Title: Hotel Laguna Encantada - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Laguna Encantada Guests spend evenings gathered around the starlit firepit after days of poolside relaxation at this desert retreat with thoughtful outdoor spaces ![Outdoor pool](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/2c5dc215.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/59d56daf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake view](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/af45e520.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/8d96fca7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Suite](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/38fdd672.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Laguna Encantada blends desert beauty with modern comforts. Travelers cool off in the outdoor pool, connect with WiFi in their rooms, or grab drinks at the coffee shop. The garden setting and BBQ area create a relaxed atmosphere praised by visitors. 6.8 ## Popular amenities - Pool - 24/7 front desk - Housekeeping - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates # Tonight [Sep. 29 - Sep. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-29&endDate=2025-09-30&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 30 - Oct. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Room](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/8d96fca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Separate bedroom Private bathroom Free bottled water Satellite channels Daily housekeeping - 269 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 2 Double Beds ![Comfort Suite](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/801f8cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Separate dining area Private hot tub Air conditioning Flat-screen TV Blackout drapes/curtains Separate bedroom Private bathroom Free bottled water - 431 sq ft - 1 bedroom - Lagoon view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Encantada.h38360227.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Encantada.h38360227.Hotel-Information) ## About the area Santa Elena is home to Hotel Laguna Encantada. Lake Bacalar and Canal de los Piratas reflect the area's natural beauty and area attractions include Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. [Visit our Santa Elena travel guide](https://www.expedia.ca/Santa-Elena.dx6335875) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49715%2C-88.39008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=thRJ0HBfAJvjpK-Sam77RNOefu0=) Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900 ### What's nearby - Laguna Milagros - 10 min drive - 8.8 km - Palacio Municipal De Othon P. Blanco - 13 min drive - 12.2 km - Museum of Maya Culture - 13 min drive - 13.3 km - Chetumal Ferry Terminal - 14 min drive - 13.3 km - Palacio de Gobierno - 14 min drive - 13.3 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive ### Restaurants - ‪Coffee Station - ‬9 min drive - ‪Enchiladas Huastecas - ‬8 min drive - ‪El Abuelo - ‬9 min drive - ‪El asadero de Huay Pix - ‬8 min drive - ‪Church’s Chicken - ‬4 min drive ## About this property ### Hotel Laguna Encantada Property highlights Consider a stay at Hotel Laguna Encantada and take advantage of a terrace, a firepit, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and an outdoor entertainment area. You'll also find perks like: - An outdoor pool - Express check-out, express check-in, and a 24-hour front desk - Luggage storage, 1 meeting room, and barbecue grills - Outdoor furniture and smoke-free premises Room features All guestrooms at Hotel Laguna Encantada feature comforts such as air conditioning, as well as amenities like free WiFi and free bottled water. Other amenities include: - Bathrooms with free toiletries - 32-inch flat-screen TVs with satellite channels ## Similar properties ![Garden](https://images.trvl-media.com/lodging/84000000/83440000/83439600/83439539/8727cd49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Marías,Aeropuerto Internacional de Chetumal Chetumal - Pool - Parking included - Free WiFi - Air conditioning 6.4 65 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=83439539&PinnedHotelID=83439539&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/78000000/77130000/77125200/77125152/22cfe697.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Rio Chetumal Santa Elena - Pool - Pet-friendly - Kids pool - Parking included 7.0 Good 12 reviews CA $39 CA $52 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=77125152&PinnedHotelID=77125152&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Cabin](https://images.trvl-media.com/lodging/84000000/83170000/83166400/83166352/37e9e56d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embajada Universal By La Eufemia Group Huay-Pix - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 66 reviews CA $59 CA $75 total includes taxes & fees Sep 30 - Oct 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-30&endDate=2025-10-01&selected=83166352&PinnedHotelID=83166352&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free offsite parking ### Food and drink - A coffee shop/cafe ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Barbecue grill - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher and a first aid kit ### Property is also known as Hotel Laguna Encantada Hotel Hotel Laguna Encantada Santa Elena Hotel Laguna Encantada Hotel Santa Elena ## Frequently asked questions ### Does Hotel Laguna Encantada have a pool? > Yes, this property has an outdoor pool. ### Is Hotel Laguna Encantada pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Laguna Encantada? > There is free parking nearby. ### What time is check-in at Hotel Laguna Encantada? > Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Laguna Encantada? > Check-out is at noon. Late check-out is available for a fee. ### Where is Hotel Laguna Encantada located? > Situated in Santa Elena, this hotel is within 9 mi (15 km) of Palacio Municipal De Othon P. Blanco, Chetumal Ferry Terminal, and Explanada de la Bandera. Palacio de Gobierno and Santuario del Manati are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Laguna Encantada Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 9.0/10 Cleanliness ### 10/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 8/10 Good #### Verified traveller Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones muy limpias y el baño bastante amplio, nos gustó bastante ##### Verified traveller Stayed 1 night in Nov 2019 ### 2/10 Terrible #### David Apr 17, 2022 ##### David Stayed 1 night in Apr 2022 ### 10/10 Excellent #### Sharon Dec 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable rooms/beds. Lovely staff. A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border. ##### Sharon Stayed 2 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)