Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
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Reviews of La Medusa Dimora di Charme

4 out of 5
La Medusa Dimora di Charme
Via Passeggiata Archeologica, 5, Castellammare di Stabia, NA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 354 out of 461 reviews" "
Rating 8 - Good. 87 out of 461 reviews" "
Rating 6 - Okay. 13 out of 461 reviews" "
Rating 4 - Poor. 6 out of 461 reviews" "
Rating 2 - Terrible. 1 out of 461 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, the grounds and inside beautiful all facilities were superb. Breakfast was lovely with loads of choice and all waiters really took care and looked after us. Rooms were lovely and room service excellent. All the staff made us feel welcome and were amazing at giving us advice and help especially as we had several problems with lost luggage and a car problem did everything they possibly could to help us. Nothing Wes too much bother. We loved our stay and will go back and would highly recommend to stay here. The hotel and staff our amazing and welcoming. Thank you for making it such a lovely stay.
Stayed 9 nights in May 2024

10/10 Excellent

Amanda Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel set in lovely grounds with breath taking views Food on site was fantastic and the staff could t have been more helpful and attentive. Our waiter Vincenzo and Stephan, the pool attendant were very helpful and made sure we had everything we needed. The reception desk arranged the free shuttle for us on a number of occasions and when it wasn’t available arrange us cabs. This was all easily organised through whats app. We couldn’t fault the hotel and would definitely return but it is a shame that the local area doesn’t have more around. It is an ideal hotel to spend a few days relaxing or maybe as a base if you hire your own car. There are limited places to eat if you want to go outside I would definitely
Stayed 5 nights in May 2024
Response from La Medusa Dimora di Charme on May 20, 2024
Dear Amanda,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our staff, particularly Vincenzo and Stefano, to be helpful and attentive. It is also great to know that our dining options and shuttle service met your expectations. We appreciate your comments about the local area and understand your concerns. Your feedback is valuable to us as we strive to enhance the experience for our guests.We look forward to welcoming you back soon for another relaxing stay.Best regards,Antonino DRoom division manager

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with amazing outdoor garden and pool area… The restaurant was the best food we had in Italy…. Staff and service were fast, professional and friendly…. An unexpected jewel and a short drive to the ruins of Pompei…
Stayed 1 night in May 2024
Response from Antonino D on May 14, 2024
Dear Hugh,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our gorgeous property, delicious food, and top-notch service. We're delighted to have exceeded your expectations and we can't wait to welcome you back soon for another memorable experience. See you again soon!Warm regards,Antonino DRoom division manager

10/10 Excellent

DARSHAN, Rego Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location in the middle of Naples Vesuvius Pompeii and Amalfi ...Accessable to all the locations... very friendly staff... SPA treatment was great ... and the Breakfast in the mornings on the terrace was most beautiful experience...
Stayed 3 nights in May 2024
Response from Antonino D on May 14, 2024
Dear Darshan,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that our location, staff friendliness, SPA treatment, and breakfast experience exceeded your expectations. We can't wait to welcome you back soon for another unforgettable experience!Warm regards,Antonino D

10/10 Excellent

Clare Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Paul, Lake Forest Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and clean.
Stayed 1 night in Apr 2024
Response from La Medusa Dimora di Charme on May 5, 2024
Dear Paul,Thank you for your positive feedback! We are glad to hear you enjoyed your stay.Warm regards,Antonino DRoom division Manager

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very beautiful and the staff were excellent. Very clean hotel with a nice room. The only thing that I would have liked to seen would be a more of a complete breakfast. The breakfast was very limited but the staff did their best to make up for it. Otherwise I would recommend this hotel.
Stayed 7 nights in Dec 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 3 nights in Nov 2023

10/10 Excellent

Jolanda Josephina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming property from the minute you drive up the driveway to when we entered the foyer and finally our room.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
A fabulous hotel with wonderful staff, super friendly and helpful.
Stayed 5 nights in Oct 2023

10/10 Excellent

Sukhbinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, service, staff and amenities are excellent. It is a beautiful oasis so travel from here can be pricey - so either hire a car for touring or make some of the journey from the local train station to which there is a courtesy shuttle.
Stayed 5 nights in Oct 2023

10/10 Excellent

Maulena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!!!!!! Amazing staff - they even did two birthdays' cakes for my grandson...one in the morning and one with dinner. Spa is excellent!!!! This is an amazing property!
Stayed 2 nights in Oct 2023

