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Reviews of 20 South Battery

3 out of 5
20 South Battery
20 S Battery St., Charleston, SC

Reviews

9.8

Exceptional

Rating 10 - Excellent. 104 out of 115 reviews" "
Rating 8 - Good. 6 out of 115 reviews" "
Rating 6 - Okay. 4 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

bryant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, safe and historic
Stayed 3 nights in May 2024

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, and location,
Stayed 1 night in May 2024

10/10 Excellent

Sue

Loved our stay there , staff was very friendly, clean rooms, good breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Rosheen

Stayed 2 nights in Apr 2024

10/10 Excellent

Bora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & quiet! Really something special compared to just a regular hotel. Rooms were great and staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing bed and breakfast at 20 Battery. Staff were so great and looked after to me start to finish. Made me a to go breakfast when I told them I had to be on the road before dawn. Great location for walking around. Will definitely stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful Charleston Mansion right on the Battery with full access to thd house and gardens. Breakfast to order and wine and cheese brought to you wherever in the house you may be in the evening. Staff is is attentive and helpful and restorationof the house is so impressive, you feel like royalty for sure. Comfortable rooms with all modern ammenities make for a need not met. Loved our time there and thankful for the opportunity.
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying in Carriage house for one night.
Stayed 1 night in Mar 2024

10/10 Excellent

mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property. Near battery. Staff were very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hostess at check in was wonderful…showed us around the property, helped us to our room, brought us a glass of wine. Checked on our dinner reservations…made us feel welcome…thank you. The bed was so comfortable. The shower in the bathroom was wonderful. The property grounds are beautiful. Love the location.
Stayed 1 night in Feb 2024

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Roxanne

Stayed 3 nights in Feb 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Fun, historic property with a beautiful garden, well-done continental breakfast and wine and cheese reception in the historic ballroom and parlor.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Brittain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You really cannot ask for more...the location, the view, the convenience, the charm, and the friendly staff. This was my first time here, and here for work, but I will be back again and again. Such a true gem of Charleston, and I am so glad I found this hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a remarkable, unique property in Charleston, right down on the Battery. It's a historic home that has been lovingly and beautifully restored. It is spectacular. The staff was attentive, knowledgeable and helpful. If you are looking for something special, this is it.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at 20 South Battery. The building and grounds are beautiful and historic. The location is perfect! Can walk everywhere from the waterfront and into the French Quarter. We cannot wait to return and we will be telling friends and families that it’s a must stay when in Charleston. The evening wine and charcuterie on the front porch was lovely as well! Thank you very much!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we stayed at 20 South Battery. The staff was outstanding. So kind, helpful and informative. Definitely went above and beyond to accommodate. The location was perfect. Just out of the heart of the busier, noisier areas but still close to everything. We loved our stay and will definitely be returning!
Stayed 3 nights in Aug 2023

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was incredible. The staff was very knowledgeable and helpful. Highly recommend staying here!
Stayed 1 night in Aug 2023
Response from Abigail Batut - General Manager on Aug 17, 2023
Thank you for choosing 20 South Battery, Bret! We are thrilled to see you enjoyed your stay and hope to welcome you back again soon.

2/10 Terrible

Melissa

Disliked: Room comfort
Some rooms are awful / Beware Hotels.com
This property has several rooms - some are in the main house: some are on street level (similar to a basement), and some are surrounded by a garden. We paid an exorbitant rate for a small garishly decorated room, without much light, and cheap ceramic tile floors (not the wood floors pictured). The one good thing - it was located on a quiet street. We also checked out a day early (for illness) and were still charged. Totally disputing Hotels.com because the independent hotel charge was half of what Hotels.com charged me. Never using this service again.
Stayed 2 nights in Aug 2023
Response from Abigail Batut - General Manager on Aug 14, 2023
Thank you for choosing 20 South Battery, Melissa. It seems we did not exceed your expectations, and for that we sincerely apologize; this is not typical for us, or in keeping with our high standards of guest satisfaction. Being a small hotel in a renovated historic mansion, all of our rooms are slightly different, from layout to furnishings. We would be happy to guide you to a room that fits your needs on a return visit, and hope you will give us a second chance to exceed your expectations the next time your travels bring you to Charleston.

