Search Palaces in Chelles from CA $1,797

"We had to wait in line for 40 minutes to get our keys even though we checked in online. There is nothing in the room for amenities not even coffee or tea. The breakfast is okay but a little overpriced."

"Not a good hotel for families. It’s a tourist trap kind of hotel since there are such a large number of tour groups. Busy, crowded and inpersonal…"

"The hotel is located on a lively street in the Maurais, with lovely shops of all sorts. The entrance is a bit scruffy...guests use the area for smoking and its poorly lit. I suppose its typical for Paris but the spaces are narrow. My window opened over the smoking area...so just be aware. I was glad i had an eye mask because the motion sensor lights were off and on all night long. The kitchenette was nice to have Probably wouldnt stay there again"

"We stayed on for one night at the beginning of April and two nights at the end. Both times we used the pool facility (great!!) At the end of the month (our two night stay), our room was very hot, 22° (no ac). We asked at the front desk and two women told me, the AC does not run in the room this time of year for environmental reasons, and offered to have a fan sent to the room. At check out, I asked which month they turn the ac on in the rooms? A different woman at the desk said “they are working right now”. And if there was a problem with our room we shouldn’t have notified the desk and they could have send a technician to fix it! When I told her what the other two woman had told me she said that was not correct and apologized! We ate at the buffet breakfast for both stays. It had great coffee and a good selection of food. However, the hot items are cold, even though they are in closed metal trays on hot plates. They need to turn the temp up on the burners. The bacon was sitting at 60° and the potato’s/eggs 30°. No where near warm enough and questionable as it would be the correct heat for safety standards. More fruit would be nice, we bought some in Paris for breakfast. We used the shuttle both trips, 1st time dropped at our terminal, 2nd time left at a drop point. The drop point was terrible, no elevator working and there was a lady with a walker! I would personally take a 13€ uber and get dropped at your terminal."

"This is not a 4 star hotel. It’s conveniently located in the airport, which is why we chose it. However, the carpets in the room are stained. The restaurant had decent food but the floor was covered in food from the day. Upon check in, we were told the King room we had reserved was not available. We booked over a month ago. We were given a smaller room with no adjustment in price. For the convenience of an over night stay for a next day flight, this hotel is fine. Otherwise I would not stay again."

"My room was CLEAN!! A clean room is important to me, as my comfort is a priority. The hotel is off the beaten path, but everything you need is within 5-10 minutes. If your family is going to Disneyland, this is a perfect location. If you use the public bus, it can be a 15-20 minute ride, or a 5-7 minute ride with Bolt (Uber). I will definitely stay here again. "

"A wonderful place to stay, centrally located. AC! Clean, and"

"Excellent service, Breakfast was great too The room was clean I will book this hotel again."

"This hotel is a great find. Very modern and efficient, had everything I needed except bottled water. It was cute and clean and the staff was very helpful. It’s conveniently located next to two large metro stations, so commuting into the tourist areas is quite easy after you figure out the system. I would stay at other CitizenM locations after this one. It felt very high-tech and chic. My room was very quiet and had such a lovely view of the Seine and the beautiful clock tower. The bedding was also very comfortable."