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Sleep Inn Matthews - Charlotte

2.5 star property
Travelers find a welcoming atmosphere at this Matthews hotel, where a helpful staff, hearty morning breakfast, and lobby news updates create a seamless stay

Choose dates to view prices

Sleep Inn Matthews - Charlotte offers travelers essentials for a comfortable stay. Enjoy a free breakfast buffet, in-room WiFi, and on-site laundry. The lobby has a TV for news, and a banquet hall is available for gatherings.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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About this property

Sleep Inn Matthews - Charlotte

  • Hotel near Spectrum Center
  • Sleep Inn Matthews - Charlotte provides amenities like a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A banquet hall, coffee/tea in the lobby, and an elevator
    • A vending machine, a 24-hour front desk, and a TV in the lobby
    • Guest reviews say good things about the helpful staff
  • Room features
  • All 79 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 32-inch HDTVs with premium channels
    • Refrigerators, microwaves, and free infant beds

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Early check-in subject to availability

Early check-in fee: USD 35.00

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sleep Inn Matthews - Charlotte pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 35.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Sleep Inn Matthews - Charlotte?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Sleep Inn Matthews - Charlotte on May 31, 2026 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sleep Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sleep Inn Matthews - Charlotte?

Check-out is at 11 AM.

Where is Sleep Inn Matthews - Charlotte located?

Situated in the business district, this hotel is within 12 mi (20 km) of SouthPark Mall, Spectrum Center, and Queen City Quarter. Discovery Place and Charlotte Convention Center are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

8.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 336 out of 964 reviews
Rating 8 - Good. 275 out of 964 reviews
Rating 6 - Okay. 172 out of 964 reviews
Rating 4 - Poor. 97 out of 964 reviews
Rating 2 - Terrible. 84 out of 964 reviews

Reviews

Verified

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was very satisfactory. The hospitality, the comfort and cleanliness.
Stayed 5 nights in Jun 2025
Verified

4/10 Poor

douglas

Disliked: Amenities, property conditions & facilities
Good price and location
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Christina

Disliked: Property conditions & facilities
The staff was courteous. There was a microwave and mini fridge. The room needs some paint and it had a musty smell. The bathroom could use a new door.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Hakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was the best front desk was nice and friendly and had different food restaurants around and close by stores across the road just nice and quiet
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good eats nearby
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a pretty safe, quiet and comfortable place to stay. Not to mention affordable and within my budget. Overall, it was a pleasant place to spend a couple of nights in.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

HECTOR RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean, excellent location and friendly staff
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

John

Liked: Amenities
Ths staff was very courteous and helpful. The room was spacious, clean and ver comfortable. My stay was very pleasant one overall.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

It was good. The hotel room needs to renovate their rooms. Bit it was clean and the staff was professional. I recommend family to stay there.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satff were friendly. Beds comfortable.
Stayed 1 night in Jun 2025
Verified

8/10 Good

QuocHop

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for a family gathering and couldn’t have picked a better spot! The Sleep Inn motel’s location was excellent, with Sam’s Club, Costco, and plenty of restaurants nearby, making everything convenient. The price of our stay was consistent with other hotels in the area, which made it a fair value for what we needed. It wasn’t luxurious, but it served its purpose well for a short weekend. The room was clean and good shape—air conditioning/heater worked great—but the hallway could use some fresh paint and updated carpet. One issue we noticed was the thin walls; we could clearly hear conversations from the room next door, which made it hard to relax at times. The hotel front desk staffs were awesome and friendly.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Aimee

Disliked: Cleanliness, property conditions & facilities
Nice staff. Great location
Stayed 1 night in Oct 2023
Verified

8/10 Good

Cherlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. It is in a safe area and walkable to food and stores. We did have a slight problem with hot water our first night but it improved the latter that night.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Janicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Robert J Prem

Very friendly and polite
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need FRESH breakfast, everthing was good but the breakfast that looks old (reheated). Locatiin was clean but hotel has a little funny smell. But I will stay again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip

The property was friendly and quiet on the 4th floor. It was a quick trip but located in an area surrounded by shopping and restaurants
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lekeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a convenient spot. Staff was very nice and pleasant. Room was clean and comfortable. Expedia failed to mention the fee for my dog, lucky I had extra funds. Pet friendly.
Stayed 2 nights in May 2024
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just okay

It was fine for what we were staying for. Not the cleanest. The pool was not open and no bar/restaurant. Close to a lot of shopping and food though!!
Stayed 3 nights in May 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, room clean, some items in room not filled, no shampoo, or conditioner, some bugs in and around sink.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dusty

Great location, room was very clean and comfortable. Could not get the tv to work and wi fi connection was poor.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

James

Liked: Staff & service, room comfort
Price was good. Hotel in need of repairs. Room had faint smoke smell and was dated. Good area and location.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Cinda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and beds comfortable. The bathroom door latch was broken and one of the outlets on the lamp between the beds did not work. The hot breakfast was difficult to know what it was. It was shaped like a dollar pancake, but had an egg color. Tasted it , but still could not decide what it was.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Maybe another hotel next time

Location is good. Property and rooms outdated and furniture as well. No USB outlets in the room. Limited shampoo suply, you need to ask more. I think it is overpriced. Though, they pet-friendly.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Clevette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little updating. But for the price it was good. The staff was very nice.
Stayed 1 night in Aug 2023