10/10 Excellent

John Michael

Stayed 4 nights in Oct 2023

10/10 Excellent

Uzair

Stayed 4 nights in Oct 2023

10/10 Excellent

Claudina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility.
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
The property was amazing. This boutique hidden gem was a five star property. The spa was a welcome day of r and r. with amazing offerings. The breakfast buffet was overlooking a beautiful view and delicious. The lunch and dinner options were delicious and worth relaxing in the beautiful gardens. The rooms were beautiful. For us it was a good location. A van ride to the train to visit all the sites ..sorrento, amalfi, Pompeii. We stopped in different villages off the “tourist track” and loved all the small local places we visited. But the highlight of this hotel was the staff. This staff was amazing lead by Sara. They could not be any more helpful. In a time of so so customer service, I was beyond impressed with the maid service, restaurant staff, front desk, spa everyone. Please note, might be a little of the beaten track but we felt 100% worth it. My only suggestion would be for the hotel to offer day trips to some of the sites guests might want to visit.
Stayed 5 nights in Sep 2023

10/10 Excellent

Fares

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great staff. Would highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
This is a beautiful and very well run Hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ozzie, Pembroke Pines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was that the cleaner open our door early in the morning without knocking on the door. Imagine!!
Stayed 3 nights in Sep 2023

10/10 Excellent

faizel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff. Genarro was a fabulous manager at the restaurant and paid close attention to all the details including checking in with us regularly and providing great advice on many things to do. Overall a beautiful property, a great experience and a highly recommended place to stay at!
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Beautiful stay at a wonderful historic hotel. Remind me of an Italian villa with beautiful furnishings. Old world charm meets beautiful grounds.
Stayed 4 nights in Sep 2023

10/10 Excellent

SANDY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very busy with weddings. It was a beautiful garden and the rooms were lovely with all the amenities needed. We loved our stay. Thank you.
Stayed 3 nights in Sep 2023

10/10 Excellent

Josette

Stayed 4 nights in Sep 2023

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Alysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous, with an excellent staff- we never left once checking in. The hotel features beautiful gardens with lots of comfortable seating, an outdoor restaurant, bar, pool, and spa. We enjoyed multiple services at the spa, lounged by the large and extremely clean pool, and really felt like we had a first class experience.
Stayed 2 nights in Sep 2023

6/10 Okay

sarah

Travelled with family
It was a lovely hotel no water I. The rooms though and robes were taken away?
Stayed 3 nights in Aug 2023

6/10 Okay

Roseline

Travelled with family
Liked: Staff & service
We expected more for a 4 star hotel. The hotel grounds and garden is stunning. However the pool and spa was disappointing as access to the spa was an additional cost of 45 euros. The steam room was out of service and being repaired during my treatment. The pool area was unclean, unstaffed and parasol was broken. Breakfast options was limited and repetitive. We expected more for a 4 star hotel and was incredibly underwhelmed.
Stayed 7 nights in Aug 2023

10/10 Excellent

William T.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Medusa Dimora di Charme offers a truly enchanting experience. The property exudes elegance and charm, creating a delightful atmosphere for guests. The staff are not only friendly but also exceptionally helpful and attentive, ensuring a warm and welcoming stay. The spa and pool areas are wonderfully maintained, providing a serene retreat for relaxation and rejuvenation. The presence of well-tended citrus groves and grounds, overseen by Gerardo, adds a touch of natural beauty and tranquility to the overall experience. I will definitely return and recommend this property to everyone.
Stayed 5 nights in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing in every way (and please trust me on this - I am quite a tough critic…). I booked this hotel based on the great reviews I read online and they were right on. I will start with the location- it’s a bit away from the center of the town which is actually a good thing because it is quiet and serene and has the feel of a country villa. The location is also perfect for touring the entire Amalfi coast, including Naples and Pompei. The hotel and its grounds are is beautiful - it has a gorgeous huge garden where you can just find a corner to relax and enjoy the scenery (there is a bar there as well). The pool is really nice too - better than you would find in many 5 star hotels. Breakfast is great - you can get a really good cappuccino and fresh squeezed orange juice and the pastries are to die for (don’t skip the lemon Caprese cake). One of the highlights is the hotel restaurant - the food is amazing and the ambiance on the terrace is divine. To top it all off, the thing that truly sets this hotel apart is the service - it is truly remarkable. Everyone is super friendly and helpful in every possible way. Special call outs go Domenico at reception and to Gennaro and Mariano at the restaurant who made my stay so much more special. In short - this place is a must if you are visiting Southern Italy - don’t miss out!
Stayed 5 nights in Aug 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely wonderful, the staff were very helpful and friendly. They assisted with taxi services and train schedules. The restaurant was excellent, and their staff were very attentive! The pool is delightful! The only downside to staying in this location was the cost of transportation to Sorento and Amalfi coasts. However we knew this prior to booking . I would highly recommend this property!!
Stayed 5 nights in Aug 2023

