got a wifi connection on my 3rd floor balcony or on first level (no big deal) #2: there's plenty of towels in the bathroom room but NO washcloths (my suggestion is to pack 1 or 2 in your bags) other than that I would definitely recommend as well as stay at New Garden hotel again"

"The Room Items( the Iron, Ironing Board Weren't in Good Working Condition. The TV. Didn't have. ESPN Available, and the Games that I was able to get. Was in the Spanish Language only. And after Paying for my Full All Inclusive package fir Myself and my Guest. I thought a Laundry service( for 10-12 items of Clothing would be a free Service!!! When I Checked Out, I was Charged $33 for 12 items !! Which wasn't Good."

"It’s a small resort but the staff is great and so is the food. "

"Staff needs better training and dealing with customer requests. They need to have a back up plan when their system is down. The food was great."

"The property is well maintained and very friendly and helpful staff. They let us check in 2 hours early and let us know that we could use all the pools and amenities even all day after we checked out. We recommend this place and will come back for sure"

"The place is perfect; the staff are very friendly. My only recommendation concerns the towels, which are dingy."