Manto de la Novia Waterfall Tours and Activities

Fantastic. Its rare that I get surprised by hotel but Old Town customer service, status and design of the rooms really knocked my socks off. The staff was so kind and attentive, I’ve never seen anything like it at this style of hotel. Hats off to the whole team.

Unique historic property convenient for walking around the old quarter of Quito including the Independence Square and San Francisco Plaza. Note, traffic is frequently backed up in this area's narrow streets and your Uber or taxi may take awhile on the last three blocks. Spacious rooms, traditionally furnished, with modern bathrooms and excellent wifi service. Comfortable bed. All rooms face an inner roofed courtyard and have no exterior windows. My room also had an unusual glassed-in air shaft containing a very large potted plant. Restaurant had good service and well-prepared traditional dishes. The breakfast buffet had a wide array of hot and cold choices. An excellent value overall.

Our stay at the Marriott in Quito was an exceptional experience from beginning to end. The staff was incredibly professional, courteous, friendly, and attentive from the moment we arrived until our departure. Everyone was helpful and genuinely made us feel welcome. The entire property was beautiful, clean, and very well maintained, including the lobby, common areas, and lovely koi ponds. We upgraded our room to include Executive Lounge access, which was absolutely worth it. The food was excellent, the service was outstanding, and our room was spacious, spotless, comfortable, and well organized. We especially loved the balcony and the amazing views of Quito. Housekeeping was also exceptional, with great attention to detail each day. The bed was large and comfortable, and the room was very quiet, making it easy to relax and sleep well. My only small suggestion would be softer bedsheets, as they felt a little rough. Aside from that minor detail, we truly had no complaints. I would 100% recommend the Marriott Quito for families, business travelers, couples, or anyone visiting the city. The combination of excellent service, cleanliness, comfort, great food, and genuinely friendly staff made our stay memorable. We would absolutely stay here again!