Title: Hotel Laguna Encantada - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6335875&destination=Santa+Elena%2C+Quintana+Roo%2C+Mexico&selected=38360227&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Laguna Encantada Guests spend evenings gathered around the starlit firepit after days of poolside relaxation at this desert retreat with thoughtful outdoor spaces ## Photo gallery for Hotel Laguna Encantada ![Outdoor pool - Hotel Laguna Encantada (Santa Elena)](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/2c5dc215.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Blackout drapes, free WiFi, bed sheets - Hotel Laguna Encantada (Santa Elena)](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/9a668c15.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lake view - Hotel Laguna Encantada (Santa Elena)](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/af45e520.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel Laguna Encantada (Santa Elena)](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/a0ae406f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Hotel Laguna Encantada (Santa Elena)](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/59d56daf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Laguna Encantada blends desert beauty with modern comforts. Travelers cool off in the outdoor pool, connect with WiFi in their rooms, or grab drinks at the coffee shop. The garden setting and BBQ area create a relaxed atmosphere praised by visitors. ## Reviews 6.8 ## Popular amenities - Pool - Free WiFi - Air conditioning - Business services - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Private hot tub Showing 2 of 2 rooms ### View all photos for Comfort Suite ![Comfort Suite](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/801f8cd4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite - Lagoon view - 431 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/39000000/38370000/38360300/38360227/8d96fca7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Lagoon view - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Encantada.h38360227.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Encantada.h38360227.Hotel-Information) ## About the area Santa Elena is home to Hotel Laguna Encantada. Lake Bacalar and Canal de los Piratas reflect the area's natural beauty and area attractions include Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting. [Visit our Santa Elena travel guide](https://www.expedia.ca/Santa-Elena.dx6335875) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.49715%2C-88.39008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=thRJ0HBfAJvjpK-Sam77RNOefu0=) Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900 ### What's nearby - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 13 min drive \- 19.3 km - Laguna Milagros 8 min drive \- 11.6 km - Palacio Municipal De Othon P. Blanco 13 min drive \- 12.6 km - Chetumal Ferry Terminal 14 min drive \- 13.3 km - Explanada de la Bandera 14 min drive \- 13.3 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 14 min drive ### Restaurants - Church’s Chicken 4 min drive - Coffee Station 9 min drive - Enchiladas Huastecas 8 min drive - Go To Fly 12 min drive - El asadero de Huay Pix 8 min drive ## About this property ### Hotel Laguna Encantada Property highlights Consider a stay at Hotel Laguna Encantada and take advantage of a terrace, a firepit, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and an outdoor entertainment area. You'll also find perks like: - An outdoor pool - Express check-out, express check-in, and outdoor furniture - Luggage storage, barbecue grills, and smoke-free premises - A 24-hour front desk and 1 meeting room Room features All guestrooms at Hotel Laguna Encantada feature comforts such as air conditioning, as well as amenities like free WiFi and free bottled water. Other amenities include: - Bathrooms with free toiletries - 32-inch flat-screen TVs with satellite channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/d379a092.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Eco-Cabañas Azul María Bacalar Bacalar - Pool - Spa - Pet friendly - Free WiFi 8.0 Very good 22 reviews CA $47 CA $61 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/78000000/77130000/77125200/77125152/ef260516.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Rio Chetumal Santa Elena - Pool - Pet friendly - Kids pool - Parking included 7.0 Good 15 reviews CA $40 CA $52 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=77125152&PinnedHotelID=77125152&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/35000000/34370000/34369300/34369300/w2736h2000x264y0-02eeb990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Colibri Chetumal - Parking included - Free WiFi - Air conditioning - Laundry 5.0 32 reviews CA $37 CA $49 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=34369300&PinnedHotelID=34369300&HadPinnedHotel=true®ionId=-1&adults=2) ![15 outdoor pools](https://images.trvl-media.com/lodging/123000000/122190000/122183300/122183298/60ca048e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa del Angel Bacalar Bacalar - On private beach - Pool - Spa - Parking included 5.0 2 reviews CA $112 CA $140 total includes taxes & fees Apr 9 - Apr 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=122183298&PinnedHotelID=122183298&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=38360227&PinnedHotelID=38360227&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=38360227,99921155,77125152,34369300,122183298) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free offsite parking ### Food and drink - A coffee shop/cafe ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Barbecue grill - Firepit - Garden - Outdoor entertainment area - Outdoor furniture - Picnic area - Terrace ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 6:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher and a first aid kit ### Property is also known as Hotel Laguna Encantada Hotel Hotel Laguna Encantada Santa Elena Hotel Laguna Encantada Hotel Santa Elena ## Frequently asked questions ### Does Hotel Laguna Encantada have a pool? ### Is Hotel Laguna Encantada pet-friendly? ### How much is parking? ### What time is check-in at Hotel Laguna Encantada? ### What time is check-out at Hotel Laguna Encantada? ### Where is Hotel Laguna Encantada located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Laguna Encantada Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 10 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 1 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Sharon Dec 13, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very comfortable rooms/beds. Lovely staff. A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border. ##### Sharon Stayed 2 nights in Dec 2019 Verified ### 8/10 Good #### Verified traveller Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones muy limpias y el baño bastante amplio, nos gustó bastante ##### Verified traveller Stayed 1 night in Nov 2019 Verified ### 2/10 Terrible #### David Apr 17, 2022 ##### David Stayed 1 night in Apr 2022 ### Expedia's Latest Trends ### Hotels > - [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information) > - [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > - [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > - [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > - 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