10/10 Excellent

Jason

Stayed 2 nights in Jul 2023
Response from Abigail Batut - General Manager on Jul 26, 2023
Thank you for choosing 20 South Battery, Jason! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. Abby, Tommy and Ryan went above and beyond to make us feel welcome.
Stayed 5 nights in Jul 2023
Response from Abigail Batut - General Manager on Jul 23, 2023
Thank you for choosing 20 South Battery, Carol! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Eileen

Stayed 2 nights in Jul 2023
Response from Abigail Batut - General Manager on Jul 17, 2023
Thank you for choosing the 20 South Battery, Eileen! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the history and amazing restiration of the house
Stayed 1 night in Jul 2023
Response from Abigail Batut - General Manager on Jul 5, 2023
Thank you for choosing 20 South Battery, David! We are thrilled to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

Boo and Bobby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Abigail Batut - General Manager on Jun 26, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston, Boo and Bobby! We are so glad to see you enjoyed your stay and hope to welcome you back again soon.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern charm in the Holy City
Cool place. Great location. Historic. Glad we stayed here. That said, creaky doors and floors, thin walls (expected in a 150 year old house). Marginal air conditioning. Service was incredible. Overall experience was great.
Stayed 2 nights in May 2023
Response from Abigail Batut - General Manager on May 24, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston, Stephen! We are glad to see you enjoyed your stay, but offer our sincerest apologies for any inconveniences you may have experienced while staying at our historic property. We hope to welcome you back again soon.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow, what a memorable stay my husband and I recently had at 20 South Battery! This lovely, historic building has been beautifully renovated, with a peaceful and pretty private garden in the back. Our suite on the 3rd floor was very spacious and had everything we needed for a comfortable stay. We really enjoyed breakfast as well as the evening wine & cheese socials on the front porch! The hotel doesn't have an elevator, and its location means a 10-15 minute walk to visit many of the city's attractions and restaurants. That suited us just fine, as we saw many lovely mansions and carriage houses on our daily walks. Taking pedicab rides to/from dinner was a nice (and relaxing) way to see the city at night! The hotel staff - in particular Ryan, Molly, Abby and Mack - were absolutely the best, they couldn't do enough to welcome us to the hotel and to Charleston. Thank you all for everything - we hope to be back someday soon!!!
Response from Abigail Batut - General Manager on May 23, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston, Marie! We are so glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Abigail Batut - General Manager on Apr 25, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrated our 28th Wedding Anniversary at 20 South Battery and had a wonderful stay at the property. The staff was very welcoming and addressed all our needs. The location is great within walking distance to many bar, restaurants and shopping. Highly recommend!
Stayed 2 nights in Mar 2023
Response from Abigail Batut - General Manager on Mar 27, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston, John! We are thrilled to see you enjoyed your celebratory trip and hope to welcome you back again soon.

10/10 Excellent

Jeffrey h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful place, the antique furnishings are amazing felt like a museum. Everyone on the staff went out of their way to make sure that our stay was exceptional. Great location, delicious breakfast and wine and charcuterie plate every night. We definitely plan to return again.
Stayed 5 nights in Feb 2023
Response from Abigail Batut - General Manager on Mar 4, 2023
Thank you for choosing 20 South Battery for your recent trip to Charleston, Jeffrey! We are thrilled to hear you enjoyed your stay and can't wait to welcome you back again soon.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Loved sitting on the front porch reading and with a bottle of wine. Also the garden. The wine and cheese hour was a very nice amenity. Room was very nice, clean and quiet.
Stayed 2 nights in Feb 2023
Response from Abigail Batut - General Manager on Feb 25, 2023
Thank you Craig for staying at 20 South Battery. It sounds like you had a nice relaxing visit. We look forward to seeing you again.

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful weekend. Classic, beautiful home within walking distance of everything. Great staff.
Stayed 2 nights in Feb 2023
Response from Abigail Batut - General Manager on Feb 20, 2023
We are delighted you enjoyed your time at 20 South Battery Bruce. Thank you for sharing your feedback. Pleaes come back and see us again.

