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Kasteli Suites

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Luxury
1.401298464324817E-45 star property
9.4

Exceptional

Luxury guesthouse near Old Venetian Harbor

Located close to Agora and Chania Lighthouse, Kasteli Suites provides a free daily manager's reception, a terrace, and a garden. Active travelers can enjoy cycling at this guesthouse. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

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About this property

Kasteli Suites

  • Luxury guesthouse near Old Venetian Harbor
  • Located close to Agora and Chania Lighthouse, Kasteli Suites provides a free daily manager's reception, a terrace, and a garden. Active travelers can enjoy cycling at this guesthouse. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
  • You'll also enjoy the following perks during your stay:
    • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
    • A roundtrip airport shuttle (surcharge), express check-out, and a front-desk safe
    • Concierge services, outdoor furniture, and a reception hall
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
  • Extra amenities include:
    • Hypo-allergenic bedding and Select Comfort beds
    • Deep soaking tubs, free toiletries, and hair dryers
    • Private yards, kitchens, and full-sized refrigerators/freezers

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Policies

Check-in

Check-in start time: noon; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
The check-in location differs from the property location; go to: [Kanevaro 39, Chania, Crete, 731 00, Greece]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Honeymoon Apartment is equipped with a private, outdoor spa tub. A fee of EUR 50 per day applies for use of the spa tub, collected at the property.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Frequently asked questions

Is Kasteli Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 10 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Kasteli Suites?

Check-in start time: noon; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Kasteli Suites?

Check-out is at 11:30 AM.

Does Kasteli Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Kasteli Suites located?

Located in Chania Town, this luxury guesthouse is within a 5-minute walk of Old Venetian Harbor and Agora. War Museum of Chania and Chania Lighthouse are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 0 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews