Title: Hotel Turquesa Maya - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Turquesa Maya Hotel in Felipe Carrillo Puerto with a 24-hour front desk and a restaurant ![Balcony](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/w2047h1536x0y0-374732b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/b65824f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/57bea3a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Local cuisine](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/42e65fbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/5dd72261.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Turquesa Maya in a vibrant neighborhood offers cooked-to-order breakfasts and local specialties. Enjoy free grocery shopping, a relaxing garden, laundry facilities, helpful staff, and WiFi. 7.8 Good ## Popular amenities - Breakfast available - Room service - 24/7 front desk - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates # Tonight [Sep. 23 - Sep. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-23&endDate=2025-09-24&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 24 - Sep. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7663811&PinnedHotelID=7663811&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Double Room](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/d4240e1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Premium bedding Private bathroom Free bottled water Cable channels - Sleeps 2 - 1 King Bed ![Triple Room](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/d8878881.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 7.0 Good 2 reviews ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Premium bedding Private bathroom Free bottled water Cable channels - Sleeps 3 - 3 Twin Beds ![Quadruple Room](https://images.trvl-media.com/lodging/8000000/7670000/7663900/7663811/5353f268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Premium bedding Private bathroom Free bottled water Cable channels - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Turquesa-Maya.h7663811.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Turquesa-Maya.h7663811.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.59015%2C-88.04834&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qdxQ2ePDCFaa6BM5tQEiHjUUJVo=) Calle 56 con Diagonal 66 #936, Felipe Carrillo Puerto, QROO, 77210 #### What's nearby - Santuario de la Cruz Parlante - 18 min walk - 1.5 km - Centro Cultural Chan Santa Cruz - 18 min walk - 1.5 km - Pueblo Felipe Carrillo Plaza - 19 min walk - 1.6 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 135 min drive #### Restaurants - ‪El Faisán Y El Venado - ‬2 min drive - ‪El Pastorcito Maya - ‬18 min walk - ‪La Taberna - ‬2 min drive - ‪La Cocina De Mamá Lupita - ‬14 min walk - ‪Taquería Hermanos Gómez - ‬1 min drive ## About this property ### Hotel Turquesa Maya Property highlights Take advantage of a free grocery shopping service, a garden, and laundry facilities at Hotel Turquesa Maya. The on-site restaurant, Turquesa Maya, features local cuisine. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and luggage storage - Smoke-free premises, a 24-hour front desk, and a banquet hall Room features All guestrooms at Hotel Turquesa Maya feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water. More amenities include: - Bathrooms with showers and free toiletries - 32-inch plasma TVs with cable channels - Wardrobes/closets, balconies, and ceiling fans ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Cooked-to-order breakfast available for a fee: USD 10 to 15 for adults and USD 10 to 15 for children - A restaurant ### Restaurants on site - Turquesa Maya ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Free grocery shopping service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ### Accessibility - No elevator ### More - 1 building - 3 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch plasma TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Free local calls - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Turquesa Maya Felipe Carrillo Puerto Turquesa Maya Felipe Carrillo Puerto Turquesa Maya Turquesa Maya Felipe Carrillo Hotel Turquesa Maya Hotel Hotel Turquesa Maya Felipe Carrillo Puerto Hotel Turquesa Maya Hotel Felipe Carrillo Puerto ## Frequently asked questions ### Is Hotel Turquesa Maya pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Turquesa Maya? > As of Sept 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Turquesa Maya on Sept 24, 2025 start from CA $43.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Hotel-Turquesa-Maya.h7663811.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Turquesa Maya? > Self parking is free at this property. ### What time is check-in at Hotel Turquesa Maya? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Turquesa Maya? > Check-out is at noon. ### Where is Hotel Turquesa Maya located? > Situated in Felipe Carrillo Puerto, this hotel is within 1 mi (2 km) of Santuario de la Cruz Parlante, Centro Cultural Chan Santa Cruz, and Pueblo Felipe Carrillo Plaza. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Turquesa Maya Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 6.8 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 63 8 - Good 44 6 - Okay 30 4 - Poor 10 2 - Terrible 11 ### 10/10 Excellent #### jordan Jan 4, 2023 Liked: Cleanliness, staff & service Inexpensive very friendly staff and very clean! ##### jordan Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Azalia Jan 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive. ##### Azalia Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Greg Nov 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future. ##### Greg Stayed 1 night in Nov 2023 ### 8/10 Good #### Carol Nov 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities R Everything was good for a smaller pueblo. ##### Carol Stayed 1 night in Nov 2023 ### 6/10 Okay #### Nataniel Apr 27, 2024 Liked: Cleanliness, staff & service Room was spacious ##### Nataniel Stayed 1 night in Apr 2024 ### 4/10 Poor #### Philip Feb 23, 2024 Disliked: Cleanliness, amenities, property conditions & facilities Not good but no other choices ##### Philip Stayed 3 nights in Feb 2024 ### 8/10 Good #### xiangzheng Dec 25, 2022 Liked: Cleanliness, property conditions & facilities The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings. ##### xiangzheng ### 4/10 Poor #### ROBERT Jul 2, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi. ##### ROBERT Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Alexis Jun 22, 2025 ##### Alexis Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Karla Yoselin Jun 20, 2025 ##### Karla Yoselin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ana Concepción Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bien las instalaciones ##### Ana Concepción Stayed 1 night in Jun 2025 ### 8/10 Good #### Gibran Alfonso Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gibran Alfonso Stayed 1 night in May 2025 ### 2/10 Terrible #### Michael May 14, 2025 ##### Michael Stayed 1 night in May 2025 ### 10/10 Excellent #### Jon Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good 👍 ##### Jon Stayed 1 night in Jan 2025 ### 8/10 Good #### Vicente Mar 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amplio limpio presentable ##### Vicente Stayed 1 night in Mar 2025 ### 8/10 Good #### Rigoberto Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces ##### Rigoberto Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Maria Fernanda Feb 15, 2025 ##### Maria Fernanda Stayed 3 nights in Feb 2025 ### 6/10 Okay #### EULOGIO Jan 26, 2025 Liked: Cleanliness, staff & service Bueno ##### EULOGIO Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rigoberto Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sólo le faltan enchufes cerca de la cama ##### Rigoberto Stayed 1 night in Jan 2025 ### 8/10 Good #### Verified traveller Jan 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El internet podría mejorar Bien solo el internet un poco bajo ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Veronica Jan 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético ##### Veronica Stayed 1 night in Jan 2025 ### 8/10 Good #### Juan carlos Dec 31, 2024 Liked: Cleanliness, staff & service, amenities Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó. ##### Juan carlos Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Victor Dec 28, 2024 ##### Victor Stayed 1 night in Dec 2024 ### 8/10 Good #### Rigoberto Dec 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura. ##### Rigoberto Stayed 1 night in Dec 2024 ### 8/10 Good #### Terrell Dec 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Best place to stay in town. ##### Terrell Stayed 6 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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