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents as a surprise 70th birthday trip. Exchanged lovely messages with the hotel manager in advance of their trip. They loved their stay, saying: the location, historic building, and staff were fantastic. Both ladies, Abigail and Molly, were super friendly and helpful when it comes to either accommodation or advice on what to see, etc. They offer daily tours of the building to guests where you can learn its rich history. They have nice evening treats for guests like wine, cheese and/or Italian liquor. You can enjoy it either inside, or on the mansion's big terraces and patios. We had a great time there, and we will be happy to visit them again.
Response from Abigail Batut - General Manager on Feb 15, 2023
It sounds like you and your parents had a wonderful time Carla. Thank you so much for sharing your experience at 20 South Battery. The staff here loves going that extra mile for our guests. We would love to have you back again.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Charleston, and we decided to spend more than we usually would on a hotel in order to stay in a historic area that was walkable to most of where we'd be going. You could choose to stay here because of the location; you could choose to stay here because of the history; you could choose to stay here because of the amenities; but the reason you should choose to stay here is because of the staff. Abbi, Susan, Ryan, and Molly (we LOVE Molly) are absolutely incredible. This staff goes above and beyond expectations at every opportunity. I could list many examples of why, but the basic summary is that 20 South Battery will be the first place we'll try to book the next time we head to Charleston (without kids) again.
Stayed 4 nights in Jan 2023
Response from Abigail Batut - General Manager on Jan 31, 2023
We love reading your review Mark. Thank you so much for sharing your experience at 20 South Battery. The staff loves going that extra mile to make sure our guests feel right at home. We look forward to seeing you again.

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the home but the best thing about this hotel is the fantastic staff. The staff was wonderful in their acknowledgment of our wedding across the street from the hotel. We were welcomed with congratulations from every staff member and treated like royalty. Abigail Molly and Ryan were FANTASTIC. This hotel is beautiful and our plan is to return next year for our first anniversary. The hotel is beautiful, the breakfast was outstanding and the wine and cheese in the evening was special as well as the nightcap available before bed. We just cannot praise 20 South Battery enough.
Stayed 5 nights in Jan 2023
Response from Abigail Batut - General Manager on Jan 25, 2023
We love reading reviews like this Michael. Thank you so much for sharing your experience at 20 South Battery. The staff here love going above and beyond for our guests. We would be thrilled to see you again on your first anniversary.

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place it was so full of beautiful antiques and the area was beautiful too! Abbi was so nice and the atmosphere was just wonderful. I can’t wait to visit again in the near future!
Stayed 1 night in Nov 2022
Response from Abigail Batut - General Manager on Nov 20, 2022
It's reviews like this Joy that make it all worth it. Thank you so much for sharing your feedback at 20 South Battery. We can't wait to welcome you back.

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved breakfast in the garden, and happy hour on the front porch! House tour was excellent,, staff were all great!
Stayed 3 nights in Nov 2022
Response from Abigail Batut - General Manager on Nov 14, 2022
Thank you so much Marie for joining us at 20 South Battery. We are delighted you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful recently restored mansion with modern conveniences. Very helpful and friendly staff provided nice breakfast, tour of the mansion and many other extras. Perfect place to spend several days in Charleston. We would definitely stay there again.
Stayed 3 nights in Oct 2022
Response from Abigail Batut - General Manager on Oct 24, 2022
We are thrilled you enjoyed your time at 20 South Battery Val. Thank you so much for staying with us and we will see you again soon.

10/10 Excellent

Wymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Charleston
We had a wonderful visit, and the hotel was beautiful.
Stayed 2 nights in Sep 2022
Response from Abigail Batut - General Manager on Oct 6, 2022
Thank you so much Wymond for choosing 20 South Battery for your getaway. We are thrilled you enjoyed your time with us and hope to see you again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Excellent stay! The hospitality is amazing and the staff is very knowledgeable of the history of the property. Can’t wait to return!
Stayed 1 night in Sep 2022
Response from Abigail Batut - General Manager on Sep 19, 2022
Reviews like this just make our day. Thank you Michelle for sharing your experience at 20 South Battery. We'll see you again soon.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We love this hotel. Southern hospitality. Great rooms. Beautiful. Love the wine hour. Would highly recommend.
Stayed 1 night in Aug 2022
Response from Abigail Batut - General Manager on Aug 9, 2022
Thank you for the recommendation Yelena. The staff at 29 South Battery love reading reviews like this. We hope to see you again.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property close to sites. Unfortunately a few days before arriving they had a water leak in main building so didn’t get to see that . Breakfast was sub par need to make a in house breakfast buffet or find a better venue for that . Could also used some blackout curtains in rooms for the room we were in was still bright at night . But we will give it another try on our next trip there
Stayed 2 nights in Jul 2022
Response from Abigail Batut - General Manager on Aug 5, 2022
Thank you David for sharing your experience at 20 South Battery. We are very sorry you didn't get to tour the main building. Hopefully we will see you again and you can get the full tour.