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, should be 5*!
We absolutely loved our stay at this hotel and would happily go back time and time again. We honestly couldn't find a thing to fault - the staff were so accommodating and willing to help with any enquiry, the pool was big and spacious even when busy with lots of guests, the food was delicious and had plenty of variety, and we also booked a couples massage for while we were there and it was amazing. Our tips if staying at this hotel - 1. you absolutely need a car, while it's close to Castellamare di Stabia train station, you still wouldn't want to walk as its quite far and doesn't have sidewalks to safely walk down. If you have a car, you can also do so many day trips - we did Pompeii, climbed Vesuvius, Positano, Sorrento and a boat trip to Capri - all fantastic. Secondly, another tip if you are into food - book the restaurant Piazetta Milu in advance. It is a Michelin star restaurant an 8 minute drive from the hotel and it was absolutely insane - highly highly recommend!
Stayed 7 nights in Aug 2023

10/10 Excellent

Diana

Stayed 6 nights in Aug 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Yves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2023

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Medusa is a beautiful resort. The rooms are large and comfortable, the pool is beautiful and refreshing and the staff go above and beyond to make you feel welcome. The food at the resort is wonderful. Castelmarre di Stabia is a beach town - very busy, crowded and lively. If you don’t like New York or Naples, you won’t like this city. It’s also a good base from which to visit Sorrento, Portofino, etc.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Superb 10 day break at this hotel, staff were very friendly and couldnt do enough to assist us. This part of our holiday was our chill n relax and we got loads of that here, very quiet hotel good for couples looking for a nice quiet relaxing time. Only downside was the wifi was terrible in our room (211) but hardly a negative when your looking tocswitch off gor a few days.
Stayed 10 nights in Jul 2023

10/10 Excellent

Nigale, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Dan

Stayed 1 night in Jul 2023

10/10 Excellent

Tet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A Captivating Escape at La Medusa Hotel in Castellammare di Stabia My daughter and I recently had the pleasure of staying at the enchanting La Medusa hotel in the coastal town of Castellammare di Stabia, and I must say, it was an experience that exceeded all our expectations. From the moment we arrived, we were captivated by the hotel’s stunning architecture and lush surroundings. The property blends historic elegance with modern comforts, creating an atmosphere that feels both opulent and inviting. The staff’s warm and attentive welcome made us feel immediately at home, ensuring that every aspect of our stay was nothing short of exceptional. Much thanks to Gennaro and Domenico who went above and beyond to ensure our stay was perfect - Gennaro for making sure we ate well and Domenico for helping us with our excursions and trips to Capri, Positano, and the Amalfi Coast, along with recommendations for places to go around Castellammare. The rooms are also beautifully appointed, boasting breathtaking views of the Bay of Naples and Mt. Vesuvius. The attention to detail was evident in and proved to be a true sanctuary of relaxation and tranquility. So much so that we stayed an extra day! We just couldn’t leave. We will definitely be back! Thank you for making our stay so wonderful and unforgettable.
Stayed 5 nights in Jul 2023

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

Julie

Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Awesome Staff
Our stay was awesome!! The service level of the STAFF is 10+++. The staff was so nice and accommodating!! The Hotel was gorgeous. Dinner on the back patio to so beautiful and the food was very good!!! This was our first time there and we were very happy with our choice!! First class.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sue

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher, Cardiff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great facilities, really well maintained throughout, great team that couldn’t do enough for us
Stayed 4 nights in Jun 2023

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. We stayed for 10 nights and the staff, grounds and food was excellent. We would stay again and again. I have only 2 complaints. The beds were very uncomfortable and the parties at night were very loud with our room on the front side.
Stayed 9 nights in Jun 2023

10/10 Excellent

Lee, Canby

Stayed 2 nights in May 2023