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Galaxy Hotel

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Luxury
5.0 star property
9.2

Wonderful

Waterpark paradise with 24-hour casino

Galaxy Hotel offers 20 restaurants and a swim-up bar with complimentary poolside drinks. Families enjoy kids' tents in rooms and a children's club with crafts. The Grand Resort Deck features multiple pools, a lazy river, and waterslide at no extra cost—perfect for luxury-seeking guests.

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

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About this property

Galaxy Hotel

  • Luxury family-friendly hotel near Rua do Cunha
  • Located close to Galaxy Arena and Cotai Strip, Galaxy Hotel provides a free roundtrip airport shuttle, free water park access, and an art gallery on site. Treat yourself to a massage or other spa services. Be sure to enjoy lunch and dinner at the 20 on-site restaurants. In addition to a shopping mall on site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool along with a lazy river, a waterslide, and sun loungers
    • Free self parking
    • Limo/town car service, full breakfast (surcharge), and express check-out
    • A vending machine, tour/ticket assistance, and concierge services
    • Guest reviews speak highly of the helpful staff and first-rate property condition
  • Room features
  • All 1449 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and free stocked minibars.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate tubs/showers
    • HDTVs with premium channels
    • Refrigerators, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 17 to April 2:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 446.2 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MOP 228.8 for adults and MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Galaxy Hotel?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Galaxy Hotel on Jun 22, 2026 start from CA $230, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Galaxy Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Galaxy Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 10:00 AM–8:30 PM at scheduled times.

Where is Galaxy Hotel located?

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of Rua do Cunha, Cotai Strip, and Galaxy Arena. A-Ma Temple and Senado Square are also within 6 mi (10 km). Pai Kok Station is only a 2-minute walk and Stadium Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

Verified

10/10 Excellent

LUCY LU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect family hotel with spacious rooms, kid-friendly amenities, great pool, and helpful staff. Will definitely return!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best of best to family

I think this hotel is best of best. beautiful views ,convenient dining and good resort environment.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean & beautifully decorated. There’s shopping and eateries at this hotel👍
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many facilities and dining options available.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Therese Hanssen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite hotel

Amazing experience! The people working there are so friendly and helpful<3 I definitely will come back here again.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Yoke Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big and comfortable
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Much better than i expected. Great place for family with kids
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Norena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only one regret from our stay

From start to finish a wonderful stay. The amenities are top notch, the pool deck is incredible and all staff are extremely helpful and kind. Only regret is not staying longer.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Hyeon Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. Rooms were clean and spacious and swimming pool and hot tubs were great. Very close to Taipa area and good restaurant. Only thing that was sad was dimsum restaurant at Broadway food street was closed :( Please bring back dimsum restaurant!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Galaxy’s facilities and amenities exceeded expectations. The room and common areas were kept clean and well maintained. The pools were especially lovely and fun for both adults and kids. The staff were thoughtful and thorough for my family, especially as we traveled with young kids. Impressed with the stay and will highly recommend to family and friends.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Man Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YUK LAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Phu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing service. Went out and beyond our expectations.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

XIAO TING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ho Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room so big
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff helped Everytime they could. They offered several options for meals and entertainment. The room was wonderful with amenities. My son didn’t want to leave the room. We did not hear any noise from other rooms.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yik

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Macau!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Leo Quay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean and nice hotel. Friendly staff and good food
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby old town, easy accessible
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023